Memory Foam Outlet / Bad service
Ordered mattress, paid 90.00 for delivery. They said it would be delivered on Fed X truck and that I would have it one week later. The day came and I called them to confirm delivery so that I could be home. They said it would be here 5 days late and that they still had no tracking number but that they would call me the following sunday to confirm with tracking number.
No phone call was received. I tried calling them several times on Sunday and of course you can not get through. Just got off the phone with them and I am not allowed to know the trucking company name or phone number or even fax number, (which by the way is not Fed X) and I asked for supervisor or owner and all I got was a first name since nobody knows the owners last name!!! So here I sit very annoyed and still no bed almost 2 weeks later. So much for my daughters surprise birthday present.
Oh and I am told its now on the truck but I STILL do not have a tracking number or any proof what so ever except of the word of a guy on the other end of the phone ( Jeffrey ) who also has no last name.