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Melville & Daughters Funeral Directors / Worst funeral service ever

1 444-446 West Green Road N15 3PT, London, England, Greater London, United Kingdom
Contact information:
Phone: 020 8888 7262

very disappointed with the service i received. totally unprofessional. the horse and cart arrived very late and due care was not taken in preparing the body for viewing and the funeral. the wig of my deceased relative was not fitted properly. it was very embarrassing when the casket was opened in the church. about 4days after the funeral mr melville was hounding us for the balance of the expenses. it was very traumatic for us. i would not recommend this company to anyone. ps. i put my complaint on qype. mr melville also kept getting qype to delete them under the guise that i am a liar. like i have said before anyone wanting proof should message me alternatively i will post the pictures and put on you tube his repeated aggressive phone calls for cash. funerals are very difficult times for families and burial happens once therefore it is important for the funeral director to take the sensitive approach. its not just about money. my other concern is that when i first posted my review on qype mr melville took once again the aggression route complaining to qype that i am a liar and he did not know my family.(i took a screen shot of this) he then followed that up with further hostile private messages in which he was very rude to me. i subsequently made a complaint to qype also who replied stating that i have the right to place a review on this page as long as its in lines with the terms and conditions. at that point they opted to leave my review on this page and wrote to melville explaining this. to my surprise my post has been deleted again. so i have no choice but to go to a more reliable and trustworthy review site and post my complaint about this company. now take a good look at my experience and decide whether or not you need this type of grief when you have experienced a very painful loss. i will never use this place again nor will i ever recommended them to anyone. this company is not even worth 1star

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