Melaleuca / scam and lies
I signed up for melaleuca under the understanding that I would make money because 'everybody would buy this stuff'. Well after the first few months of limitless phone calls and countless hours of unpaid work. I am disabled in a wheelchair and I have 3 children, 1 terminally ill, and 1 with autism. My husband is my full time caregiver and we receive less than a thousand a month for disability for a family of 5.
After 6 months of being forced to spend at least $50 per month mandatory on their overpriced products (which some were 'ok' but not worth the price) I sent a cancellation letter explaining we could no longer afford to put any more money or time into their company. I also informed the person who signed me up and they harassed me to no end to 'hang in there' that we would soon be richer than we ever dreamed of... blah blah blah.
The next month a package shows up on my doorstep and lo and behold they charged my credit card $65! I called the company and they claimed never to have got my cancellation letter and it cosed me another $12 to send the products back! (I was out nearly $30 from shipping costs which were not refundable)
Again I sent another letter, this time certified, and the following month another package arrives! And may I add, due to these charges it made us short and late on our rent every month for 4 months in a row causing our landlord to have to cancel our lease.
In the course of that 4 months 9 letters were sent 3 registered, 2 certified and notarized and 4 regular (I have all receipts) And all were received but not claimed to have been received and when I called asking for the mail dept and the person who signed for them I was told they no longer work for melaleuca... blah blah blah...
We finally lost our beautiful home and as a result could not find an accessible place and had to resort to living out of our van and using the ymca to shower, and the library for homeschooling our children and use of the computers.
We have now been homeless for 2 months and yet Melaleuca continues to send packages to our old address even though 2 have been sent back (no longer at this address) and they continue to charge our credit card, once for the package (our mandatory backup order + return shipping). I have even faxed and received faxed confirmations that they received our cancellation and they continue to charge us! They were even so bold as to automatically renew our contract without my permission! I have not received even a penny of refund from them (only excuses that I have to call their long distance number as they cannot transfer me to that dept... and I do not have a cell phone or long distance card.) They even have it in their records that we are homeless and we are still getting charged money we cant afford and useless empty apologies and excuses why we cant get our money back.
So, if you see the word melaleuca, TURN AND RUN AS FAST AS YOU CAN!
More Melaleuca Complaints & Reviews
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