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Meineke Car Care Center
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Meineke Car Care Center
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1.8 168 Reviews

Meineke Car Care Center Complaints Summary

33 Resolved
135 Unresolved
Our verdict: When using services from Meineke Car Care Center with a poor resolution rate, be vigilant. Understand the common pitfalls other customers have faced. Prepare thoroughly for any interactions with their customer service, and consider alternative solutions if your issues are not addressed satisfactorily.
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Meineke Car Care Center reviews & complaints 168

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9:35 pm EST
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Meineke Car Care Center Life Endangerment: installation of wrong parts

In brief: I consulted Meineke because my car was "catching" when coming out of turns and the steering was becoming difficult. Also: there was a loud "crunching" noice in the front end when turning. I asked them to check the steering, but they insisted it was the struts that needed replacing & a right front wheel hub assembly. When I picked up my car, I was told by the assistant manager, that my car may still handle rough until the struts break in. 2 days later, the noise was worse, the car was steering very much worse. I called and was told the same thing--and to bring it in next week if it continued. I drove it in immediately out of fear and was told once again that the struts had to break in. 2 days later while out driving, my car was so noisey and the steering so much worse that I drove in to another nearby care center. My car was diagnosed within 10 minutes of having a rack and pinion that needing replacing. Moreso, that it was in danger of immenent breakage and that I was in a life endangering situation. I paid to have it repaired. The car is fine ever since and after numerous appeals to goodness and 4 complaints 2 @ to Consumer Affairs and Meineke Corp and Better Business Bureua, the manager, Mr. M. O. is still insisting that what they did was normal. Plus he is refusing to re-imburse me for at least the cost of the struts. A measely $350. 00 . The struts, in fact, were not installed correctly and had to be adjusted by the other car center, plus, Meineke loosened up the heat flange causing another problem. I'm praying that they simply go out of business. If they are doing this to me, they are doing it to others. Consumer Affairs and Better Business Bur. are useless in resolving complaints and have no authority. They just have a lot of pencil pushers collecting pay checks that waste time on matters where there is no recourse with men of no honor or integrity. If anyone else has had a problem with Meineke in South Toms River, please contact me at [protected]@aol.com for a possible class action complaint. Thank you. Best wishes to all other victims of the worst kind of piracy!

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4:30 pm EDT
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Meineke Car Care Center car repair

i went to meineke on the 11/4/10 to get a brake replacment .they said they would give me a good estimate and take the jobif we could come to a agreement on th price.while waiting in the office another couple came in and said to the desk man that they just paid 600.oo dollars on to get there brakes done and that their brake padel had to be pushed all the way to the floor for the vehicle to stop.this was only one month later.I could see the people were upset, the desk man went outside with the peoples car keys and put the car on the lift.while he was gone the wife said to me don't leave your car herebecause they have a scam herecausing extra work and overcharging the greement price.this was very disturbing to me.at that time the desk mancame back and was figuring out my price.then the young machinic came back to the office and said to the couple that the car was a set and then he said to the couple that there car needs to be flush out for another 200.00 dollars and they said that they will take it to another car place that they will not be scam out of money like this company.And then i went outside and the lady said agaain don't leave your car here because they will make your car unsafe to drive and after the machinic call and said to me they break something on the jeep and to replace it it will cost another 200.00 dallors and i was very upset because they break something on the jeep and it was not my fault.so i was very upset and i said fix my jeep and i will come and get it.and i will bring the police with me because i was so upst that i was yelling at the machinic because he said my jeep will not be fix into tomorrow which is 11/5/10 and i had to call my girlfriend because i thought i was going to have a problem with this machanic.so when we pick a the jeep the brakesgo right to the floor so i can drive my jeep so i called then back after i pick up the jeep and they say i need my front ones done so i said to the i will get so one else to do the job.

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7:25 am EDT

Meineke Car Care Center Illegaly calls

After looking in the phonebook for a Meineke to repair a bracket that fell off my muffler, I went there, and Meineke is on the door and signs are up. They are no longer a Meineke shop. They are using Meineke's name for business.

Not only the professionalism was non-existant, but the garage is called Lo Temp. They hand wrote a reciept for magically 30 for labor and 30 for parts. They wouldn't let me charge it to my credit card. They lied about the price. They did unauthorized work. The mechanic kept hitting on me.

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JimMee
Counce, US
Sep 24, 2010 10:25 am EDT

Please post the address of this location and appropriate action will be taken. Thank you.

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12:51 pm EDT
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Meineke Car Care Center Broke Drivers Door & Fluids Running Out

I took my car into MEINEKE CAR CARE CENTER located @ 2424 Plainfield Rd. Crest Hill, IL for a simple oil change, coolant & transmission flush on Friday Aug 6, 2010 @ 10:30 am. I paid for my services went home & could not open my driver door. I called back to Meineke spoke with Bryan the manager & told him they broke my drivers door that I could not open it form the inside & had a hard time opening it from the outside & that the fluids they had installed in my car was running out on the ground. He stated that the fluids was probably from the drip pan under the car. He proceeded to tell me to hold on while he speak to the tech that worked on my car. Bryan came back & told me that the tech said my door was already like that. I told him that was not true. I have pictures I had taken of my car 0n July 30, 2010 all my doors was working just fine. I also have witnesses that can & will attest that I had no problem with my car fluids or the doors.
Bryan had me bring my car back Sat. they took the door a loose & said the cable had snapped. He proceeded to tell me how much it was going to cost. I told him they broke it so they were going to pay for it & he said he wouldn't. MY DOORS WAS FINE WHEN I TOOK MY CAR IN.

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1:26 pm EDT

Meineke Car Care Center Rip off

I just needed a simple front brake repair and an emissions problem resolved to keep my car going for a few more months. I explained this very clearly when I dropped the car off. They called me about five hours later with a laundry list of items that are wrong with the car, trying to sell me on additional repairs. Again, I explained that I just need the two things repaired. They call me back an hour later with a quote of $884!

I picked up my car and took it to another garage. They fixed the front brakes and my emissions problem in one hour and the bill was $153.74.

Here’s the worst part! Meineke charged me $90 for diagnosing my car! That’s right; I had to pay them $90 for trying to rip me off. Do Not Go to this garage!

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General
, US
Oct 25, 2010 11:37 am EDT

This place should be shut down by the state or somthing.They wanted $875.$ for a part that cost 42$ at advanced auto and took my buddy 20 min to replace.I had drove the car after that and it wasnt even fixed.That makes me question the true integrity of the man whom said what was even wrong with it.Later on in the week I had taken the car to another professional repair shop who looked at the car and quickly noticed a part that was intentionly unplugged, and he said that was the whole problem.Prior to taking the car to these scam artists in weston the car had not been serviced in three months without issue..

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MihW45
, US
Nov 12, 2009 3:54 pm EST

People who are thinking of getting your repairs done here, please do your research.

They overcharge you on parts by more than 200% compared to the prices that are prevalent in the market. They will rip you off without any remorse.

A similar experience happened to me recently. The parts for My Nissan Sentra GXE were costing me about $300 elsewhere and these people charged $650. I had to get this done here knowingly since, i didn't have the way to exit from the charges they were applying to cancel the work order soon after i realized and checked else where.

Dunno know how people like these sleep peacefully by ripping people off and exploiting the situation.

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Markgloverville
North Augusta, US
Jul 06, 2010 7:32 pm EDT
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That is they're job to find things wrong. That is why they are rip off con artists. I had the same problem a few years back but they didnt have to do any diagnostics. I agree with you. DONT GO TO MEINEKE.

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4:02 pm EDT

Meineke Car Care Center The work they charged me for was actually done-doubtful since I still have the same problem

I took my car in for service on the front wheel bearing, they didn't have the parts in stock so I agreed to bring it back. When I dropped off the car later in the week I asked that they change the oil while they had the car. I picked the car up the next day and while paying I asked the manager if they had remembered to change the oil. He told me he had "personally checked and all the fluids were topped off". I paid the over $400 bill and left. Within a few miles it was clear that the problem was not fixed and was just as bad as prior to the service. I took it back on Saturday afternoon, they never called, locked my car in a service bay and kept it overnight, were closed Sunday and (thankfully I was able to find a ride to work Monday) they called Monday afternoon to say they though it was the control arm on other side of the car and for an additional $300 they would repair it, I declined and picked my car up. My low oil light went on as I was pulling out of the station. I checked it and it was low despite having been charged for an oil change and new oil filter. In fact it still had a Jiffy Lube filter and seal on it from my last oil change. I went back to Meineke and the same manager that had lied about checking my oil very quickly refunded my charge for the oil change. I have an appointment with another mechanic to see if the other work they charged me for was actually done-doubtful since I still have the same problem.

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12:10 pm EDT

Meineke Car Care Center Unethical practices

My elderly father who speaks limited English went there to repair the muffler on his car. The muffler had a lifetime warranty that the shop refused to honor. The owner told him the car had been in an accident (not true) and he could not honor the warranty. He then changed the story and said the car needed a full tune-up and this is what caused the muffler to get damaged. Bottom line, he tried to rip of my father. I have filed a complaint with Meineke Corp Office, Better Business Bureau, and FL Dept of Agriculture and Consumer Affairs. My father took the car to Midas who repaired it, and told him the car DID NOT NEED a tune up or other repair. Midas in Clearwater FL is UNETHICAL. The owner is very rude and disrespectful in replying to the complaint. I would NOT visit this Meineke...never had a bad experience with a Meineke Store until now. Clearly it is this SHOP not the franchise itself. Don't know how he is still in business!

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9:28 am EDT
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Meineke Car Care Center Refusal to honor warranty - repair items that did not need repair

My elderly father who speaks limited English went there to repair the muffler on his car. The muffler had a lifetime warranty that the shop refused to honor. The owner told him the car had been in an accident (not true) and he could not honor the warranty. He then changed the story and said the car needed a full tune-up and this is what caused the muffler to get damaged. Bottom line, he tried to rip of my father. I have filed a complaint with Meineke Corp Office, Better Business Bureau, and FL Dept of Agriculture and Consumer Affairs. My father took the car to Midas who repaired it, and told him the car DID NOT NEED a tune up or other repair. Midas in Clearwater FL is UNETHICAL. I would not recommend ANYONE to go there unless you have money to burn.

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1:10 pm EDT
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Meineke Car Care Center Screws people over

I went to meineke one day, my car was running fine just overheating. The guy ran a diagnostic and told me it would cost 1500 to fix everything it would cost me 1500 dollars. WTF are you crazy. I deny it and of course he still charge me a diagnostic fee of 100 bucks. As he is looking for my keys one of the techs slide me a card and says call me. I thought he was hitting on me, but when I looked at the card it was his business card. LONG STORY SHORT. I went with him to an automotive store let me purchase all my parts which came out to two hundred bucks which when we compared the diagnostic sheetmeineke was charging 600 for WTF WTF WTF AHHHHHH. And of course he charged me a fee of two hundred bucks. He told me about how meineke marks up their parts by 20% each part and then slack off on their labor to make you pay more, for which is 90 bucks an hour for example a two hour job they request four or five. I love it because I screwedMeineke.

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MobleyA
Summerville, US
Jan 29, 2011 11:06 pm EST
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Meineke Center 1810
4896 Ashley Phosphate Road
NORTH CHARLESTON, SC 29418
843/760-1112
Meineke - NORTH CHARLESTON, SC
This particular Meineke is full of incompetent people. I took my car to have brake pads replaced after realizing my brakes were looser than usual all of a sudden. They stated they would do an inspection. They called afterwards and told me that my car needed inner and outer tie rods and also an alignment. Amounting to $600.00 more. Upon leaving I noticed there wasn't a change in the brakes at all. When they call to see how my service went I told them I was dissatisfied. The store owner then called and told me that he would have a tow truck pick up the car and if it was something that they did wrong then they would pay the tow fee. Of course they did nothing wrong. They call and tell me that my master cylinder is completely gone and during their brake inspection they has no reason to check the master cylinder (although the pedal was hitting the floor). They are INCOMPETENT. DO NOT TAKE YOUR VEHICLE THERE UNLESS YOU WANT TO PAY MORE AND RECEIVE LESS!

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Sadè
, US
Apr 01, 2010 6:56 pm EDT

I hate meineke I went there today for brakes they then told me I needed all 4 brake rooters a battery. Idk where that come from but they wanted $769...WTF I told them to give me my damn car...I went to sears n got all new brakes n everything for $400 meineke is a rip off I HATE THEM don't go there...they will charge u up n find other stuff that don't even need fixin...idiots

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2:37 pm EST
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Meineke Car Care Center Meineke Oil change at 41 woodlawn Rd. W. Guelph, Ontario, Canada

It is advertised 5th oil change free and a free tire rotation! Before I could receive my freebies Nancy Finch at the Meineke location removed me from the member list because I complained to her that the service workers there were not doing their job-not doing everything they said they did. Like I had a low tire going into the location and was told that tire pressure would be checked and when oile was done I asked how the pressure was and was told fine- but it wasn't I had to put air in my tire right after leaving the location! I payed for ALL 4 oil changes and expect to get my freebies, I'm not letting NANCY FINCH RIP ME OFF OR MEINEKE! Just because a customer complains about service provided gives you (Nancy) no right to remove me (the customer) from the list and tell us we must start over! START OVER! That's what she told me to do! HA
Meineke
41 Woodlawn Rd. W
Guelph, Ontario, Canada
[protected]@bellnet.ca
IS A FRAUD AND RIPS PEOPLE OFF!

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Update by katana.butterfly
Jan 23, 2010 2:39 pm EST

This place is the worst and should be closed down for ripping people off and being a fraud!

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D2014
Guelph, CA
Feb 01, 2014 12:51 pm EST

I have similar complaint about this garage. It does appear the brake job they did on my car was intentionally miss out some steps. I am not bringing my car to this garage again.

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AMO01
Ayr, CA
Jul 22, 2011 12:20 pm EDT

I have been dealing with Meineke for many, many years and I agree with Shelley. Because of the professional staff and the honest work ethics I have received over the years, I will only deal with Meineke. I know Nancy on both a personal and professional basis and truly feel there is more to your one sided complaint then what you are telling everyone. Funny how there are no other complaints written but yours!

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shelley7494
Guelph, CA
Aug 05, 2010 2:52 pm EDT

I have been dealing with Guelph Meineke since the day that they opened and can not believe what I am reading here. I have been driving and maintaining cars for the last 30 years, and have never in all that time dealt with a garage as honest and ethical as Guelph Meineke. There have been many instances where this garage could have over-charged me for repairs and or parts and have not. My 21 year old son who has no knowledge of vehicles whatsoever also trusts Guelph Meineke implicitly. I am sorry that you feel that you have had a bad experience with this company, but don't feel that, that gives you the right to call anyone names, without telling THE WHOLE STORY. I am sure there is a whole story that isn't being told here.

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10:26 am EST
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Meineke Car Care Center Incompetent technicians

I went to Meineke in Bremerton, WA to check if my breakpads or rotor needs to be changed because of the squeeking/annoying sound but all they did was a brakeflush which they charged me $159.00 for that( other auto shop will only charge $60.00 for breakflush).I went back and they checked my car again but to no avail the sound just got worse And now, I remember, I had a bad experience from them too while i was in Oakville, CT. Just a warning: Don't ever go to any Meineke. No offense to George Foreman.

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4:19 pm EST
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Meineke Car Care Center transmission oil change

Meineke car care center was to change the transmission oil on a 2000 Chev Cavalier. Checking the oil on this car is a little complicated. In February of 2009 they changed the oil. Shortly after that the transmission began to act up. By November the transmission was not working. Car was taken to a technician to be repaired. The technician had 25 years of experience with GM dealership, working with transmissions. He said there was no leaks in the transmission, however the transmission was very, very short of oil. He said the only reason for this is that it was not filled to start with. I talked to Justin Saxe, owner of Meineke car care center, and he said it was not his problem. He said since the car had 159, 000 miles on it I couldn't expect any more. Transmission was fine before he changed the oil.

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9:54 pm EST
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Meineke Car Care Center wrong part ruined engine

This shop installed the wrong oil filter, which failed while I was driving, causing my engine to be ruined. The franchisee/owner, Scott, and his right-hand man, Allen, stonewalled me for 6 full days, not returning phone calls after promising to do so. I finally showed up at the shop to force a response. Scott denied all responsibility, blamed me for driving the car, and essentially called my mechanic a liar by stating the filter my mechanic removed from the car was the wrong part (true) and could not have stayed on the car for 4 months until this incident occurred (maybe it couldn't, but it did).

On the day of the incident I allowed Scott to tow my car from my mechanic's shop to his shop to inspect it. After having my car for 6 days and denying any responsibility, I said the least he should do is tow it back to my mechanic where he found it. He refused to do even that without "hearing from corporate." I demanded corporate's info so I could contact them as I realized from our conversation that Scott was giving them inaccurate information. I contacted corporate at 8AM on 11-9-09, and had no call back by day's end.

They are holding my car hostage by refusing to tow it back to my mechanic's shop, which will force me to pay for the tow. I am incurring rental car charges as I now await a response from corporate after hearing nothing from the yahoos at the shop.

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5:01 pm EDT
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Meineke Car Care Center Service

We made an appt to have our car inspected at the business. Also, we had received a quote from them to fix another issue in the car. The total to have the car inspected and fixed was around $500. Within two days the issue that was supposed to be fixed started to act up again. I went back and talked to them about it and they agreed to take it in and look at it since it was under warranty. Before I had a chance to go in the car overheated and died on the highway. We had the car towed to Meineke since we had an appt there in a few days.

Up until we had the car inspected there have never been any major issues with the car. It ran great and was very reliable. Once the car was towed there we waited for them to look at it. The came back and told us the heads blew.

To make a very long story short. They misquoted us on numerous occasions, gave us the run around on the progress on our cars. Kept insisting that our car had additional problems to it that need to be fix and once we got the car back some of the features we had before no longer worked. They told us that they never worked…We had a “new” engine replaced in the car. The total amount of money was over $3000! We are having issues with the new engine and its still under warranty. When we called and asked about it they told us the warranty doesn’t cover damages to the engine, just if the engine fails/dies in those 60 days.

They won’t honor the warranty that they have given us. They said it’s free to look at but if any repairs need to be done it would cost us! Why if its under warranty? They also would not fully honor a coupon we had, they gave us some lame excuse. I have tried to contact headquarters but they referred my complaints back the shop we were having issues with. This shop needs to be reprimanded and/or shut down for their lack of business ethics.

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Meineke Car Care Center tried to get me to buy alternator needed a battery

my car stalled, I pulled off Highway in a small town on a Sat in July. Only place open was Meineke (car dealer shop not open til Monday) he ran initial test found nothing - came back an hour later and tried to get me to pay $800.00 for an alternator but I would have to stay in the little hotel down the road until Tues when he could get it. Keep in mind in had a 1 week vaca and was 3/4 of the way to my destination and he knew it.

I declined and paid him the test fee of $62.00. went on Monday to the car dealer in my destination in Florida who did many tests trying to confirm what they found and could not. only needed a battery but because Meineke said alternator and the distance I was from home 1, 000 miles they took an extra 2 days to inspect things and I needed to rent a car for 3 days an expense that was NOT necessary had Meineke done there job and just given me the battery I needed.

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Meineke Car Care Center Service

If you live in the Cincinnati area and need a home electronics component fixed such as a TV, receiver, vcr, etc, don't waste your money or your time with this establishment.

They charge you an up front fee of $35 just to take a look at your stuff, whether they fix it or not. Thats fine if they at least can provide you with a diagnosis or some other sort of useful information. But if they hand it back to you and say 'we couldn't figure it out', that's something different all together. They were able to duplicate the problem too. If they had not, well then I could see where you simply can't fix what is not broke, but this was clearly not the case. Would you pay money of any kind to anybody to look at somthing (your car or otherwise) and tell you they have no clue? I had no clue either. Thats why I paid you so-called professionals to figure it out for me. I don't have to pay someone $35 to tell me what I already know.

Their best advice was to send it back to the manufacturer. Now why would anyone need to pay someone $35 to tell them something they already knew they could very well do themselves?

To add insult to injury, the owner (and chief troubleshooter) told me what he thought MIGHT be the problem. Now I'm no electronic specialist, but I do know some things about this stuff. What he told me didn't sound logical and related to my problem. When I questioned him about this line of reasoning, he then backpeddled and said that 'it was just a guess.' I don't pay people $35 to guess. Knowledge and professionalism are what I pay for. This conversation has led me to believe that either they are not very good at what they do, or they are just plain inept.

In any case, the proper and honest course of action would have been to refund my money, which I did ask for. Instead, the owner insisted that his time was worth money, and that he would not do so. Evidentally his time is much more valuable than mine. What a wonderful way to justify your incompitence with your customer.

To Mr. Meineke I say: There is a cost to doing business. Though you may have expended some of your valuable time attempting to provide a service, the fact is you did not provide anything of tangible value to the customer. How do you do this and maintain a clear consious? The right thing to do would have been to simply bite the bullet on this one and accept the fact that you didn't do anything that could be accepted as useful to the customer and worth paying $35 for. Instead, you kept my money. I hope it was worth $35 dollars to you. The long-term repurcussions of this will far outweigh that amount in your future business.

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brandypandy
Amelia, US
Jun 24, 2009 10:57 pm EDT

First let me say that no one is going to look at anything these days and not charge you a service fee. It business, why would they not charge you for taking the time to look at you equipment and not charge you.

Second that fee is also credited to the cost of your repair. If they are unable to fix it or you choose not to have it fix the fee is the amount you pay to have it looked at.

This business has been around for a long time( almosst 60 years), it family run and they will meet or beat any of the big box stores prices.

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6:33 pm EDT
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Meineke Car Care Center I expect to be compensated for the broken door lock

My car was scheduled for new spark plugs and wires at 4:00PM Saturday 02-02-07. Everything in my car was working fine at that time. That bill was $204.16. Is that the usual for a tune up on a 4-cylinder car? By Sunday afternoon I had no heat in the car. When I called on Monday I was told that the mechanics were nowhere near the thermostat for the heater and the car was "old and things wear out." I then left my car to have the heater repaired. Repairs were expected to take two days as a part had to be ordered from Hyundai. Meineke had my car for 3 complete days, one of which the car was not worked on at all because of days off and personnel problems. I was not given the courtesy of a phone call telling me it would be an extra day. I had to borrow a car for my own transportation. I finally picked up my car on 02-09-07. That bill was $583.20. The driver's side door lock is now broken. When I called about this problem I was told again that the mechanics were nowhere near my door lock. Is this a pattern? The door lock was not broken when it was brought in for repair on 02-06-07 and now it is. The car was looked at on 02-10-07 and I was told that the door had to be removed and the spring replaced for an extra $30.00. I did not damage my car and I expect to be compensated for the broken door lock.

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Wakro3
, US
Dec 05, 2011 11:24 pm EST

After living with a noisy exhaust system I went to Meineke to get it repaired/replaced. They showed me where the muffler was bad as well as where the exhaust pipe needed replacement, I agreed.

Less than a month later the exhaust was loud again so I inquired about the warranty. I was told to take it to a “Sister” shop to have it repaired while it was still under warranty. Once there, they tried to charge me another $200 to fix it. The problem was the pipe I was charged for was NEVER replaced, instead a muffler bandage was clamped on it instead. (see photo)

Meineke Exhaust PipeI’ve been fighting with them for 10m months. Today a new rep of MEINEKE called and said I had waited too long.

What “TOO LONG” ? I reported this one month after they said they replaced it.

WHAT A LOUSY COMPANY. NEVER do business with Meineke / Econo Lube / Maaco… they are CROOKS.

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12:43 am EDT
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Meineke Car Care Center Refused warranty

After paying Meineke $350 to replace front rotors and brake pads, the new pads wore out in 2 months. I went back to Meineke and they said this was not normal...I was driving too hard (these were 1 year warranty brake pads). After a lengthly debate they agreed to turn the rotors and install new pads. 2 months later...same problem. Now they say the calipers are sticking and rotors are cannot be turned again. I said no problem, I will pay for new calipers if you cover the pads and rotors under warranty (the calipers were the problem all along). They laughed at me. Not what you would expect from a National Chain that rides itself on brake expertise and customer service. Their website states "Our brake repair technicians will inspect your car brakes and tell you exactly what the problem is". Yeah Right!

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mit2ada
Atlanta, US
Jun 19, 2009 5:47 pm EDT

This shop was excellent. Another repair shop told me I needed brand new brakes (AGAIN) and it turns out they just needed an adjustment. These guys are super. Thanks Brian!

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whistleblower
Windsor, CA
Apr 21, 2009 5:48 pm EDT
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Sadly, most auto service places are very crooked. "NEVER" trust anything they say. All they know is how to scam people. They have absolutely no integrity at all.

What I am wondering is, how in the world can the brakes go in 2 months 2 different times? Even cheap brakes don't wear out that fast.

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9:18 am EDT
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Meineke Car Care Center Scam charges

I took my car to Meineke car care center at 1261 N Delsea drive Vineland NJ. where I was charged over 80 dollars for an oil change with no Filter, and a balance and rotation of my tires, or should I say UN-balance. since it was worse after they were finished. I did return today and was able to get a refund for the so called oil change, but not for all the other crappy service. According to the Meineke franchise website, it says that No experience is Necessary and I believe it now. Don't waste your time or money with this company.

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thetimeisnow
Turnersville, US
Jun 28, 2010 2:31 pm EDT

Just a little bit about meineke car care.My husband was also scammed by them, but in a different way.He bought into a franchise, had to go to a so called training school for a month, only to learn how to up sale no matter what... He had a partner who never attended the first day of training.After five years my husband had enough of the whole thing of franchise, sold his share of the buisness to his partner, who has never had the first day of a auto tech school, never attended the first franchise class...But if you call meineke headquarters, the first thing they will assure you is all the training there franchisees have received... Thats a scam in itself, because my husbands ex-partner does'nt even work at the shop, he has two young men working there under the age of 25, with no auto exp...Maybe more money in his pocket, and the franchise when your not paying for experineced workers..By the way my husbands ex-partner is a maitnance worker on a daily basis...I am sure there must be a few good meinekes somewhere?

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5:48 pm EDT

Meineke Car Care Center service rip off

Took my car to this Meineke for an oil change, Tire balance and rotation 20 September 2008. after getting home i was going to fill my window washer and noticed my oil filter wasn't changed. As for the tire rotation and balance, It was worse after the servce then before. to sum it up it cost me $80.04 for a fake oil change and a so called tire rotation and Out of Balance service for my car. And of course as the franchise website states, No Experience Necessary to run a franchise. I guess I'm in the wrong business. Don't waste your time or money at this place.

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Update by jim
Sep 22, 2008 5:50 pm EDT

I forgot to mention that I was able to get a refund for the so called oil change, but not for the Un-balancing of my tires. So it only cost me around $50.00 for nothing.

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David Card
Stafford, US
Aug 15, 2011 4:10 pm EDT
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I had Meineke put in a Jasper rebuilt engine in my 1967 Ford F100 and it is a mess!They won't reinburse any of my money!I spent $6500 in the Stafford, Va store!Everything that they have done I had to re do!I was treated unfairly and this is what I get in return...Please don't use this shop!
D.Card Stafford, Va

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Unhappy Customer
,
Sep 27, 2008 10:27 am EDT

I took my car to meineke for inner tire rod and ball joint replacement. My warranty company paid for most of it. When I get home its ok, but about three days later I noticed the same problem it was having before I took it there.

I took it back to meineke and told them about the problem and they said its not the same problem, now how would they know this unless they messed up something else for me to bring it back to them. Then they tell me that I have to pay $25 dollars to get it checked and I know its the same problem.. I don't even think they fixed the problem because it was done too dam fast!

I am just pissed off, not to mention the service guy at the counter was ignorant from day one and laughing behind my back.

Who wears piercings all over their face in a work environment unless its a tattoo shop!

Never again will I go there!

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