Meijer
reviews and complaints

Once again, Meijers have solidified my assumption that you just don't care about the customer. No wonder your losing so much business. It is upsetting that you would remove such a great product like Scott tube free toilet paper from the shelves.

Dirty stores, unorganized, unfriendly work staff and high prices will be the end of what used to be a great store.

I'm done, meijers will not get another single hard earned dollar of mine.

11/16/17
I called the Bakery to see if I could order a customized cake. The first customer service representative from the Bakery started to take my order and when I asked if they could something in the style of a Jack Daniels Label I was told that it would be a copy right issue, but she would let me speak with the cake decorator to further discuss my request. I spoke to the cake decorator and I asked her specifically "I have a question about ordering a customized cake." Then I asked her the same questions I had asked the previous worker and she also said they couldn't because of copy right laws. I said" Okay, could you do a name and Old No. 30 on it with some designs?" then she began asking me questions about the name, in a very rude manner, like she was perturbed to be taking my order. I began spelling my the name and she said, "NO!" I said "excuse me!" she then paused and began to spell back to me. At that point I said "thank you but I will call someone who is more professional."

I would like you to understand that I worked a number of years in retail and customer service and I have never spoken to a customer the way I was spoken to today. I have noticed that since the Meijer opened in our town their customer service has gone down as well. I was actually referred to the bakery at Meijer to order a cake. This was not what I was expecting. I would like my complaint to be addressed and if it is not I will continue the send this complaint until I get a response. If I was excepted to be held to a certain rapport during my experience with customer service, then so are your employees.

I went into my local store at 1:30 am to do my shopping as I sometimes do to find that the majority of the isles I needed to go down were blocked off. They had blocked off a large section from the bread, coffee, toilet paper, water, soda, chips, and juices. It may have even went as far as the cereal as well. I underatand that you need to wax the floors but not in that large of sections. I asked the men that were waxi g if they could grab a few things that I needed that night which they were standing fairly close to at the end caps and they were very rude and said no they couldn't and that the floors wouldn't be done for a long time. I then had to drive across town to do my shopping.

I was just at the Anderson Indian Location and I had a very rude cashier. I had my basket on the belt and she picked it up pretty high off the belt and just dumped it out nothing broke but my stuff made a loud crash and I had a small toy that was in a plastic case that could of easily broke. Then as I was paying I was double checking the screen to make sure my order all rang in right since some were on mark down and she got very short about if I wanted cash back and then I was short once again about the next step on the screen, she could tell by my face I wasn't please and gave a rude sorry under her breath. you were slow no one was behind me why treat my like i need to rush out of your line.

There were signs in front of all the Newman's pasta sauce that said if you buy 5, you get $5.00 off. I did not get $5.00 off at the register. The item was not in the ad, so I asked the cashier to call for a price check, he refused. So, I told him to take back all the groceries then, and only then, did he give me the $5.00 off. This kind of thing happens almost every time I shop there. There is a sale sign in front of the product, but it rings up full price. Also, almost half the sale items were not available. Bait and switch? Watch at the register folks! I tried to get him to correct the problem, and he said he cannot, so everyone will be overcharged.

I went to start my car and it wouldn't start, so I had to call for a ride at 5am in the morning. When I came back home from work I had to call my kia roadside asst to see if my car needed a jump. The kia guy got my car started by putting the accelerator all the way down on the floor and turned the keyy, it took a minute but it started. Then he said do you smell that? He said it was bad gas. I always get my gas at Meijer after I get my groceries. I had to add a bottle of heat to get out some of the moisture. I don't think I'll be getting gas from you anymore. You might want to check this out.

Yesterday I bought a pizza from Meijer in Sault Sainte Marie Michigan. This is the second time I have ordered one and the last time it was amazing. When I got it home my husband and I started eating it and realized it tasted very weird. Almost like alcohol. I decided to peel a piece of pineapple off and eat it. That's what it was the pineapple was bad it was fermented. So this morning I called the store and spoke to the manager in the Deli. I just wanted them to know in case they were still using the same pineapple from yesterday. He didn't even apologize he told me that they use fresh produce everyday on there pizzas. I was not impressed.

I went to get groceries yesterday (11/07/17) at the 28th St. Meijer in Cascade, MI. I was having a great day, the sun was shining, I was finding everything I needed until I got to your checkout person. His name is Kyle (Info on my receipt: Tx: 166 Op: 2233264 Tm: 14 St: 50 14:55:25). When it was my turn, I said "Hi" to Kyle and "How are you?" Kyle did not bother to answer me, I didn't think anything of it because he was changing a roll tape. Kyle starting ringing my order (he was really fast, too fast), I was looking for my can return receipt and Kyle holds up a bag over top of the credit card machine for me to take. I told Kyle that I couldn't grab it, would he please put it in my cart. The bag contained 9 - 8 oz. bags of cheese and 2.71 lbs. of broccoli. I have bad shoulders so I have to be careful with how I handle heavy things especially anything above my shoulders. Kyle walked around the carousel and literally dropped the bag into my cart with a put out attitude. Granted he didn't drop the bag very far. Kyle proceeded to ring up my groceries, putting a half gallon of milk on top of two frozen pizzas in another bag. I was trying to put my groceries in the correct bags ( I had everything on the belt in the correct order, always do). Kyle put almost all of my delicate items in one bag. My bread was leaning half out of the bag getting crushed in the middle. At that point I got upset with his attitude and mishandling of my $181.16 in groceries and asked to see his supervisor. Kyle waved his hand and said he was right there. I called over to the supervisor and explained to him that groceries are expensive and Kyle was not handling my groceries as I thought he should. The supervisor (don't know his name) asked what I would like him to do? I asked if I could have a different cashier. Kyle told the supervisor that he was finished even though I hadn't paid yet. The supervisor took off while telling me he had talk to his superior. I had to go back to Kyle to pay and get the rest of my groceries, so I wasn't holding up the line. While I was grabbing my groceries, my arm got caught in the carousel as Kyle was pushing on it. I don't know if Kyle is hard of hearing, but I asked him three times to hold up and that my arm was caught. I had to rip my arm out of it because Kyle did not let up. I think maybe he did it on purpose. I don't have any bruising, thankfully, but the muscles in my arm are very sore. I put my bankcard into the machine to pay and as Kyle was waiting for and getting my receipt he proceeded to say my first name over and over again. I don't know if this was an intimidation tactic or Kyle just being sarcastic, but it sure felt like he was trying to intimidate me. When I was finished paying, I headed to the service desk for another reason and flagged down the supervisor as he was walking back. He handed me a gift card for $20 and said that Kyle would be spoken to. The service person made a comment to me, "See, it's not that bad." I am not sure what she was referring to, but maybe that she had half of an idea of what was going on. Yes, it is bad to be hurt, humiliated and disrespected by someone, anyone. A $20 gift card is not good compensation for the way my groceries and I were treated. The supervisor acted as though he did not want to hear anymore about what Kyle did after he had left me there with him. This is why I am taking my complaint further. I feel as though I and this situation wasn't treated properly. In the future, if this happens again, please keep your gift card and stay to watch your employee or suspend the order and have them pay elsewhere, so that the customer doesn't have to suffer more indignity from your employee.
P.S. French bread is supposed to be crusty, so that when Kyle grabs hold of it by the end to hand it to me, it shouldn't look like a leaning tower. P.S.S. When I got out to my car and went through my bags, there was a 64 count of large paper plates in a bag on top of my Chex Mix. I am afraid of what I will find when I open my bag of Doritos.

I shop at Meijer Cascade almost once a week and I consider myself lucky if my bill is under $100. My experience at Meijer is generally a good one. In fact, you have one cashier there that is absolutely amazing, I wish you could have more cashiers like Cloteal. She is kind, friendly and always treats me and my groceries like we matter.

I come into the meijer on Elkhart Rd. In Goshen Indiana every week on either Thursday or Friday. This being the paydays of millions of people in the world. Every week I stand in lines 3, 4, and 5 customers deep because of the lack of checkouts. Tonight there are 2 lines open. Other then self checkers. It is like this every single week. This is frustrating especially since I can see 4 employees standing at the customer service desk.

Today I went to the w eight mile rd Meijer at around 4pm Oct 30th to purchase a birthday cake for my 7 year old daughters birthday today, as I always purchase my cakes for all occasions I forsaw there would be no problem, however on this occasion the woman behind the counter refused to pipe the words happy birthday on the cake i was buying, siting that she was the only one there and she wouldnt do it, all the while holding onto a piping bag, and serving absolutely no one as the only people in the bakery area were myself and my young children. Rude is an understatement, she simply had no interest in serving customers. And left my daughter completely dissapointed on her birthday. How can this be rectified?

On Saturday October 21st, 2017 my boyfriend and I went to the Meijer located at 4200 Highland Rd Waterford, Michigan to see my mother who works there and grab some Halloween costumes. My mother had told me she could take her break soon so I checked out my costumes totalling just shy of $100 and went to see if she could take her break yet. She was helping customers so I took a look at the donuts nearby and decided I wanted one. A very nice young man at the deli checked us out. His name was Kevin. Not thinking much of the donut I declined the receipt for it. When my mother was done helping customers she had told me her coworker had taken a break before she could and that she'd just call me later. As I was leaving the meijer store a very rude young man at the door, his name is Daniel, told me he needed to see my receipt because I was being suspicious. Irritated at that point my boyfriend finally found the receipt and gave it to the man and told him we declined the receipt for the donut. He said ok and let us leave. After leaving I got a call from my mother saying Daniel came to her saying I did not pay for my donut. I don't know what he expected her to do about it or why he let us leave if he thought we didn't pay for a [censor]ing donut in the first place which by the way was very disgusting. Needless to say with my suspicious activities of visiting my mother at her workplace I will not be spending any more of my hard earned money at this Meijer or any others for that matter.

Went to meijer gas station on 8396 Gratiot Rd Saginaw michigan and bought 2 pops and a snack. When I checked out I assumed the cashier put my receipt in the bag because nothing was given to me. I was asked if I wanted one either. I went out to the car and out my baby in the car seat and checked my bag for a receipt and there wasn’t one. Went back inside and asked if I could get a receipt and was told no. I bought the pops for a reason and needed the receipt for proof of purchase. Now I’m out of luck. I work retail and I’m pretty sure you can reprint a receipt even if you have to look transaction up. Do a return and repurchase. There’s a way I’m not dumb. Wasn’t happy at all and won’t be going back to this gas station. I should of been asked if I wanted a receipt. Cashier said they can’t reprint because they were wasting paper so they were cut off from doing that.

On Monday, Oct. 16, 2017 I was at Meijer store on Pine St. Bay City, Mi (I believe it is referred to as the Essexville store) returning empty bottles. After feeding in all the glass coca-cola bottles, I started putting in the Steward's Root beer bottles and once again the machine refused to take them "this item is not sold here" when I bought them at that exact Meijer store and they are still on the shelves by th glass coke and other glass bottle soda items. This has been a recurring problem for me for at least 3 months! I had to call to get someone to come back...wait and wait, and then he had to go get a pad of forms to write me a bottle return slip...more waiting and waiting at least 10 minutes! I put the plastic bottles in the correct machine and had two printed bottle return slips for about $6. When the employee returned and gave me the return slip, I must have dropped the printed ones. When i checked out, I noticed that they were missing. Looked for them to no avail. Cashier said that I had to leave my name at customer service desk in case someone turned them in. There were 6 customers ahead of me, and one Meijer employee back there waiting on the 7th. I had melting ice-cream and after waiting for several more minutes and asking other employees just standing there if i could leave my name with them for lost bottle slips, I was told no..had to be at the service desk. Still 5 ahead of me...so I left. I'm out the time, the aggravation of bottle machines STILL not working correctly, the pain of loading bottles at home then unloading them into basket and then into machine, and out about $6. I feel that the incident was not handled well by Meijer employees and there is no reason that the bottle machine can[t accept bottles from items you sell at this store!

I went shopping today and was looking for a pair of shoes I spent 2 hours trying on shoes and looking at clearance items throughout the store then I turn around and there is a lady following me while she's on the phone while I continue to the little girl section and was looking around for clearance items for my kids and saw Man staring at me while on the phone through the little girl's panty section so I decided to put all my items back and leave the store that was quite creepy very disturbing and I felt like it was an invasion of my privacy to go there and shop and I'm afraid I will not be shopping at any Meijer Stores from now on cuz I am totally creeped out at the bald man staring at me through little girl panties

I stopped by the Gratiot meijer in Shields, MI to pick up a few items from the 3 day sale after work on Friday. I wanted the huggies diaper wipes for buy one get one and the All laundry soap which was in the 5 buy 5 group and save money for the All laundry soap for a 1.79 a bottle. Both items were sold out and you could not get rain checks, I'm not understanding why there wasn't more product available since 10 hours had past since the sale started. There we're multiple pallets in the aisle for other sale items but not the two items I was looking to purchase.. I don't feel it was right to only stock an small amount of product in question for a 3 day sale, stock should be planned for more than an hour.

9/30/2017
On the date listed above I was shopping for some kitchenware. As i was looking down the aisle for a pressure cooker the NUwave electric Pressure Cooker 6Qt was stocked on the top shelve of the kitchen aisle for $.01. I went to look for workers and no one was working in the area. I loaded up the cooker and was told by cashier that I could go to customer service to get price adjusted. Once I got to customer service they sent someone to the area where I found the product and seen that the price was mis-marked. The worker came back in reported to her manager that the cooker was in fact mark for the $.01 . The manager to the cashier that she could not grant me that price the someone marked it wrong and they could only give me 25% off the price in the register which was $99.99. Based off the Michigan Scanner Law I I thought the store was required to provide the displayed to avoid any other alternative actions, which is the reason why I sending this to see if I can be granted the price for the NuWave Electric Pressure cooker for the listed Price and a gift card for the inconvenience.
Attached to this is the picture and the listed price. thanks for reviewing this request.
my information :
Brandi Holloway
14554 Prevost St.
Detroit, MI 48227
bholloway83.[protected]@gmail.com
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I reieved a call that my husbands perscription were ready for pick up, I went to the store to pick up the perscriptions and was notified that only 1 was ready and that they were not able to fill the other one - reason was that they had a question about the instructions from the doctor. I was told that they contacted the doctors office yeaterday and was still waiting for a answer -
Why wasn't I notified that my percription was held up for some reason and told that I should contact the doctors office
Why wasn't I notified about this issue before I went to the store to pick up

Tonight I slipped and fell while walking to the check out lane while pushing my cart, broke my 2nd toe when I fell but pulled myself back up only to see a guy employeed by Meijer Corp on the other side of the store by the produce Dept pushing the buffer, yet had no cautious or wet floor signs anywhere in sight for any customer to see. Yet he showed no concern or care in the world about the customers shopping. Being a Michigan native I have always shopped at Meijer and have kept alot of things I wanted to complain about to myself and let it go, but this time I was injured because of your lack of concern for customers. Watch the camera between 2 am and 215 am you will see how I slipped and broke my toe due to your employee and his non customer based concern. I will be pushing this further and have an attorney contact you in the near future. My name is Andrew Jacob Strickler, I am a Muskegon native and this was the last straw for me and everyone I know
Thanks and have a good day, as I have.

On Tuesday Sept 19, 2017 I opened a small can of mushrooms pieces and stems purchased from Meijer Defiance, OH store and on top of the mushrooms was a greenish piece of plastic. I have taken pictures it was approx 1 inch long. We did not consume the can of mushrooms. I used another can and it was ok. If you need any other information please let me know.

Thank you

Susan Eis
H609 Co Rd 17
Holgate, OH 43527
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