Meijer
reviews and complaints

While my daughter and I were checking out at the Do It Yourself lanes, we had a gift card that would pay for our purchase since I accidentally left my credit card at home. But when we ran the gift card through the machine, it read "Read Err" and read off a number. The cashier, Jacqueline L., didn't even look at the code and said, "Isn't there a number on the back? Call it." (She didn't say it rudely, but said it that she couldn't help me any further.. and that she didn't want to.) I run to exchange an item so we can have money to pay. I ask the very helpful gentleman who helped me about the situation and if that's true. He said to tell the woman to "hit override and punch in the numbers from the card". So I come back and tell the woman about and she sighs only to reluctantly do it. Ms. Jacqueline L was not very nice to my daughter and I, and I appreciate her seemingly laziness attempt to help us.

This lady got so rude about me trying to explain a problem I was having. Her name tag said GiGi. I a ked her if I could get a item priced matched and she said the price was to low. So I showed her on my phone and she still refused. I over heard her said I probably made the screen shot up. I am a 54 year old male and don't know what that rude lady was talking about but I will tell you this, I will never shop there again ever. Tommy.

I recently purchased a bag of Meijer honey wheat braided pretzels on May 26, 2017 at the 28th street Meijer and was incredibly disappointed to find many of the pretzels way too hard to the point that I felt I was going to break a tooth. I have purchased these pretzels many times and greatly enjoy them. I have never had a problem with them before. I am not sure if these pretzels were overcooked or if something else happened, but I feel immensely disappointed by one of my favorite snacks. I love Meijer, and its line of products, and I hope that this allows the company to adjust some quality controls issue. I would be greatly appreciative of a Meijer gift card or a new bag of pretzels. I love these pretzels and am happy I was able to bring this issue to your attention. Thank you very much!

On June 2, 2017 I scanned all my items at one of the larger self checkouts, and when I went to pay with my debit card that had a chip in it (which is something I have done many times with no problems) it would not work. When my card wouldn't work the checker took my items down to one of the smaller self checkouts and re-scanned it herself, but she had the same problem as I did. The service desk told her to swipe it three times, but that didn't work either. I was now getting angry because it was hot and my ice cream was melting so I took money from the ATM which cost me a $ 3.50 in service fee. It was at this point that they finally went to get the manager who refused to reimburse me for the fees, because he said there were other ways they could try swiping my card. In other words I would have had to take my items down to a regular checker and have them scanned for a third time and hope it worked, and all the while my frozen food would have been melting as they tried to get it to work. There was nothing wrong with my card because the ATM took it okay, that means there is no problem with it.

The two employees that tried to help me were friendly enough, but as soon as I started having the a problem with the checkout machine is when they should have gone for the manager.

This incident happened at Meijer store number 198 in Bloomingdale 1:55 p.m.

I want to be reimbursed for the

On May 27 2017 at 1:23 pm. I bought some items from Meijer. When I got home the Drakes mix wasn't anywhere in the bags. I called the store, they told me to come in and I could pick up the item. I went in and was told the item wasn't at the service desk and go back to get one. When I returned the clerk said they found it . These people aren't customer service friendly. I was very upset to be treated like this. I have shopped at this Meijer store for over 30 years.

I went to buy peppered bacon from the meat counter and there was no one in sight. I rang the bell on the counter once and waited. After. Few minutes I rang the bell again. Then 5 minutes went by and rang the bell about 10 times in a row. About 30 seconds later a very crabby worker came out and asked who was ringing the bell. Then about 2 minutes later another employee walked out ignored the other customers who were waiting then walked back into the back... The employee who was crabby was named arianna and the guy who didnt do anything was named Brandon. I would also like to say that the meat department is usually runned by a guy named Nelson who seems to carrying the load of all the slackers that work in the meat department. He is always very polite and very prompt. I wish the rest of the employees would follow in his footsteps.

My shopping experience was fine up until checking out. I have never been to a Meijers that didn't have at least one regular check out lane open. The only check out lanes open @ 6:45am where the self check outs. I am not familiar with these self check outs and had several issues most of which I didn't discover till I got home.

I scanned items as instructed and after scanning all items I tried to scan coupons. Having trouble an assistant came to help as I scanned coupons and the assistant had to key in to the terminal several times for errors registered. What they were keyed in I don't know. When I got home I discovered that I didn't receive credit for several of the manufacturer coupons I had scanned. 2 were $3.00 off purchase of a box of vac sealer bags & I bought 2 boxes and paid full price of $10.99 ea.That was $6.00 I lost. Then the other coupon I didn't get credit for was a manufacturer coupon for save $1.25 with purchase of 3 participating Oscar Mare products which I purchased 4 (3 hot dogs and one lunch meat). Now totaling $7.25.

The terminal would also not accept my mperks pin # which I have used for years, just never at one of these self check outs. My total purchase was $92.00 which was not registered to my mperks account which would have put me over my reward requirement for $2.00 off my next shopping trip.

This being a holiday weekend It would seem to me if Meijers could afford to have a greeter at the door when entering they could provide at least one checkout operator for the people who wish to shop early, avoid the crowds and use a check out with a person at the register. Then not have to deal with a the experience I did this morning.

Store was Michigan City Meijers. I would love to see a refund of the dollar amount I lost or didn't receive ($9.25) in a store credit redeemable @ any Meijers because I do not usually shop at this store and really don't want to go back.

I am not upset with any Meijers employee. Those who helped me were polite and helpful. However I do not wish to use these self checkouts again especially for weeks worth of groceries and coupons.

Howard Phillips
304 N Elm St.
Three Oaks Mi. 49128

I purchased 2 boxes.

I stopped by the Meijer store in Bloomingdale, IL - store #198 today, as I have almost every Thursday for years. I wanted to purchase three plastic 6 inch flower pots. The pots didn't have a price tag or barcode on them, so I asked the worker in the garden center to price them. A gentleman wearing a light color oxford ( I believe a manager of some type) took the pots from the worker, looked at them, and said "I'll charge you $.69 each for them today only, just let them know at checkout". I thanked them and walked away. After doing more shopping, I was ready to check out.

At the checkout was Gloria who seemed friendly enough in the beginning. She began ringing up my items and as she got to the pots, I explained to her that what happened and about the price the "manager" told me to tell her. At that point she took the pots, closed her register (mind you there was a long line behind me) and took pots over to the customer service area. Gloria came back to the register, and keyed something and the next thing I know she began to ring up the next person. I asked her where were the pots and why she did not complete my sale. She told me someone is looking into the price.

The customer service person walked with the pots over to another register with a cashier already checking out a customer and talked on the phone for a while. Then someone named Brittany came up to me and basically said she did not believe my story. Mind you these were small plastic pots, not iPhones, TV's, or prime rib. So, Brittany and I went looking for the person who quoted the price to me. I really couldn't believe I had to go through all of this for pots.

We couldn't find the person so, I described him and the other worker I originally talked to. Brittany went into this speech about how people here would not make up prices because they could be fired. At this point I just wanted to leave ( over twenty minutes at this point) so, I told her since they can't give me the $.69 price I will just leave everything and leave and they can restock everything. Only after saying this did Brittany finally ring up the pots.

Sorry, this is so long over small plastic flower pots but, I want to give an idea of what I had to go through. If I had something more expensive that I was trying to purchase, I could understand, but really. It cost your workers more time and money to look for something that technically was not in your system (no SKU number, no price tag). I guess Meijer has that kind of money to burn.

I did not feel trusted or valued as a customer.

I was at the meijer today in commerce twsp michigan and as I went to return my bottles my feet stuck to the floor and ripped both of my shoes has i went to lift my feet off the floor, this is a remodeled store and my complaint also is that this would have not happened if the floors were clean . I am very upset and I spend a lot of money there and this makes me not want to return to that location to shop.

To whom it may concern,

I am a routine customer at Meijer on 2013 Lantern Ridge in Richmond, KY. In fact, I have been a loyal customer there for several years spending an average of $550 a month on groceries alone.

Buying highly quality produce is important for my family and we easily spend $45 a week on produce alone. In fact, the sole reason we started shopping at Meijer was because of the produce quality, but in recent months we have noticed the quality of Meijer produce had been declining.

My most recent visit on Saturday, May 20 left me in disgust. The pineapples were extremely small and very green and the kiwis were wilted. The apple pears were all severely bruised and the grapes were also too unripe to consider buying. As I was selecting oranges several of them were bruised and oozing juice. I found myself picking through several moldy oranges and felt like I was digging through a dumpster. It was at that moment I decided that I work too hard to pick through such poor produce and left to do my shopping at your leading competitor.

Until the Meijer here in Richmond, KY brings their produce standard up to par I will continue to do my shopping at your competitor's store.

Sincerely,
Robert L.

did not have a product on the shelf for three weeks. the marzetti lemon vinegrette salad dressing. finally talked to the produce manager and he told me he would find out why it hadnt been on the shelf. he said i would get a phone call about it and he would give me a deal on it. Two weeks later after i had checked four times it was finally on the shelf. I bought it at full price. i just feel if they are going to call you when a product comes in they should follow thru.

I've recently purchased two household items from you Meijer. Come to my surprise both of them are broken. I'm not having a very good track record with you guys. I know Wal Mart doesn't have the produce that you do but at least for household appliance aren't broken like yours have been. So let's see I spent time going up there waiting in the long lines to check out twice. Then I have to go back with limited time and do it all over again. To be honest I'm pretty sick of your store and doing that. Anyways I doubt you'll try to do anything besides say we're sorry so have a great day a very unhappy ex customer. Oh yeah I'm a born and raised Michigan guy and loved to support a Michigan store. Well did

Waited 50 minutes in bottle returns, only one machine working. Called and was told the other 8 machine's are broke. To make matters worse the one working kept getting full & the employee didn't empty the bin he just kept shaking the bottle's & of course the bin kept stopping! So I complain to the manager and was told he had called the co. This morning and they still haven't come. I told him as busy as the store gets I can't believe he was still waiting. Manager said he had no control when they come...need I say more!

I called in a RX on Thursday May 11th via phone refills. I went on Saturday May 13th to pick up my RX and the tech told me they had them ready but my insurance was not going though. I apologized and told her that I had a new insurance company and I would bring the cards to them on Sunday. Sunday, May 14th, I went back and gave the card to the window tech. After she entered my card she said I would have to wait 15 to 20 minutes. I could not understand how they where ready on Saturday but not on Sunday. This was unacceptable and I felt as if I were lied to. I drove off, called the pharmacy back and cancelled my RX and transfered them. The team leader was helpful in transfering the medication I needed to another pharmacy. I am a huge fan of Meijer and went out of my way to shop there. This is not the first instance when my RX was not complete when promised. My 5 months old grandson was in the car and 15 minutes is a lifetime in a sitting car. I am sorry to say that I will be shopping elsewhere when I have prescriptions needing to be filled.

My brother had stopped by the night before I did on May 12, 2017. He wanted to get a shower rod due to us moving into a new house. He ended up choosing the Luminex aluminum curved rod. When ringing it up, it rung up $49.99. My brother informed the cashier that the tag on the shelf said $24.99. The cashier called for a sales associate to look it up, and sure enough the tag said $24.99. My brother told me about the great deal, and I decided to go back and purchase the same rod. The same chain of events happen. It rung up $49.99. We called for help, and the gentleman that helped us called for his boss. She (unfortunately I do not remember her name) came over, and we explained the situation to her. We told her about my brother coming the night before and what happened. She then got on the phone and called for her boss. He walked over and we explained the situation to him. He immediately answered with "well the girl should have fixed the tag yesterday. It just wasn't in the right spot. I can take $5 off, but that's all I'm doing". Now clearly I understand if something is in the wrong spot. But we were not told that it was in the wrong spot last night, but simply that it was the wrong price. I didn't plan on spending that much, so I gave the rod back and told the manager (Brian) that I would look elsewhere. Discouraged, I started walking out. My brother walked back to the aisle again, and showed Brian that the tag for this exact item did indeed say $24.99, and the double rod was supposed to be $49.99. Brian walked back up, checked me out, and said "have a good night". I appreciate that the price was taken down, but I was flabbergasted at the fact that Brian did not apologize for the mix up. I know everyone says "the customer is always right, " and I work retail. I understand that people try to play the system. This was not the case tonight. I felt embarrassed to be standing in front of 8 or 9 other customers and he made to look like I was being untruthful in what I was telling them. Once Brian found out that we were telling the truth, he acted like it was a bother that he even had to ring me up. I'm saddened at this lack of professionalism, and I don't know if I'd come back to meijer.

Today, 05.07.2017, we visited Meijer on 11351 E Washington St, Indianapolis, IN 46229 around 11 AM to buy a patio rocker set. I believe the Meijer associate unethically told us that there were none available when, in fact, there were. She said they could not sell the display set. We went to the Customer Service & the associate there saw 3 in stock, but when he called the Home & Garden associate- she once again reported none were available. This item had just been put on sale for $50 off. Why was the 'sale sign' not removed from this item in this store if there are none available? Why were we not able to purchase this item when the Customer Service department saw that 3 were in stock?

Product was packaged as a brand new vacuum on clearance. Was packaged as it should of been box in perfect condition. Also had security device on product. Paid cash 100 and change. Got it home and took out of box to find it filthy and used. Human hair stuck in brissels. Reservoir full of gather and dirt and I smelled like a litterbox. I understand that it was a clearance item but it was sold as a new item. No where ever have I bought something new and found out that someone in your company probably management made the call to do that. That is complete false advertising to the fullest. And I undertstand your return policy and dont. Feel like it fits this certian incident. Seeing how alot more was wasted tgan just my money. May of had flees or bed bugs living inside. And may have infected my home with whatever your company decided to sell me. Among the endless possibilities of what the vacuum may have been used on proir to being in my house. Scares me to death to think what may now be around my children with low immune system. Aslo elderly woman with fibromyalgia and the smallest illness will cuase hospitalization and possibly death. With all that aside. Im just very upset. With how your store conducted such dishonesty and thievery. Im very curious on how you guys plan to take care of this. Thank you for your time hopefully hear from your very soon. I will have my attorney contact corporate office if I do not hear back in a timely matter. This is being documented and filed as. Your first written attempt to contact your company.

I am an hourly employee at meijer, and I am completely blown away by the lack of care the management has. I have been working at meijer for about 5 months now. Management is a joke. We have employees that don't pull their weight and the ones that do work, have to take up the slack for the incompetent workers. We have a guy that is drunk every night and management just laughs it off and it's just a big joke. I can not for the life of me, comprehend how any company can let such nonsense go on and on and on and nothing is done. The employees who actually care about the work and want to put the product out and make the store look nice for the customers are being overworked and under appreciated. The employees that don't pull their weight are just allowed to continuously call in, or not complete their work because we, the ones who actually do the job correctly, get reprimanded when the work is not done or it's done incerrectly. I shouldn't have to do the job of 3 people. The new process that has been implemented is AWFUL, and the shelves are always empty. We have had customer complaints about this, and yet nothing is done. I have never worked for a company that gives raises based on hours accumulated, rather than on performance. I can not even begin to explain the rage and anger I have for my management team and the horrible hiring process. I am living paycheck to paycheck and do not have the luxury of quitting this horrible job, so I just endure it. I feel someone should know, even if nothing is done about this nonsense. I have always thought meijer was overpriced on everything, and now, working for this company, I don't understand why the prices are so high but the pay for hard working employees is beyond ridiculous. I hope I can endure the nonsense until I am able to find a better job, which at this point, I feel standing on the side of the road with a sign and begging for money would be better than this company any day. Thank you for your time and I really hope meijer can improve their standards. I highly doubt it, but I hope.

I started going to the #Meijer gas station when they opened in Greenfield Wisconsin because it's closer to home. I actually go there quite often but have had incidences occur not knowing that it was an employee of the station. There was 3 occasions that I had walked past a strong "marijuana odor." The first 2 times, I thought it was a high school girl with bluish colored hair since she was outside both times when I walked past her and smelled it. The last time (a few days ago) I was in the store and there was a female employee inside and she couldn't keep up with the amount of customers. She went to get someone else from outside. Well, needless to say, the blue haired girl came in and went behind the counter, so now I knew she worked there. When she walked past me to go behind the counter, I could swear she smelled as if she was holding a lit marijuana pipe/cig as she walked by because the odor was so strong. So, I may have to adjust where I shop and might have to go back to Walmart or Woodmans since it seems #Meijer allows their employees to use illegal drugs while employed with them.

Arrived at 5:30pm entered a graduation invitation order. Walked around for 20 min came back and they forgot to "release" the order. Waited 20 more minutes, ran out of paper at 33/40 invites. They searched everywhere for paper and couldn't find it. We asked politely if they could just charge us for the 33 and we would get the rest when they figured it out. 2 people working back there couldn't figure out how to adjust the price, 1 cashier muttered F--- under her breathe and called a manager after 10 more minutes another "manager" came back with lunch in her hand and told them to call
Another manger! Now 6:52pm. 4 people and no one could help us, or apologize or offer a solution! Absolute horrible service. Would like a call back as we need these invites. [protected] Bill Smith order# 5554925.