Meijer
reviews and complaints

I went shopping on Thursday afternoon at Meijer in Mt Pleasant and the cashier was very rude. I had pop, dog food, cat litter and potatoes in my cart and I was lifting them out for her to scan (instead of having to walk around) and she kept saying "other side" as I did not have the barcode up for her to scan. The tone she was giving was not nice. Then she bagged my bathroom cleaner, and tide pods in a bag with food. I honestly just wanted out of there. I rebagged it myself. She only became pleasant when handing me my receipt. Name on the receipt shows Lisa.

I wanted to purchase MT. Dew 6 Pack on sale for $1.99 . This is a not an item that should be out of stock on the 2nd day of the sale.

I asked a sales associate if there was anymore MT DEW, basically he was clueless. He didn't even bother to check the stockroom. He said the store was getting a truck tomorrow.

Normally with a big sale with soft drinks there is a display in the center aisle. But not this time, why?

The store should have been better prepared especially during a holiday week.

I am highly concerned as to why the fish in the Meijer store are the last thing staff think about. So, I asked them how much they get fed and a staff member responded, "we feed them everyday". If they are fed every day then why are they begging at the top of the tank for food? why do the tanks look abandoned? Why hasn't the broken row of lights that have been out the past 5 times i've been to the store been fixed? Why is there a sign telling workers how to dispose of dead fish? But why is there so many dead ones in the first place? Sure, they are just fish, but they are an animal, a living thing. Have some respect for the Earth and just get rid of the tanks all together, that way you won't have people like me complaining about the crap job your workers and company do. The photo I've added below is of a dead fish sitting out on the counter for everyone, including children, to see. If you're going to allow fish to die, at least hide it.
Jessica H.

I shop your Meijer store in Muncie Indiana all the time and when I buy a cup from the break area team member she is very rude all the time. the last time I was there I stood at the counter waiting for her to finish what she was doing and all of a sudden she kicks several boxes out of her way and rips off her plastic gloves and stomps over to me and asks "what do you want" I said one cup, she rang it up and handed it to me and never said thank you or have a nice day or anything at all. this is not the first time she has been rude to me or other customers I just feel she should be a lot nicer to paying customers. the rest of the store is great I shop there all the time.

These boots fell apart in 2 months. Yea after liking them, the receipt found its way to never never land. Anyhow, after they came apart on the inside and were eating my heals apart, i had to stop wearing them and called the store to be told by the super I could most likely at least exchange for a new set of boots with out the receipt. When i got there the two supers were not very nice at all. Said they would need to inspect them but did not, i tried to show them the problems with them and they just said no receipt, cant help you. When i called the super who was nice said he would help me. Anyhow, 50 dollars for boots that are really junk. I see many bad reviews on the net, they cost a lot of money and fall apart with in a few months. I found at least 15 reviews of people who complained and Meijer did not even submit a single reply to them. Wow... This company makes really bad shoes and made for meijer only, meijer should not carry them and also might want to consider the future loss of sales from this as I will not buy clothing again. Im just done. I will warn others to not buy clothing and shoes from meijer branded items as they seem to not want to support the products they sell, recipet or not, you could see the boots were basically new. I told them to throw them away, they arnt even worth bringing home to send back to the maker. They will just fall apart again. Thanks for ripping me off 50 dollars.

I went to purchase the coffee mate that was 10 /10 last week and The signs stating the sale prices were still up, and when I went to pay for my items it rang up full price. So I let the cashier working know, she said, the sale had went off, ( but the sale signs were still posted within the store ) and the manager on duty said they couldn't give me the sale price due to the fact the sale went off at midnight. I think that if the sale signs wee still posted the should've been able to gave it to me for that price, but they wouldn't. I do a lot of shopping at Meijer, but if this is the kind of business that is run, I will take my shopping elsewhere. I've known people who worked for Meijers and they've said how poorly and badly they treat they're workers, I can only imagine how they treat they're customers. I have found that out to be true.

Store #107, 6/23. Gave up waiting at deli counter--and this was not the first time-- because it was so slow. Need to get a hustler in there. At to self-checkout line, scanning machine slow, wouldn't take coupons, then it quit working altogether. I had to re-load cart, move to another lane, re-unload cart/re-scan. Fortunately, employee Zahida was very helpful and kind.

I dropped 2 perscripshion off Saturday to get filled said I would be back later to get them .Told they where sent out can't get till Monday. Now no Metformin for my sugar till Monday why send them out.I told them I get them later . 730 E.Saginaw store not happy the perscripshion is free is that why.This store does it toy meds all the time .IAM going let State MI. Know who Ins is with Monday and Blue Care Network or BCN Advantage pH [protected]

After shopping for an hour on a Friday evening, I got in line at check out. The people ahead of me had a problem with the mperks. Cashier tried getting help for ten minutes and then a manager come over and told him to reset something and walked away. He still had problems and said what should I do. I went got the manager again. After messing around with register again for another ten or so minutes, manager told me to go to another lane. So I packed my cart up again and got in anothe line again. Nobody helped or did anything but walk away. One girl named Lexi stayed open to ring up my food before my milk went bad ( that is why I stopped buying ice cream). The manager was rude and un helpful. I WILL NEVER EVER SHOP HERE AGAIN. I will even change my scripts that they mess up every month to another pharmacy.
Jane Graves

Looking for a specific shoe today in Big Rapids. There were two employees in the department. Both were talking on their cell phones and neither acknowledges me. I went to the sporting goods desk and the gentleman there paged up front and they sent someone to help. Other two were still onphonea when I left. I would like to work at Meijer so I can get paid to talk to friends on cell phone.

You have just made my shopping at Meijer a hated part of my week. By making all of the lanes in the back of the store short lanes, people who shop for a whole week of groceries CAN'T check out in the back of the store. There is no room for checking out. Now I have to go to the front, check out and walk all the way to the back with my groceries to the parking lot. Yes I park in the back because there is no room in the front lot. Maybe shopping will be easier and more convienent for me the customer at Kroger.

Went to get a few items today and nothing is socked on the shelves. No cheeses. No yogurt. No ice cream. Completely unacceptable. Close the doors. Also the worst deli ever! They get the orders wrong, half of them sit around or chit chat while there's lines, ask for thin turkey and get thick sliced honey turkey... Hate this location. Just close it. Lines are always always backed up into clothes and only 1 or 2 lines open.

I have been a loyal Meijer customer for 10+ years and buy nearly all of my groceries, household, and health and beauty products there. This location, store 163, is consistently out of stock on many items I purchase regularly, and I have been shopping at this location for the last 2 years.
It is the absolute worst location I have come across, not only because every single visit I leave without something I needed because it was out of stock, but also because the lines are always ridiculously long. Maybe this location could do with some more cashiers, and also needs to seriously reassess their ordering.
My husband and I spend thousands of dollars a year at Meijer, but I am going to start giving Kroger and other local stores a try. Today's shopping trip, which was highly unsuccessful as they were out of stock on 7-8 items I had planned to purchase, was the very last straw.

My employee # WAS 2229466. My name is Cathy Burghdoff. I hired in with Meijer July 27, 2017. I am 60 years old and a retired nurse. I had to go back to work after 10 years due to a pending divorce after 24 years. I thought Meijer produce dept. would be the best fit for me because I'm a long time gardener and foody.
One employee who's been with Meijer 11 years and does the ordering and stocking for the deli bullies everybody. I was told that I was the 1st person in a long time to stand up to her. But after more than a half year in the deli she finally wore me down with her meanness. The first week I was in the deli I walked out because she kept insulting me verbally. The union got my job back for me. I began opening the deli several months ago, and since she starts her day earlier, I became her favorite target.
Others have walked off the job due to her bullying. She makes other employees cry because of her meanness. Formal complaints have been submitted to the store managers, but they don't do anything about her behavior.
I have to work into the foreseeable future and I really loved my job at Meijer. However, it became impossible to dread going to work because of one person who bullies everyone. I don't know what I'm hoping to accomplish with this letter, but I just want someone higher up to know how hard she makes working there for a lot of people. Thank you for hearing me out.

I was in line for over 45 minutes, 3 registers open then a 4th opened once I got into a line. Cashier was extremely slow with everyone. I heard him under his breath say that "these people need to go home and stay there". Then once it was finally clear enough to start putting my items on the conveyor belt, I went to look for the plastic divider. The cashier had it and would not give it to me. I put my items up anyways, and he finally put the divider down and mumbled again that this is the kind of thing that makes him go slower. This was at the Meijers in Sandusky, OH. His name was Wayne B and was working register 23 at 6:40 p.m. Then to find out, my fiance was in there earlier and the Food Stamp thing was not working at all at this establishment and they Supervisor was curt with him because he was not able to do anything to fix the problem. Not an "I apologize or anything". The food stamp thing was working fine at Walmart, because he had to go there to get his groceries. We should not have to deal with this kind of treatment, nor should we have to wait on ourselves at the self check out. We do not want to go to work and then have to work more because of this new "check yourself out" idea. Hire more good cashiers.

Attended store #210 in Grand Ledge, Michigan on Sunday 6/17/18 at noon. The cashier's name was Kimberly, according to my receipt, but her name tag says "Kim B." Kim was clearly having a rough day. As she was ringing up my items on the belt, the person behind me began placing his items on the belt as well. I had placed a divider between our items, but for some reason this really seemed to set Kim off. Every item he would place on the belt Kim would respond with one of two things: 1- "This is [censored]" or 2- "Jesus Christ!"

The only thing that made any sense to me is that Kim was upset that the other person was putting their things on the belt before my stuff was finished. Maybe she felt rushed. Our checkout lanes have the automated computer that tells the next person in line where to go. I had noticed that Kim was waiting until her lane was completely empty before she would indicate that she was ready for the next person. This gentleman may have begun putting his things on the belt prior to being told that she was ready. However, that is very common at this store since the line gets very long and people want to be able to get their things on the belt quickly. But as soon as he started unloading, that's when Kim lost it. I had my young son with me and I had asked him to go sit down on the bench near the penny horse because we don't talk like that around my son. I was just appalled at the language she was using and how clearly upset she was. I sure hope her day got better...

I had brought in a coupon for a WIC purchase for 4 items. 2 of the items were not being recognized as a WIC authorized item. After for the first few minutes my cashier who was unsure of what to do called for help from supervisor Donna who came across as very bitter and spent and upwards of 10 minutes trying to make my transaction as painful as professionally possible with comments such as "I don't know which one is the correct quart sized milk", "they don't require us to train on WIC", "I've seen other people find the correct one", etc. When I asked about substituting pint sized milks to build up to the quart and any other question I asked was met with a curt "no". It was overall a very frusterating experience for my family and I. Not only were there no indications of Meijer's preferences on any of the shelves, the checkout computer didn't seem to help and despite my working off of the state issued sheet that stated I had picked out the correct items, Donna was especially offputting. In total, more than 15 minutes had past while I was there with my whole family to include a 2-year-old. Humiliating. Next time I'm better off running my WIC purchases at Jewel. Again, this was this past Sunday, June 10th at 2pm.

Store 251, lane 19, cashier BAILEY, 13:36:57 per receipt.
I was checking out with 2 pieces of clothing, when the cashier picked up my clothing I told her I did not want the hangers. She said ok, but next time I can take the hangers off myself in a snarky way. I said I, m sorry, Im the customer and I have never ever had an ISSUE with cashiers removing the hangers., they usually ask if you want them. Bailey said again, next time you can remove them yourself in a rude manner! I was taken back, dumbfounded and honestly embarrassed the way I was treated over hangers! 2 ! I paid for my purchase and she said in a fake polite way have a great day! She started checking out the next person, I happened to glance at the bagging carousel and realized the shirt I purchased was not bagged, sitting in the bagging area on the hanger! Now that was a clear and intentional rude act on BAILEYS part, I got the shirt, removed the hanger and handed the hanger to BAILEY and I got a sarcastic looking grin! First of all I go thru the cashier lines to support jobs instead of self serve. Second it was 2 items. Third, most cashiers ask if you want your hangers because stores recycle! Bailey said she didnt have a box for hangers and they throw them away., so next time I can remove myself! If I remove the damn hanger I am going to give it to the cashier anyway! This was just a pure, lazy and disrespectful gesture on her part! The more I thought about it I decided to call the store manager when I got home to complain. I spoke with Walter, I am 100% sure nothing will be done at all! He did not ask my name. I asked if he wanted my name he said no, we don't take names. I spend thousands of dollars at this store and I know there are cameras, and I know there will be no resolution to make me feel better or rectify this behavior!

I shopped at store #301 on 6/9/18. When I went to check out, all that was available was the fast lane(#104). I had 20 items which isn't a lot, but my knee is injured and I had to twist many times to scan and pack those items. Of course, I was stopped by the need of an attendent several times. As I was 3/4 thru my order, all of a sudden 2 regular lanes opened up, which everyone of course flocked to. This was so upsetting.

I have witnessed a few things that should be brought to the corporate offices attention! First thing was I witnessed Lindsay the manager tell an employee they were to punch out for break to use the restroom which I thought may be a policy, a few moments later I watched a young man come up to her with a coffee and the two of them proceeded to head outside together I was just finishing my shopping and went to my vehicle and I look over two cars away and those two are out there kissing. I don't know if she doesn't have to punch out for a break or not but she was extremely rude to her employee about using the bathroom then does this. I shop at Meijer because I thought you guys were better than Walmart maybe I was wrong. The produce department is the best around and all your workers are extremely friendly. I'm blown away that you allow your manager to be like that towards your workers! I have been back shopping since then and both times your manager was standing there with this young man and coffee holding a conversation and I couldn't find any organic bananas I looked around and saw 3 employees who were working very hard so I figured I'd ask her about the organic bananas. She was very rude to me and made me feel like I was bothering her or something. Another customer made a comment to me about how poorly I was treated I'm still in disbelief. I'm not one to normally complain but how I was treated really struck a nerve with me! I have a few small businesses around town and I buy my employees food from your stores a couple times a week! Your other two stores I shop at weekly are great and the managers are much more inviting and friendly they make me feel like I'm family. I can't help but wonder how poorly the shaver rd produce team is treated behind the doors.