Mega Moving reviews and complaints
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GRAND THEFT
Mega Moving and Storage Co, picked up all of furniture and personal goods at my apartment at 320 Lago Circle, Apt 103, West Melbourne, Florida on 4/14/09 for delivery to my new address at 248 Sun Colony Blvd, Longs, SC 29568 2 days later on 4/16/09 for an agreed upon total fixed, flat rate, binding price of $1037.00 with $300.00 to be paid to driver via...
Read full review of Mega Moving and 4 commentsGRAND THIEF & FELONY FRAUD
GRAND THIEF & FELONY FRAUD
Company information:
MEGA MOVING
20444 NE 15th Ct. Miami, Florida, FL, 33179
Miami, Florida
United States
Phone: [protected]
MEGAMOVING.COM
CRIMINAL COMPLAINT AGAINST MEGA MOVING in MIAMI, FLORIDA
Anyone who rendered the service from the MEGA MOVING Inc.,
Contact the U.S. Attorney's Office in Miami, Florida to file criminal charges for grand thief & Felony Fraud .
FBI Local Field Office in Miami, Florida
FBI North Miami Beach
16320 Northwest Second Avenue
North Miami Beach, Florida [protected]
[protected]
U.S. DEPT. OF TRANSPORTATION, MOTOR CARRIER SAFETY ADMINISTRATION UNDER THE U.S. Dept of Transportation in Washington, DC
Anyone who wish to contact me, please feel free to do so by phone at [protected]
via E-mail: [protected]@YAHOO.COM
GRAND THIEF & FELONY FRAUD
MEGA MOVING
20444 NE 15th Ct. Miami, Florida, FL, 33179
Miami, Florida
United States
Phone: [protected]
MEGAMOVING.COM
CRIMINAL COMPLAINT AGAINST MEGA MOVING in MIAMI, FLORIDA
Anyone who rendered the service from the MEGA MOVING Inc.,
Contact the U.S. Attorney's Office in Miami, Florida to file criminal charges for grand thief & Felony Fraud .
FBI Local Field Office in Miami, Florida
FBI North Miami Beach
16320 Northwest Second Avenue
North Miami Beach, Florida [protected]
[protected]
U.S. DEPT. OF TRANSPORTATION, MOTOR CARRIER SAFETY ADMINISTRATION UNDER THE U.S. Dept of Transportation in Washington, DC
Anyone who wish to contact me, please feel free to do so by phone at [protected]
via E-mail: [protected]@YAHOO.COM
The complaint has been investigated and resolved to the customer’s satisfaction.
GRAND THIEF & FELONY FRAUD
CRIMINAL COMPLAINT AGAINST MEGA MOVING in MIAMI, FLORIDA
Anyone who rendered the service from the MEGA MOVING Inc.,
Contact the U.S. Attorney's Office in Miami, Florida to file criminal charges for grand thief & Felony Fraud .
FBI Local Field Office in Miami, Florida
FBI North Miami Beach
16320 Northwest Second Avenue
North Miami Beach, Florida [protected]
[protected]
U.S. DEPT. OF TRANSPORTATION, MOTOR CARRIER SAFETY ADMINISTRATION UNDER THE U.S. Dept of Transportation in Washington, DC
Anyone who wish to contact me, please feel free to do so by phone at [protected]
via E-mail: [protected]@YAHOO.COM
The complaint has been investigated and resolved to the customer’s satisfaction.
CRIMINAL COMPLAINTS AGAINST MEGA MOVING
Affidavit of Complaint
Defendant: MEGA MOVING INC.
20444 North East 15th Court
North Miami Beach, Florida 33179
County of Dade, State of Florida
Plaintiff: EAGAN
5292 South Maryland Parkway, Apt 17, Las Vegas, Nevada [protected], County of Clark, State of Nevada
The Plaintiff (hereby as “customer”) hired the Mega Moving Inc. (hereby as “Defendant” or movers) to relocate from Pensacola, Florida to Las Vegas, Nevada.
The cause of action, charges, and complaints are as follows:
Maliciously, intentionally, deliberately, viciously damaged and destroyed the Plaintiff’s personal properties while in the Defendant’s possession for 3 weeks
Using commercial license to steal customer’s properties; abusing the commercial license by abusing the consumer
On January 19, 2017, the Plaintiff was waiting for Defendant by the curve street. A moment Defendant’s rental truck pulled into the Plaintiff’s front yard lawn, the movers getting off a rental truck, the Defendants were demanding, threaten the customer for $200 tip upfront, before the service rendered. This was BEFORE greeting to the customer; BEFORE they identify, introduce, themselves as movers (Defendant).
The Defendant would not start to work, instead continue to harassing, intimating, demanding the Plaintiff for $200 tip by brute force, threaten the customer by saying mandatory $200 tip for movers and tip must be up front; before the service rendered.
The Plaintiff repeatedly told the Defendant to start to work, but the Defendant refused to start to work without a $200 tip upfront and continued to threaten, demand.
The Plaintiff refused to give $200 tip because the Defendant refused to start the work and Defendant wants the $200 tip before the service start, upfront. The Plaintiff informed the Defendants that after the service is completely done, we, both parties, can discuss the tip.
Using commercial license to steal customer’s property: One of the movers was sniffing through personal properties, attempted to steal an item. The Defendant said, “Wow, this is very nice - -so beautiful. I want it. Where did you get it? I need- - need one of those.” After the Defendant’s comment, the item was never to be seen, ever again.
After the Plaintiff refused to give $200 tip upfront, the Defendant then altered the binding contract from $900 to $1195.00 then threatens the customer to initials after the Defendant altered the binding contract.
As a result of an altercation over $200 tips upfront, the Plaintiff’s personal properties were destroyed by the Defendant more than 80 % of the entire properties, household goods, and personal items. The customer has to haul it out to the dumpster because it is impossible to repair the damaged properties; repair is out of question.
After 3 weeks gone by, the Defendant finally delivered the properties to the customer, but customer has to haul it out to the dumpster.
The Mega Moving Incorporation is the sole Defendant; and no other parties are involved in this case because the items were destroyed in Florida at the pick-up location. The Plaintiff has a contract with the Defendant, Mega Moving INC.
As a result of this case, the Plaintiff has been in and out of the medical facility, hospital, treating for stress and high-blood pressure.
Due to the medical conditions, the Plaintiff was unable to precede this matter in timely fashion and would like to make a motion to the Court to excuse this delay proceeding.
I, the Plaintiff, declare under penalty of perjury under the law of the State of Nevada that the foregoing is true and correct.
Executed on July 26, 2017
US DOT #: 1799704
Docket #: MC654617
US DOT #: 1799704
Docket #: MC654617
Contact Information: [protected]@YAHOO.COM
[protected]
CRIMINAL COMPLAINT AGAINST MEGA MOVING in MIAMI, FLORIDA
Anyone who rendered the service from the MEGA MOVING Inc., please contact me at:
EAGANKYONG@YAHOO.COM
VIA phone at [protected]
Contact the U.S. Attorney's Office in Miami, Florida to file criminal charges.
FBI Local Field Office in Miami, Florida
FBI North Miami Beach
16320 Northwest Second Avenue
North Miami Beach, Florida [protected]
[protected]
U.S. DEPT. OF TRANSPORTATION, MOTOR CARRIER SAFETY ADMINISTRATION UNDER THE U.S. Dept of Transportation in Washington, DC
The complaint has been investigated and resolved to the customer’s satisfaction.
Here was my experience moving cross country with this second-rate company:
1. At the pickup, the foreman (head mover) did not have a copy of my estimate. He had no indication whatsoever of what my items were and what the office had estimated until I showed him my paperwork.
2. After loading, the foreman gave me a total cost that was 700 dollars higher than the estimate generated over the phone. I knew I had a few more boxes than planned, but such a discrepancy suggests to me that they did a poor job estimating. I was as straightforward and honest as possible about my belongings—bed, futon, boxes. They charge an inflated rate for additional space in the truck, so maybe they prefer to underestimate by phone.
3. All three movers used my restroom.
4. On the itemized receipt the foreman generated, he had scribbled illegible notes to indicate ‘chipped’ ‘cracked’ and ‘scratched’ on ALL of my items. He did not draw my attention to this at any point. Yet my bed and futon were 100% new. They had just effectively covered themselves for damaged property at delivery.
5. I was told I can use a credit card at the pickup (not delivery), and this was stated clearly in my online confirmation. Their policy is to allow credit card payment on pickup with a small fee. But to my surprise, the driver would not take a credit card, so I was forced to use a personal check, which they are not even supposed to accept.
6. I did not hear anything for three weeks, and nobody returned my email. I started calling the office, and was put on hold 4 times for a total of 30 minutes before I spoke with somebody who was rather annoyed at my request to know when I might expect my furniture in Pasadena. They were “searching” for it.
7. I was told me that they “located” my stuff at their New Jersey warehouse and it would be on the way soon.
8. At the outset, I had confirmed that I would use a bank check at the delivery, and had purchased it from the bank. Their written policy is to allow cashiers checks (such as a bank check) if arranged by a manager. But now, to my surprise again, a manager told me that I could not use the bank check, but had to stick to the usual money order or cash. I reminded the manager of my prior correspondence and emails that show the agreement to use a bank check, but he implied that a manager had not confirmed this. Postal order or no delivery. So I had to mail the bank check back to my state of origin and purchase a postal order.
9. On the day of delivery, exactly one month after pick-up, the driver scheduled to arrive between 11am and 1pm. He called around 11am to tell me he was running late and would be there around 3pm. When the truck arrived at 4pm, the driver opened the truck and informed me that he could not access my order. He would have to deliver somebody else’s order first and then return in 1.5 hours for mine.
10. Mega Movers defines a “flight” of stairs to be EIGHT steps, which I only learned during delivery. The online contract simply says that they will charge 75 dollars for any lifting more than one flight of steps. I live in a second-floor apartment, so I naturally assumed that my flight is ONE flight. Upon delivery, I was informed that I had to pay the 75-dollar fee since I live 15 steps up. There are no turns in this flight: it is just a straight 15 steps.
11. The movers arrived in an 18-wheeler, which could barely fit down my street. Had my neighbor not been home to move his car, the truck would have had to drop my stuff in storage and charge me some 300 dollars extra. I was not informed that they would attempt to deliver in a full-sized truck.
12. The movers could not reassemble my bed and futon. The contract states that they will reassemble all that they disassembled at pick-up. But there were missing screws and the men had no idea how to construct a futon. They had no electric screwdriver, as at pickup. The bed was so poorly done, I had to disassemble again and construct it properly myself.
13. Part of the futon had broken off during transport.
14. I am missing a box filled with electronic goods, such as computer speakers, a radio, and plugs. I received a computer that that did not belong to me, so I returned it to the movers.
Ok. I was the other customer in Pasadena. Do you mind emailing me so we can exchange some thoughts on this? I am still missing my bike! Email me at www.goodnessofbeing.com . Thanks.
Overcharged/ Under-delivered
Unfortunately, everything except the one message praising the company seems to be true. I think we were a bit more fortunate than some other people. We ended up getting most of our stuff back minus a bike and a missing bed piece (let me know if anyone in the LA area received an additional bed piece for our sleigh bed!). Anyone who is dealing with this company should really consider hiring a lawyer to threaten them with damages (in our case that seemed to work). We received all of our stuff on the 26th of July...12 days after we hired a lawyer, but 5 weeks after our pickup even the though they promised us that it would be there in 10 to 12 days. Here is a summary of what we went through during this time:
Dear Sir/Madam:
this company has deceived us from the very first time they gave us a quote. The quote was initially for $1, 377.04 after Erika--the sales rep at the company---had taken the list of inventory from us via the phone. The day the mover came by, a mover by the name of Kobi (a Ukrainian guy) demanded immediate payment of at least 50% of the initial estimate (I gave him $700) and told us the shipment may cost "a little more than the estimate". I asked for a revised estimated at which point he said he could not provide until every box was loaded on the truck. Much to our surprise, the revised binded estimate would now be $2, 608---almost double the initial estimate. Apparently, the sales rep, Erika, had under quoted the inventory using "small" boxes while on the phone I told her "medium" sized book boxes so naturally the cubic feet that they had quoted was exceeded by 164 cubit feet. Not only that, but apparently buried in the contract that I received via the email it said they would quote an additional $2 for each cubic feet beyond the initial estimate.
I demanded to speak with Erika and instead came on the phone with her supervisor Ray (this was before all the boxes were loaded on the truck). Ray said that Kobi could probably give us a discount and suggested that we allow the mover to load everything on the truck before he could give us a better deal if it was materially different. After Kobi the mover said it would be more than a $1, 000 more we could not get a hold of his supervisor Ray anymore. After much discussion with my wife, we reluctantly agreed to the revised estimate and we signed off on it. There was not much we could do considering that our flight would be in two days and all of our stuff was on the truck already. The truck driver/mover had the audacity to ask for a "tip" after all this headache.
We had received verbal agreement from Erika that 1) our goods would be immediately shipped to their storage facility in San Diego where we could keep our goods for up to a month for free until we found a place to live in the Southern California area and 2) that this shipment would take between 10 to 12 days. Unfortunately, both of these agreements were breached. In the contract it even specifically says in the To section of the form "**Our storage**, San Diego, CA 92101" I found out that all of our stuff was in a storage facility in New Jersey about a week and a half later after they had picked up our stuff. When I first called to enquire about our stuff, a person who called herself Wendy (which I think was really Erika or whoever she really is) told me the stuff was in storage facility in Florida and was waiting for us to notify them of the moving address since we had not supplied them with a moving address. I became very upset and told them it was supposed to be in San Diego right now. Then she hung up on me and I called back and got a man on the phone whom did not disclose his name and he hung up on me too. After that I called again and got Ray on the phone and told me I owed them $609 before they would ship it out of their storage facility in New Jersey. At this point I pointed out to him that they were taking our stuff hostage and that this could become a legal matter. Ray said to send him a money order for the $609 (which was about 50% of the remainder of the revised estimate--ea. 2608 / 2 =$1, 304 -$700 paid = $604 about). At this point I googled them on the Internet and realized we were taken for a scam. Countless other people have been taken advantage of by this company. Last week I tried to get a hold of Ray and nobody got back to us and we were even considering paying the extortion fee but nobody either calls us back or responds to our emails. Right now we are in the process of getting our stuff released with the help of an attorney but who knows how much of it we will actually get back (I heard they steal many of the valuable items after paying all the ransom amounts).
Please help us and many others by shutting this company down, and for the good of humanity.
Sincerely,
xxxxxxxx
If anyone is effected in the LA area I may be able to recommend a lawyer who is now familiar with the dealings of this company. Email me at [protected]@yahoo.com . I will try to email you back promptly.
The complaint has been investigated and resolved to the customer’s satisfaction.
Very good move
My family moved from Philadelphia Pennsylvania to Seattle Washington.
We used Mega Moving in Gloucester New Jersey. The owner is Mami Amram. These guys did a fantastic job of communicating with us, and answering any & all questions we had.
My husband had been through a few corporate moves before and knew pretty much what to expect. He did the bulk of the packing making sure all items were packed tight and used alot of paper and stuffing to cushion everything.
We had Mega pack the delicate items such as dishes, lamps and our television sets, and purchased the zero deductible insurance package so that anything would be replaced if broken.
I had read the stories from others experiences, and had come to the conclusion that I might have to just "suck-it-up" and be ready to refurnish our home once we arrived in Seattle.
Our packers arrived as scheduled, ready for work, and were thorough and quick with packing our dishes and breakables.
The day of loading, our driver greeted us on time and with 5 very neat, hard working gentlemen who took great care to put down floor protection and padding to the stairwell, doors and walls, so that the home wasn't damaged as furniture went out.
All of our wood furniture was heavily padded, our sofas and chairs were shrink wrapped. Any boxes marked "Fragile" were top loaded so as not to get crushed.
Our items arrived intact and on-time in Seattle. Our driver Steve, supervised as well as worked alongside the loading and unloading crews. He kept in touch by cellphone while he was enroute.
The unloading crew placed our furniture where we wanted it, and even had good suggestions for placement.
This move exceeded all of my expectations.
Nothing was broken or missing. We moved from a very full 4 Bdrm 2 story home into a 4 Bdrm 2 story. It took almost the entire 51 foot semi trailer.
I wont say that our move was cheap but we payed for what we have.
The complaint has been investigated and resolved to the customer’s satisfaction.
Its Mega Mover is a scam. They have YET to deliver our household goods. Now they are not answering the telephone. They took everything. Its unethical, disgusting, unprofessional and if they don't deliver anything which they haven't today it appears they stole it. But it three weeks and no call, no delivery date. Located in Florida--I would report them to the FBI but seriously believe they are so evil they would harm us.
STAY FAR, FAR AWAY FROM MEGA MOVING & STORAGE of North Miami Beach! I've worked with four different moving companies in the last 15 years, I never had a single problem with Graebel, North American or Allied. Mega Movers is by far the WORST I've ever encountered. HIGHLY, UNPROFESSIONAL & HIGHLY, UNETHICAL.
The Pickup: They arrived several hours late, refused to give my boyfriend (Aaron) another estimate based on the changes he'd discussed with their sales agent, loaded everything on the truck, then proceeded to charge him double the price they'd quoted in writing, on a BINDING estimate. When Aaron called to discuss the matter with the very belligerent supervisor(Samuel), the supervisor resorted to threats and name calling.
The Delivery: After picking up Aaron belongings on a Monday, they broke their promise to delivery the following weekend. Instead of giving 24 hours notice of they're arrival as promised, they gave us six hours notice ... only AFTER Aaron called to inqure about his delivery. Upon arrival at the new place they refused to accept a money order from Aaron's bank (Bank of America) and insisted on a postal money order, not that there's any difference between the two. At no time during their earlier converstation did they say they would only accept postal money orders. The delivery guy actually tried to argue that there is a difference between postal money orders and bank money orders. Keep in mind, they had accepted a check for the first payment at pickup.
Aaron's belongings were not placed in order of delivery, so they actually spent the first hour taking some other poor, unsuspecting customer's belongings out of the truck and leaving them on the front lawn, so they could unload his stuff. After four and a half hours a crew member announced that everything had been delivered and they were leaving. My boyfriend insisted on doing a final pass through the truck and found no less than 12 more of his boxes, the movers had missed because their load was so disorganized.
Use these guys at your own RISK folks! This was my boyfriend's move, but I witnessed the entire process from start to finish. "Google" Mega Movers and you'll see the customer complaints far outnumber the compliments. You'll also notice that many of the complaints describe the same unprofessional, unethical and perhaps illegal, practices over and over again. I am APPALLED!
I have only good things
Mega Moving Complaint
I am sorry, but I cannot believe that the review that they were "great" is true. They are decietful and dishonest. This review MUST be a lie, because they are not capable of doing good work. They were the rudest and most careless company I have ever done business with, regardless of the service. Whoever posted the good review is either an employee of the company or was paid because Mega Moving and Storage is nothing but a scam artist comany.
Fake Fake Fake review! There is no way that anybody could say anything kind about this company. I have dealt with them and they are horrible! Please do not use them!
This is a fake complaint and it's very sickening! DO NOT TRUST MEGA MOVERS! They use to be Destination movers and are the worst moving company ever! DO NOT USE THIS COMPANY!
scam rip off artist
We used Meag Moving----------What a scam artist! They were dishonest not to mention careless with our merchandise. The original agreed upon price was not honored. They never made an attempt to make the damaged merchandise situation any better. Their customer service is non-exsistant. Will keep you on hold for great lengths without resolution. Max is a total scam and rip-off artist.
I totally understand and they did this to so many people under the Destination movers name as well. I'm so sorry and good luck to you. Please contact me asap. sugerbear2007@yahoo.com
Overcharge/Missing Items
These movers are associated with DESTINATION MOVERS. Max, Ruben, get it together. You have ripped off so many. When our items arrived, boxes were opened and retaped - one they didn't even bother taping.. hmm it was a BOSE box. Imagine that. Some things they didn't even put back in boxes. About 20% of our belongins was missing! Most of which are the expensive ones-PLUS my office files!Obvious things were missing too, large items like bicycles.
*********If you receive anything that does not belong to you, or if you are missing your items PLEASE POST THEM HERE SO WE CAN FIND OWNERS OF ITEMS THAT WERE GIVEN TO US THAT DO NOT BELONG TO US. It is very sad to lose pictures and other things that cannot be traced or owners cannot be located.
These guys came to pick up my belongings before the agreed date/time and then when things were loaded charged me hundreds more than the quote. He was rude and had no class. When I called the company to complain I was left on hold over and over again, and one time I was on hold for 45 minutes before I finally hung up!
When I looked into them closer I realized that they had just been licensed and were already getting complaints. I called and emailed to file a claim but am receiving no response. What's up with that Mega? Marcella seemed to be a nice person but if she is they are not allowing her to respond to the customers. So Max-Ruben, how long have you been ripping off your clients?
They have charged others thousands more and stolen a great deal of things. Isn't taking our money enough? You have to go shopping in our things too? What's up with that?
DO NOT HIRE MEGA MOVERS, they will overcharge you and steal from you. If you call them you will be either berated or you will never be able to talk to anyone.
Offices:
Mega Moving & Storage
Florida Office:
20444 NE 15 Ct.
North Miami Beach, FL. 33179
[protected]
New Jersey Office:
549 S. Broadway
Gloucester City, NJ. 08030
[protected]
Toll Free: [protected]
Fax: [protected]
Email: [protected]@megamoving.net
Website: MegaMoving.net
This is the worst nightmare since "Nightmare on Elmstreet" Just to say a few nice things about them...THEY SHOWED UP... Thats it. They did not inventory my stuff when they got there, kinda like a checklist. I was going from New York (LONGISLAND) to Dallas Texas. I could have safed myself and my family inconvience, time, money by carring it on my back the whole entire way. Overcharged is an understatement. Maria at Mega Moving told me my quote and E-mailed it to me. When my stuff was delivered they charged me double again. I want to know who is with me...i'm going to 20/20 and doing a big television show on MOVING COMPANIES I would like to see them go down...
Klynn2_43@Yahoo.com
these guys are absolute crooks. I was charged much more than estimated. Cash or money order only. They were sloppy, arrogant, tardy, destructive, dishonest and devoid of any customer service. They damaged important and sentimental items, my safe with numerous documents became missing as well as a very nice stereo system. They lie, cheat, steal and I don't know how they stay in business. This was such a terrible, destructive and unsettling situation for my family that I will not rest until they suffer consequences for their actions. I trusted them and I was severely burned.Attached photos are only a few of the items damaged. Obviously can not take pictures of items stolen
omg, if i would off seen this before hand, i would off never picked this company to move my stuff, first 3weeks delayed, never a sorry never we'll take care of your extra expenses for the delay. and on top of that they over charged me, and broke alot of stuff. the driver gives you a form to shut you up, because not one thing will be taken care off. there has to be a way to put these people out of business, they can go on ripping people off this way.
my stuff was picked up in toronto and delivered 3 weeks later to mocton.
very upset camper Monica |Magallanes
I agree. Mega movers shouldn't even be on the road. They are bunch of criminals. They are not licensed to move but licensed to steal.
I COULD TYPE FOR DAYS BUT BOTTOM LINE, DO NOT USE THIS COMPANY -- THEY ARE SERIOUS CRIMINALS.
*****RUSSIAN MAFIA****
THEY QUOTED $3, 700 AND CHARGED $11, 500. 22 DAYS LATER 70% OF OUR STUFF ARRIVED AND OF THAT ABOUT 30% OF IT WAS BROKEN.
THE ARE SCAM ARTISTS. LIE AT EVERY SINGLE MOMENT. THEY DON'T TAKE CHECKS B/C YOU CAN PLACE A STOP PAYMENT ON THEM BUT TAKE MONEY ORDERS BECAUSE YOU CAN'T PLACE A STOP PAYMENT ON THEM.
THEY LIED AND SAID THEIR CREDIT CARD MACHINE WAS BROKEN.
THE MOVERS WHEN THEY GOT HERE LIED AND SAID THEY DIDN'T KNOW EACH OTHER. THEY ARE ALL FROM MIAMI AND PLAY "GOOD COP/BAD COP".
WE HAD WHOLE SOFAS MISSING, LUGGAGE, BOXES, RUGS.
WE HAD 6 TABLES BROKEN, LEATHER SOFAS BROKEN, BEDS DESTROYED, AT LEAST 50 ITEMS BROKEN THAT WERE LABELED IN "FRAGILE" BOXES". THE PICTURES ARE OUTSTANDING IF YOU EVER WANT TO SEE THEM.
THEY WILL QUOTE LOW, NOT SHOW UP ON TIME, OVER CHARGE FOR BOXES, WAIT UNTIL EVERYTHING IS LOADED ON THEIR TRUCK AND QUOTE YOU BASED ON WEIGHT ESTIMATES (TOTALLY ILLEGAL TO DO THAT BUT WHAT DO YOU DO AT 4AM N THE MORNING?), PUT YOUR STUFF IN A STORAGE FACILITY FOR 2 WEEKS UNTIL THEY HAVE ENOUGH THINGS ON A TRUCK TO MAKE IT WORTH THEIR TRIP...LIE ABOUT THE ENGINE BREAKING DOWN ON THE TRUCK, NOT ANSWER CALLS, LITERALLY -- AND I MEAN LITERALLY CRAM YOUR STUFF INTO THEIR TRUCK - AND THEN DEMAND CASH UPON DELIVERY OR ELSE (IN FINE PRINT, SMALL...) THEY WILL PUT YOUR STUFF BACK IN STORAGE FOR ANOTHER $400 FEE UNTIL YOU COME UP WITH THE CASH.
Honestly, where is DATELINE NBC when you need them.
It is unbelievably incredible to believe that they people can sleep at night. They do not have souls. These are people's lives they are dealing with.
*****I ENCOURAGE ANYONE WHO HAS HAD ANY EXPERIENCE WITH THEM TO REPORT THEM TO ANYONE WHO WILL LISTEN TO YOU***
Shame on me for not googling once on these guys.
I encourage everyone to submit a complaint asap to the Better Business Bureau:
http://www.bbb.org/us/
Our moving experience was just like all the others. They showed up a day late to pick up our belongings we were charge $2, 200.00 when our quote was for $1, 400.00 and they showed up at our new home at 11:30pm at night and charged us an extra $70 to move once they got there. Many things were damaged and I could go on forever about all the little things but my main concern is we have someones surfboard that is not ours. I tried to call and let the company know and they were no help. IF YOU ARE MISSING A SURFBOARD PLEASE CONTACT ME SO I CAN ARRANGE FOR YOU TO GET IT BACK. Tinathewho@yahoo.com if anyone sees a post on another website about someone missing a surfboard please let me know I would like this to get back to the owner. Thank YOu
Why aren't there any action against these guys? what is the difference between money order and bank check? why are they afraid of taking bank checks, which is equivalent to cash to me?
Here's my list about Mega Movers...
1. At the pickup, the foreman (head mover) did not have a copy of my estimate. He had no indication whatsoever of what my items were and what the office had estimated until I showed him my paperwork.
2. After loading, the foreman gave me a total cost that was 700 dollars higher than the estimate generated over the phone. I knew I had a few more boxes than planned, but such a discrepancy suggests to me that they did a poor job estimating. I was as straightforward and honest as possible about my belongings—bed, futon, boxes. They charge an inflated rate for additional space in the truck, so maybe they prefer to underestimate by phone.
3. All three movers used my restroom.
4. On the itemized receipt the foreman generated, he had scribbled illegible notes to indicate ‘chipped’ ‘cracked’ and ‘scratched’ on ALL of my items. He did not draw my attention to this at any point. Yet my bed and futon were 100% new. They had just effectively covered themselves for damaged property at delivery.
5. I was told I can use a credit card at the pickup (not delivery), and this was stated clearly in my online confirmation. Their policy is to allow credit card payment on pickup with a small fee. But to my surprise, the driver would not take a credit card, so I was forced to use a personal check, which they are not even supposed to accept.
6. I did not hear anything for three weeks, and nobody returned my email. I started calling the office, and was put on hold 4 times for a total of 30 minutes before I spoke with somebody who was rather annoyed at my request to know when I might expect my furniture in Pasadena. They were “searching” for it.
7. I was told me that they “located” my stuff at their New Jersey warehouse and it would be on the way soon.
8. At the outset, I had confirmed that I would use a bank check at the delivery, and had purchased it from the bank. Their written policy is to allow cashiers checks (such as a bank check) if arranged by a manager. But now, to my surprise again, a manager told me that I could not use the bank check, but had to stick to the usual money order or cash. I reminded the manager of my prior correspondence and emails that show the agreement to use a bank check, but he implied that a manager had not confirmed this. Postal order or no delivery. So I had to mail the bank check back to my state of origin and purchase a postal order.
9. On the day of delivery, exactly one month after pick-up, the driver scheduled to arrive between 11am and 1pm. He called around 11am to tell me he was running late and would be there around 3pm. When the truck arrived at 4pm, the driver opened the truck and informed me that he could not access my order. He would have to deliver somebody else’s order first and then return in 1.5 hours for mine.
10. Mega Movers defines a “flight” of stairs to be EIGHT steps, which I only learned during delivery. The online contract simply says that they will charge 75 dollars for any lifting more than one flight of steps. I live in a second-floor apartment, so I naturally assumed that my flight is ONE flight. Upon delivery, I was informed that I had to pay the 75-dollar fee since I live 15 steps up. There are no turns in this flight: it is just a straight 15 steps.
11. The movers arrived in an 18-wheeler, which could barely fit down my street. Had my neighbor not been home to move his car, the truck would have had to drop my stuff in storage and charge me some 300 dollars extra. I was not informed that they would attempt to deliver in a full-sized truck.
12. The movers could not reassemble my bed and futon. The contract states that they will reassemble all that they disassembled at pick-up. But there were missing screws and the men had no idea how to construct a futon. They had no electric screwdriver, as at pickup. The bed was so poorly done, I had to disassemble again and construct it properly myself.
13. Part of the futon had broken off during transport.
14. I am missing a box filled with electronic goods, such as computer speakers, a radio, and plugs. I received a computer that that did not belong to me, so I returned it to the movers.
Here is the update information.
They finally came on 11th of July, which was 22 days after they picked up, instead of 3-5 days that they promised.
The deliver driver charged us $300 more, and if we didn't pay for it, they would just leave all our things on the floor out of the truck. So we totally paid $2780 for this moving, instead of $1200 as quoted. For the $300 more charge, the driver's excuse is that he has nothing to do with the company, he was just subcontracted. He doesn't care our previous quote.
;
Here is the breakdown of our $2780:
$1200 quoted
+ $1050 additional weight (they showed up one day earlier, so I didn't have time to give them updated list.)
+$155 packing material fee
+$75 long carry in the picking-up place (their truck couldn't get closer to the building door. But I saw other even bigger trucks did before.)
-$150 discount ("thanks" to Max)
+$300 deliver guys charged us for stairs, which was writted very very clearly in the quote that it was waived. But the deliver guys denied the quote.
They only assembled the bed. They didn't assemble other furnitures as they promised in the quote. Some pieces of one computer desk were gone, which makes the computer desk useless.
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These guys are the biggest fraudsters going. I am so disspointed that I diddn't see these posts before even speaking to these guys. I never actually moved with these guys, thank god, but they still scammed $1900 from me with fraudulent statements. I cancelled the move by formal letter delivered by fedex (signed for) 5 days ahead of my move date. I also faxed and e-mailed the cancelation notice. They claimed they never received it and that I cancelled the move after they packed the truck on the move day!
I am still fighting the claim, but they have filed complete lies to bolster their case and the ccard companies are unwilling to seek evidence to back their claims. Any advice on how to proceed would be greatly appreciated.
1on1tutoring@comcast.net