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Medicus Golf / Customer service is terrible

I bought a wedge that had a website from Medicus for instructions and a video. It was incorrect. When I called customer service, they claim it works. They refused to send me the link they claimed was good - even said they could not email. They just don't care. They said I did not purchase directly from them, so they would not do anything to correct their bad information. I believe they are trying to force me to buy their $100 video from their website. It is hard to believe they could not even take the effort to send me the link.

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Mar 21, 2017

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