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The good, the bad, and the ugly - discover what customers are saying about Medicus Golf

Welcome to our customer reviews and complaints page for Medicus Golf. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Medicus Golf.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Medicus Golf's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with Medicus Golf, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with Medicus Golf. Your feedback is an important part of our community and will help others make informed decisions.

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6:25 pm EDT
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Medicus Golf Customer service is terrible

I bought a wedge that had a website from Medicus for instructions and a video. It was incorrect. When I called customer service, they claim it works. They refused to send me the link they claimed was good - even said they could not email. They just don't care. They said I did not purchase directly from them, so they would not do anything to correct their bad information. I believe they are trying to force me to buy their $100 video from their website. It is hard to believe they could not even take the effort to send me the link.

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8:39 pm EDT
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Medicus Golf Hidden Costs &

This is the first time I have ever been so scammed when purchasing anything online! My husband asked me to order the Medicus PowerMeter that he saw commercial for $9.95 with Free S/H. They offered a second one for $1.00, so I bought that too. I entered my credit card info, continued and kept getting all kinds of offers which I declined and checked out. I waited for the invoice confirmation email and it came shortly thereafter. NO INVOICE OR AMOUNT PAID! Hum... I called immediately and was told they didn't know why the amount was not on the confirmation. "#1"! You can figure out what the numbers are for.

The box arrived with the two meters and several "FREE DVDs" and the meter's book! Still disturbed by the lack of cost, I checked our credit card and found we had been billed $80.75 and a second charge of $19.95 + $9.95 S/H for the second meter! "#2"

My husband said the meters were junk and to return them! I sent them confirmed mail, so I would be sure to know they arrived, another $6.75! Our credit card was only credited for $90.75 because the S/H is "non-refundable". 100% satisfaction guaranteed = " #3"

Okay, fine... fool me once but never twice... HA! Yesterday we received a "WELCOME TO GOLF LIFE" membership! Free for 30 days, NO information about how much would be billed to OUR CREDIT CARD after that! I called immediately and was informed we hadn't been billed 'yet'! That charge would have been $9.94 per month! I cancelled and demanded a confirmation number, which was not offered. I was told that this offer was in the Terms & Conditions that I agreed to when buying the meters. "#4"

After reading some of these complaints, I decided to call back and ask what other "deals" I had been signed up for and who else had our CC info. Turns out, we were also signed up for a Video Membership, which costs $9.94 per month! I cancelled that one too and demanded another confirmation number.

I asked to speak to a supervisor and of course, none were available! Lie #5 I said I would wait on the phone and eventually Jaime answered. I demanded that they remove our credit card information from their files and got another confirmation number for that phone call!

Believing that it was all done, I relaxed a bit! Today, I get an email offering this: "A SPECIAL OFFER FROM MEDICUS GOLF
Get all of this - the 2 Medicus PowerMeters - PLUS EVERYTHING YOU SEE BELOW - for under $10 + FREE SHIPPING!" "#5"

I unsubscribed and am saving that email for documentation! No mention of the additional payments or the memberships you will be signed up for! See screen prints below of the email I received today! Ugh... more deception!

You should think twice before ever ordering anything from Medicus Golf! It looks like they are trying to cover their rears in the portion of the T & C that I copied and pasted below! I hope that enough of us can join together to file a class action law suit to stop this deceptive company.

TERMS & CONDITIONS: Acceptance of Terms and Conditions of Purchase and Use Medicus (" Medicus, " "we, " "our" or "us"), owns and operates the Medicus websites ("Site"). The terms and conditions ("Terms") that appear below constitute a contract between you and us and govern the use of this Site and transactions between you and us. By using the Site, you acknowledge having read and understood these Terms. If you do not wish to be bound by these Terms, do not use the Site and do not order products through the Site.
We may occasionally change these Terms. Please refer to the Site for changes to them.
Indemnification: Upon request of us, you agree to defend, indemnify and hold harmless us and our affiliates, and their employees, contractors, agents, representatives, officers and directors from all liabilities, claims and expenses, including without limitation reasonable attorney's fees, from your use or misuse of the Site. We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification, in which event you will cooperate with us in asserting any available defense.

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Pete01
Falls Church, US
Mar 05, 2013 11:32 am EST

Yes this is a total scam. I did the same thing above and when calling them they give some bull about it already shipped on March 3rd. (Sunday) I said nothing ships on a Sunday. Response. Well it was processed. I called twice. The first woman told me she would discount $10, and I said no, she put me on hold and came back with ok. how about $20? I said no I want a full refund. Well she said that I have to return it with Return authorization # to Medicus 405 Westfairmont Dr. Tempe AZ 85282. The second call the woman said to just refuse the package and they would refund. Bunch of Bull. I have to pay the shipping etc for nothing but a GD headache.

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detap
Allen Park, US
May 23, 2012 5:50 am EDT

Plain and simple, Medicus is a scam.

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12:00 am EDT
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Medicus Golf Deceptive business practices!

Medicus Golf - www.medicus.com

I have never bought a Medicus product and had not heard of the PowerMeter until I saw an ad during a tournament. The ad contained a link, which took me to a Medicus page offering the PowerMeter for only $19.95 with free shipping, risk-free for 60 days. Naturally I assumed the cost of the device was $19.95 with a 60-day money back guarantee.

Not the case, however: my credit card was quickly charged for $99.74!

I contacted customer service and the rep said there was info at the bottom of the page I had visited explaining the full price. I went back to the page, and there was NO such explanation. When I sent the item back I requested a rebate on the cost of shipping it back, but to no avail.

I think Medicus uses sneaky ways to market their overpriced products and I advise caution.

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Dontlikebeingconned
Fort Smith, US
May 14, 2013 5:55 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I placed an order for a couple of inexpensive DVD's on putting and chipping. Then UPS showed up with a VisionTrack#1, an Arm Master, a Coil Master, and Impact Bag, a 5 DVD Collection from PureStrike along with the DVD's I ordered. I did not get an invoice or confirmation and there was no packing slip. I called to complain and they said they had evidence that I had hit the buttons ordering these things but if I wanted to return them (at my expense) they gave me an RA # and an address. They said they would email an invoice so I could tell what each item cost.
I think some crooked marketing outfit has hijacked the Medicus Brand. The people endorsing Medicus should bail out or insist on honest practices.

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wally2929
, US
Dec 04, 2012 12:45 pm EST

I ordered the medicus driver and a couple of months latter I had two charges of 9.95 on my statement. When I called I was told these were for online sub. which I knew nothing about. I got it cancelled but ended up paying the 1st month and getting a refund for the 2nd. A total scam!

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John Kah
, US
Jul 19, 2012 7:43 am EDT

I ordered the Medicus putter. no problem with charges for that. but then they started hitting my credit card for $9.95 each month for the JBEI medicus video and MD Tour Partner reward. I have called repeatedly, got $9.95 refunded, but said for the other two monthly charges they had to submit a "request to their accounting department". Surprise - when I called back a couple weeks later, the accounting dept. had denied the request. They did cancel future charges, but there is absolutely nothing on their web site about other charges for videos or tour partner stuff. a totally deceptive practice.

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ogreymaher
Somers, US
Mar 13, 2012 10:24 am EDT

I too ordered a video for $5.95 with free shipping. Lo and behold I found that they were then billing me $9.95 per month thereafter for an "on line" video instruction I did not want and did not order and had no instruction on how to access this video. After several phone calls I have been told this has been canceled but they would only refund 5 of nine payments, period. I requested that management call me since the agent claims no one is available. He said effectively that they might call but he could not assure me of a return phone call. Claimed they "may" call in next 5-10 business days. Still waiting. Does anyone know their corporate phone and address?

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donsay
, US
Jan 09, 2012 5:32 am EST
Verified customer This comment was posted by a verified customer. Learn more

I recently(October) received an email ad from Medicus selling golf instructional DVDs. The ad contained a link, which took me to a Medicus page offering the DVD for only $5.95 with free shipping. Naturally I assumed the cost of the device was $5.95.
My credit card was quickly charged for $8.94; which was higher than I though but not much so I didnt mind it too much. But the following month, my credit was charged again for a total of $49.90; so I called them to complain and not to send me anything else and stop everything. They assured me that it will not happend again. But then more charges appeared again in December for $49.90. I called them again and this time they had more excuses and said that I had enrolled in a monthly online instructional course. I told them I did no such thing but they insisted that I signed up. I again told them to stop everything but then they said it was manditory yearly online subsciption and they were going to charge me $49.90 for the next year.

I have sent back everything to Medicus but they are still charging my credit card.

This company should be SHUT DOWN for their deceptive practices

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SteveMGreen
Canberra Metro Area, AU
Oct 12, 2011 9:59 pm EDT

I purchased an "Aqua Chef". Since they shipped to Australia I assumed it would have an international power supply. Wrong - it only runs off 110v 60Hz AC. I inquired about a power converter so I could run it from our 240v 50Hz AC supply but that was going to cost nearly $400 due to the 1500W of power the device uses! So I am now faced with returning it and hopefully getting a refund. Wish me luck.

BTW - I did not even know I was dealing with Medicus until they gave me their return address "170 Eucalyptus Avenue Vista California 92084"

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BG 1800
Yakima, US
Sep 07, 2011 7:39 pm EDT

I too, ordered the power meter after reading the ad for only $9.95. I thought that would be worth it even if it didn't work very well. then my credit card bill came with a total of $89 or more. I returned the product for a refund, but now I am getting a bill from Golf Essentials for $9.95. They say I signed up their for program on Medicus Golf website. I rarely get fired up over small issues, but this is going to turn into a life long pursuit. I am going to write to every golf magazine or website that offers Medicus products and voice my complaints.

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Harold Jackson
Springfield, US
Aug 26, 2011 10:14 pm EDT

Whatever you do, do not give this company your credit card information. This company is a rip-off. I had the same experience as the other complaints. California's Better Business Bureau should close this company down.

Harold Jackson 8/26/2011

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Gatgal
Thousand Oaks, US
Aug 04, 2010 9:38 am EDT

This company is a scam! I ordered 1 dvd set that was supposed to be $120.00. Not only did I pay the $120.00 but they have been charging my credit card $21.80 additional for the last four months. They said they sent me an extra dvd and that had 5 monthly installments of $21.80 I did not authorize additional charges to my credit card nor did I ask for anything extra. I called them today to dispute this and told them I want a full refund for the unauthorized charges and the guy told me "no" it was outside of the 60 day window. Really? Oh you mean the 60 day window I knew nothing about ? Next call is to my credit card company After that the BBB then the attorney general. I also just called the AJA who's logo is posted on the Medicus website. AJA says they have no affiliation with Medicus other than Medicus paid for a few qualifiers that AJA hosted. I left a message with an AJA employee to call me back

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Dwight Kehoe
,
Sep 26, 2008 9:42 pm EDT

I too am in the process of being screwed by Medicus.
Here is what happened to me.
Even after I sent a letter of complaint to Pay Pal, Medicus still managed to get another $69.00 out of my account.

Here is a complete rundown of my problems with Medicus.
After having seen a commercial on the Golf Channel for instruction on a new golf swing I visited the web site. Nowhere on the few pages describing the system was it indicated that the total price for the DVD set would be $100.
After deciding to buy the dvds for the indicated $19.99 I gave Medicus, the sponsors of the web site, my Pay Pal credit/debit card info.
Once all the info was input, I was brought to a page where it was more clear that the $19.99 was only the first of 4 such payments. I thought that $100 was more than I wanted to pay for an untried system so I looked for a place to cancel the order. There was none. There also were no "accept" buttons of anything that would give the buyer the chance to finalize the purchase. So I backed out of the page and thought that that would end the purchase.
Understand that I did not receive any email of any kind indicating the purchase had gone through or with purchase order number information.
About a week later, after having attempted the new golf swing from information I saw on the web, I decided that the $100 would be acceptable for me, so I went back on the web site to buy the DVDs. On one page, as I was going through the process, I saw a promotion they had that said they would include certain swing aids for $1 each with the purchase of the DVD set. I clicked on the three boxes, thinking that was a pretty good deal, not really knowing what I was getting, but I figured for $3, what the heck.
To my surprise, when I got to what turned out to be the last page, I noticed a tiny little asterisk next to the $1 I agreed to pay. This asterisk was not on the offer page. Scrolling down, quite a way, to the bottom of the page, I saw the asterisk description. Each item was valued at $100 and that Medicus would bill me $19.99 a month, for each of them, for each of them. Wanting to cancel this ripoff I was unable to find a cancel button a total amount button, ... nothing So as I did before, I backed out, thinking, as I did before, that would cancel the order.
So now, only wanting the DVD set, I started over again and went though the information process and this time ignored the $1 offers. I finished the process and thought I had finally purchased just the dvds.
I checked my email and found that there were two orders processed, 196xxx and 196xxx. I tried to send them an email back, using the sender's email address and my email came back undeliverable. So back to the web site I went, found a number and called. When I got the person on the line he said he saw the double order and canceled it. I said great, now cancel the other one too. I said I did not like the way they were doing business and that I wanted to cancel both the orders, 196xxx and 196xxx. He said ok but that he did not have the full information on the purchase yet and that I would have to call back in 24 hours. So the following day I called back, talked to someone else, but had them cancel the order. I was assured the order was canceled.
That afternoon, to my great surprise, I got in the mail, the DVD set. It urns out that this was the DVD order that I thought I had backed out of the week earlier. Although I was surprised, not having ever been sent an email confirming that order or that it was on the way, I decided to keep it and pay the $100.
During the next several days the activity on my Pay Pal account became confusing and I realized that I was still being billed for items not related to the DVD set. I again called and was assured that the other two purchase orders had been canceled. The gentleman told me he would credit my account. (which was never done)
About a week later I got another package in the mail, with the swing aides, from the order I had canceled. I still, have not opened that package. I called Medicus and told them I got the package from the order I had canceled and never wanted in the first place. He gave me a return authorization number for UPS. So I labeled the package and planned to drop it off at UPS the following Monday. But sometime during the day on Monday Medicus took yet another $19.99 from Pay Pal account. So I delayed dropping off the package and called Medicus again, this time I spoke to a women who said that no credits will be given and that Medicus will not stop taking money from my Pay Pal account until they get the package back. She confirmed the UPS return authorization number, that had been given to me a few days earlier.
I headed out to UPS with the number and, to my surprise, the number was not 'prepaid' and that I would have to shell out the shipping costs. So back home I came with the package.
They still have not sent me pre-paid UPS box (I'm not paying to sent that stuff back).
I attemoted to put a hold on my Pay Pal account but not before the creeps got another $69.00 from me.

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