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Mediamarkt Arena / returning TV set

1 Amsterdam, Netherlands
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I've purchased a TV set at Mediamarkt Arena (at the store). I couldn't connect it to my wifi network at home and brought it back to the store the next day in original condition. At the store they declined to give me my money back 100%. I received only 90% of cash because I opened the box. Employee was telling me that now they can't sell it as a new product anymore. I know that at other shops you returning similar goods without problem in the Netherlands and get your money back. I don't consider this as fair treatment and want my money back.

Mediamarkt Arena
Mediamarkt Arena

Er
Aug 12, 2015

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