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1.0 4 Reviews

Mediaeel.com Complaints Summary

0 Resolved
4 Unresolved
Our verdict: Engaging with Mediaeel.com at a 0% resolution rate requires careful navigation. Deep-dive into detailed customer experiences to uncover systemic issues. Critically assess their service descriptions against actual user feedback. When interacting, document every detail, as comprehensive records are vital in such scenarios. Exploring alternatives and understanding your consumer rights are crucial steps. If necessary, be prepared to seek external advice or intervention. In challenging service landscapes, informed decision-making and proactive steps are essential for protecting your interests.
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Mediaeel.com reviews & complaints 4

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Newest Mediaeel.com reviews & complaints

ComplaintsBoard
J
12:37 pm EST

Mediaeel.com Unauthorized withdrawal from my credit card

On 9 December 2015 Mediaeel debited my account with £33.19 + 912 foreign exchange fee - from Cyprus - and ££35.08 on 8 January this year. I have not signed up to this company, and have never in my life downloaded any films, sport or music, so I know this is fraud. Tesco Bank has stopped any further payments, but I would like my money back. Although I am not a member of Mediaeel, I thought I'd better cancel membership on their website, but this was not possible - leaving only the option of phoning them on a premium rate line, which I refuse to do. What is my next step?

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B
4:06 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Mediaeel.com Live streaming

i signed up to watch a football game but after i gave them my information i was directed to a movie site and there were NO football games to watch, then they stole £33 for a service that i did not ask for or receive, i will be reporting this to action fraud the police and trade descriptions dept . Barry [protected]@live.co.uk. Account Information: User ID: 9621334 First Name: barry Last Name: marlborough Username: [protected]@live.co.uk IP During Registration: 31.53.209.87 Billing Information: Purchase date: [protected]:22:46 Card : 4659xxxxxxxxxxxxxxx Expiration Date: 052018 Zip Code: pe378ba Country: GB Order total:$0

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THE bugsymagpie
, GB
Jan 26, 2016 3:47 pm EST

Mediaeel are thieves and weeesles hiding behind the internet, no recourse, no refund nothing but theft .
Karma (Sanskrit: कर्म; IPA: [ˈkərmə] ( listen); Pali: kamma) means action, work or deed; it also refers to the spiritual principle of cause and effect where intent and actions of an individual (cause) influence the future of that individual

KARMA has a way of coming around and biting your ###, in your case i hope it gives you something terminal and slow and painful, i pray for that moment and live in anticipation .

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Carolyn Touchton
, US
Jan 26, 2016 11:04 am EST

On December 26, 2015, there was a charge to my bank account for $49.95 + $1.03 from Media Eel. It was right at Christmas time, and my whole family was in town. I figured one of my grown kids streamed a movie, but Wow! That was expensive! Then I noticed on Jan 21, there was another charge of $49.95 and another for $1.99. I called Media eel and talked to the same lady twice in a week. I believe she is a "one-man" operation out of the country. She said that there was a trial on Dec. 21 that could be canceled within 5 days, and that no money would be refunded to me. She stated that the first charge of $1.03 was to check to see if my card was real- but that amount never fell off! She disclaims the $1.99 in January completely, though it is clearly charged by Media eel. She canceled my "subscription" but will not tell me what movies we streamed or who signed up. I have asked each of my kids, and they all said they didn't stream anything from a new source that made them give a card #. Plus, since we have Netflix, Amazon Prime Video on Demand, Hulu, and Acorn.tv, there is no reason to pay anyone else for streaming.
I believe she got my debit # and gets other debit numbers illegally, and then made up a fake movie streaming business to make a lot of money fast, before people noticed the charge, after it was too late. Doing this the day after Christmas was criminal genius! I am going to file a report with the BBB and my bank. If anyone else knows who I can complain to, let me know, because I am out over $100, and this woman has my debit card #.

ComplaintsBoard
T
9:45 pm EDT

Mediaeel.com Unauthorised debits of bank account

I recently attempted to stream live sport, and landed on an unfamiliar website called Mediaeel.com, it promised no charge streaming and free access to the site provided I inserted my bank details (on a no cost basis). I inserted the details, and ended up not being able to use the website as it does not provide live sport broadcasts. I noticed an amount of ZAR14.06 (ZAR=South African Rands) was debited from my account shortly thereafter, and assumed this was an admin charge. A week later, I noticed a larger amount of ZAR692 had been debited from my account by Mediaeel. While I am aware that I should never have inserted my bank details, these debits are completely unauthorised and effectively theft on account of fraud by "Mediaeel.com"

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Is Mediaeel.com legit?

Our verdict: Through its investigations, Complaints Board highlights Mediaeel.com with moderate legitimacy concerns, advising potential users to proceed with caution. The advice underscores the importance of meticulous review of Mediaeel.com's practices before engagement.

Mediaeel.com earns 31% level of Trustworthiness

Moderate Trust Alert: Complaints board rates Mediaeel.com at 31%. Read reviews and beware of negative issues before engaging.

There was some difficulty in evaluating or examining the information or data present on the mediaeel.com, an be seen as a negative sign of its legitimacy. This could indicate that the site is hiding information. Consider the potential risks involved in engaging with a website if you're unable to analyze its content.

Exercise caution when using mediaeel.com as it may have lower quality content or a poor user experience, leading to fewer visitors and lower traffic.

SSL check indicates that the certificate is not valid, it means that the connection between the server and browser is not secure. We strongly advise against visiting this site or providing any personal or financial information. If you have already done so, we recommend taking immediate action to protect your information.

Mediaeel.com protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.

We conducted a search on social media and found several negative reviews related to Mediaeel.com. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.

However ComplaintsBoard has detected that:

  • Mediaeel.com has registered the domain name for mediaeel.com for more than one year, which may indicate stability and longevity.
  • Mediaeel.com you are considering visiting, which is associated with Mediaeel.com, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
ComplaintsBoard
R
3:03 pm EDT

Mediaeel.com They took fake sums from my account, but I couldn't prove it

Be careful with the website www.mediaeel.com. I subscribed for their trial and the company charged me for $57.99, but they took other sums from me as well. They were small and I haven’t noticed them before. But when I found it, I immediately contacted the support team. But the rep told me that it was impossible and tried to cover their crimes. I have no proof of their involvement in these fake charges. Does anyone have the same problems?

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Sigrid Schmidt
, US
Jun 09, 2016 7:16 am EDT

Same story here.. can anyone please link me the suport site.. i can't find it. So i can give them a call and let my account delete

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Coache Nelson
, US
Jan 16, 2016 2:32 am EST

I never signed up but somehow they got my information. Been charged since October. Same story refused to rfund but only cancle. I am pursuing every avenue possible to file complaints and criminal charges for theft fraud and identity theft. DO NOT SUBSCRIBE OR GIVE THIS SITE ANY INFORMATION IT IS A RIP-OFF

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cbdcook
, US
Oct 23, 2015 9:35 am EDT

Yes I just noticed it on my statement and called them, all they could do for me was cancel my account. So I did and now What? Am I just out that money 49.95 at least I think from May

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Carolinemaria
, AT
Oct 21, 2015 7:25 am EDT

I made the same mistake :( does anyone know what we can do to get our money back?

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Xepheus Shazar
, US
Sep 29, 2015 11:32 pm EDT

I joined as a free trial this site and ironically would have paid for the downloads to the series I was seeking to locate. Instead they charged me almost $82.00 for nothing. My credit card company is now trying to take action, but given the other information I have now seen about this company, I highly doubt their success. Ultimately the only way I can stop them from repeating this exercise is to have my Visa blocked and an new card issued.
To anyone tempted to use this site -DON'T. I rarely give out my credit card on free introductions, but I made an exception as I was prepared to pay for the downloads I wanted. Lesson learnt - never again!

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hutcho
, AU
Sep 16, 2015 11:01 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

A little while ago I signed onto Mediaeel to watch a 'Free' movie called Imitation General. They had me fill in a form with my account details for a sign on payment of $1.67. I did this in good faith and gave then my LOAD&GO Visa card no. I never got to watch the movie because of all the crap they wanted me to endure before I could watch it. And now I find that they have ripped off $75 from that said account without authorisation. How do I get my money back?

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Reviewer83767
,
Sep 04, 2015 4:22 am EDT

Uz took money from my account for what.i want it back

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