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Mediacom Phone Service / Mediacom is the worst company in history!

1 Yates City, IL, United States Review updated:
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I signed up for Mediacom phone service to go along with my internet and cable service. Mediacom was here on 1/24/08 and "hooked" me up. I can make outgoing calls, but am unable to get incoming calls. I run a small business and have lost nearly $8,000 since last Thursday. Mediacom says they are "working" on it since then. I finally spoke to a supervisor today and he said that he would be in touch with me via my cellphone by 4:30 om today. They have no idea what the problem is much less how to correct it. I will be re signing with y old phone company tomorrow at 8:00am. Mediacom is the worst company in history as far as customer satisfaction and customer service.

Va
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Comments

  • Re
      3rd of Feb, 2008
    0 Votes

    I had the most horrible experinece with Mediacon, I swicht my phone sevice provider for meadicom and I really regrest it. I am working at home with Customer I received inbond call, anyway I dont have service for 3 days, Mediacom lie to me and blame the another Company for this situation. I called at the Supervisor of the another company to ensure who was responsible, and I had hom in the line from my cellphoe, after 7 times or more times to lie to me, they dont realize that I was recording the conversation and also I have the Supervisor from the another company in the line, wich clarify that his company wanst responsable for that. Mediacom tecnical support Service dont have a word to said.
    Horrible bad customer service, rude, disrepecful, and liers. I am going to take legal action, enough is enough they can play with people life, I am single mother I canlose my job because of Mediacom and also I lose 3 days of work. Never take that service.

  • Bu
      13th of Dec, 2008
    0 Votes

    umm did you sign up for mediacom business because they pay you back for the amount of money you would have lost without your service plus they offer a 24 hour tech service which says a tech has to be at your business in 24 hours, i have a business with them and theyve been great

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