MCloud Enterprises / Item not received
I ordered accessories for my phone from this company on July 9, 2015, and I received the package on July 13, 2015 but it lacked one of the accessories. I specifically ordered 1 TPU case, 1 tempered glass screen protector and 1 lens protector for my ASUS Zefone2. What was delivered to me only had the TPU case and tempered glass on it, no lens protector. I immediately informed Mr. Marck Cepeda of MCloud Enterprises in San Jose del Monte, Bulacan about the situation and said that he'll send me the lacking item once he got stocks available because according to him he ran out of stocks already. More than a week passed and he still hasn't sent me anything, so I sent a text to him using my other number pretending to be another customer. I specifically asked if the lens protector is available and he said yes. Upon informing him who it really was, he had no reply at all.