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McHelper review: They won't help you to solve computer problems 5

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Author of the review
8:22 am EDT
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I was contacted by the agent from McHelper. They told me that my computer was hacked and they offered to provide services, clearance. I agreed and paid them for the services. But after that the agent told me to switch off my computer and wait for couple of hours. So they fooled and I can’t reach them now, because they gave me fake email address and no phone number. They are scammers and liars, so be careful and don’t pay them. Share this info.

5 comments
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Jacqueline Hill
, US
Nov 29, 2015 9:48 pm EST

I have a gentleman called Jason claiming to be from Mac Helper I paid £124.00 on my credit card .they started calling two weeks ago claiming i had a 100 s of hacks on the computer .They have asked me to open the computer and leave it on while they work on it and then leave it off after they have finished .At one stage they got me to fill in a claim form which i put my bank details and have had my bank account hacked to the sum of £800.00 not amused. I would like to know is there are any chances of getting my money of £124, 00 back and how do i stop this person again because when i don't answer it keeps on ringing non stop and i am very fed up .And can anyone tell me who team viewer 10 are that have appeared on my desktop and how do i get rid of them please feeling very stupid ..i am meant to be recovering from a op could do without all the worry .Jacqueline .

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Daniel Crosland
Tamworth, AU
Jun 07, 2015 2:13 am EDT

I had troubles with my hotmail account so I went to Google and searched for hotmail support and mchelper was the fristed site to come up so I rang th m they asked me for my name date off brith my email address and credit card details which I gave them then they told me to go there site and purches a plan which costed us $59.99 and they charged me aus $78.76 and they said they recvied the payment but it is pending in my account still if I knew at they were scammers I would not have payed them what should I do

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HedgeGuy
Boca Raton, US
Apr 18, 2015 5:30 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I had an outlook problem at a NY Hotel on April 14th 2015. Googled for help and called the so called Microsoft help desk. It was MC Helper. I assumed they were connected to Microsoft. They cleaned up my computer only after I paid them &199.99. It worked fine.
A few days later on April 18 they called to tell me they had received a notice from software they had implanted on my computer that I was still under attack. I gave them access and they said they scanned the computer and cleaned up the mess. However, since my Microsoft security certificate was not operating they would give me a refund of $150. I said GREAT, but they need my bank account info to give me the credit t. I said no way. Give me the credit on my credit card. Something stunk and I hung up. They called back and said they would credit my account only if I confirmed the info online. I said just credit the credit account. They kept fishing for more information to give me the $150 credit. Something is just not right.

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MiraMira
San Gabriel, US
Dec 01, 2014 2:32 pm EST

McHelper is a scam. I called their toll free number for help while trying to regain access to my hotmail account. they took control of my PC remotely and did bunch of maneuvering. as far as the hotmail went, they simply opened a new account, using a new user name which was just my old user name with a few alphabets added at the end. It was not the regain access service i had agreed to pay for! i grew very suspicious about what they did on my PC & took it to Best Buy to be examined. Best Buy associates found more than fifty viruses on my hard drive. & i had just a brand new hard drive installed. it was clean. the viruses did not come from my own internet usage. I had to have my hard drive scrubbed. This has been my experience with McHelper. Be aware...

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Jack56564
hjibhkjbkj, US
Sep 23, 2014 10:28 am EDT

Yes They Are...I Have Been Scamed Aswell...bewr guyzz

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