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McGrath Acura
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McGrath Acura
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www.mcgrathacura.com
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1.0 2 Reviews

McGrath Acura Complaints Summary

0 Resolved
2 Unresolved
Our verdict: Engaging with McGrath Acura at a 0% resolution rate requires careful navigation. Deep-dive into detailed customer experiences to uncover systemic issues. Critically assess their service descriptions against actual user feedback. When interacting, document every detail, as comprehensive records are vital in such scenarios. Exploring alternatives and understanding your consumer rights are crucial steps. If necessary, be prepared to seek external advice or intervention. In challenging service landscapes, informed decision-making and proactive steps are essential for protecting your interests.
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McGrath Acura reviews & complaints 2

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ComplaintsBoard
C
8:13 pm EDT

McGrath Acura was advised to inspect the vehicle a 2003 acura mdx

When I came to Mcgrath acura dealer at 9105 waukegan road Mr. Leo P advise me to have the vehicle inspected when they finished to vehicle to was starting up slow and when i was charge for a power steering flus it did nothing i also suspected they my was subostage because i found a cable was ripped off and it happen a mcgrath acura in morton grove illinois
Today May 06, 2021, time: 12:28, while driving to Mcgrath Acura in Morton Grove, IL. the service engine light came on, I found out from McGrath Acura dealer that they suspect that the vehicle VIN: 2HNYD18713H547867 -2003 ACURA MDX TOURING have been tampered with they said that the previous dealer flipped the miles back possible change the vin: number as well, so far McGrath Acura is charging me additional $2, 700.00 also may need a oil pump which will cost me an additional $400.00. Etc. MCGRATH ACURA charge me $2, 935.29 on May 8, 2021. And March 26, 2021 charged me $126.00. transmission fluid washer drain. On April 7, 2021 Mcgrath acura charged me $188.67 for power steering fluid flush.
When I ran my personal obd2 reader it did not pick up any codes, because 5star disable it, when mcgrath acura tested it. The day after I left Mcgrath acura dealer in MORTON GROVE the vehicle stop starting up the fuel pump, alternator, serpentine belt, power steering pump, rack & pinion steering stop, battery all need replaced including the rear flooring undercarriage, unibody, crossmember subframe

Desired outcome: reimburse me on for un-needed services that did not fix anything

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ComplaintsBoard
N
12:47 pm EDT

McGrath Acura Service

I am really disappointed with their CHEAP tricks in selling their useless products to customers. They are really good at taking advantage of the customer's ignorance in running credit checks.

I checked with the dealer twice if running credit check would affect my credit score. He bluntly said no and submitted 8 hard checks to all their associated banks and that dropped my credit score by 40 points. They dont give a damn about it. Unbelievable they are! Finally they forced me to buy the car as they already ran credit checks and cant run again anytime soon. The worst and cheap tricks they play.

I would suggest customers to go to this showroom either with their attorney or DONT GO AT ALL!

They are really good at doing cheap tricks.

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Is McGrath Acura legit?

Our verdict: Complaints Board's thorough examination reveals McGrath Acura as a legitimate entity with notable strengths. Despite a 0% resolution rate on customer complaints, which invites a closer look, McGrath Acura stands out for its commitment to quality and security. Clients considering McGrath Acura should delve into its customer service record to gauge compatibility with their expectations.

McGrath Acura earns 91% level of Trustworthiness

Perfect Trust Endorsement: McGrath Acura achives 91% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

McGrath Acura has claimed the domain name for mcgrathacura.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.

Mcgrathacura.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

However ComplaintsBoard has detected that:

  • McGrath Acura protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • The website belonging to McGrath Acura has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
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