McDonald's
reviews and complaints

Stopped in to get dinner and got home and saw rotten lettuce on my sandwich and a tomato that was degraded and nasty. The other McDonald's on Transit in Sioux City has been seen serving food that has dropped on the floor and I have gotten sick three out of three times eating there so I stopped going there . This sandwich was from the one on Singing Hills in Sioux City, Iowa. Pathetic really considering you all could own the market at that time of the morning but people don't want to cause the service and food is bad.

I recently went to the McDonald's on santa Barbara and sunshine in Naples fl. I ordered a kids meal, McChicken and md fries. For starters they had none of the condiments I needed for my meal. When I returned home to eat I noticed very dark old gross lettuce in my sandwich and my fries were very old. I am just tired of getting old products from this location..lack of food safety and business running. I am sending my lawyer the photos of my food and the city.

Went to the drive thru line at about 8:40-8:50pm. Ordered 20 piece nuggets. Did not receive a receipt on the 1st window after paying. Proceed to the 2nd window pick up line and received my kids order of 20 piece nuggets. No one in drive thru line so went pretty quick. Driving home eating nuggets and every piece was stale and hard. They probably sat and was refried. It was horrible my kids and I could NOT eat them. Attempted to call back at 9:30pm to speak to manager and called [protected] and no answer. Just kept ringing off the hook. How is no one answering the phone when we left the place it wasn't even busy. This was at the Hawaii Kai location at 377 Keahole Street Honolulu, HI 96825.

I am requesting a gift card of $25 and replacement to compensate all the trouble we experience. Please do not serve nuggets that have been sitting out. It's a health hazard especially since this is all my kids usually order. Please have better standards.

Incident numbers: [protected] Miranda And [protected] Sandra.
Received an email from Felipe Bonito Gen Man of Dinky Town. But no follow up or reply of
what has been done!

Dear Sandra,
I would like to know the response the Manager / staff at Dinky Town Maccas
gave you.
What disciplinary action has been taken?
Is the car park still being taped off so that customers have no where to park.

I received an email from Felipe, offering a free meal! What a joke!

Please read previous emails regarding this restaurant.

I WOULD LIKE TO BE ADVISED THAT SERIOUS DISCIPINARY action has been taken
against the Manager and her staff!

Please email me if you want the previous emails re sent to SOMEONE in AUTHORITY.
Regards
Wendy Stead [protected]@ihug.com.au Australia ( recently in USA on holidays)

I got two 10 pieces chicken nuggets and when I got home I found a sewing needle in one of the boxes.i have a picture of it in the box, It didn't stick me I just noticed it when I went to grab another one. It was probably an accident but I just want to let you guys know to check things because that could of hurt me bad

I don't know if you need my email or anything but my email is
[protected]@gmail.com

hi so i notice that u people offer my little pony for "girls" and bumble bee movie for "guys". Can u please do the world a favor and only offer one choice off happy meal toy? I used to work at Mcdonalds and we had one choice of happy meal toy for while, then we went right back to two different happy meal toys. What was really frustrating was that the customers kept asking "I want a happy meal for girl" or "i want a happy meal for boy" and i was like "barbie or hot wheel?" and they were like "FOR GIRL"! That doesn't tell me anything. Girls can like hot wheels, guys can like barbies, you know your kid better than I do, so please don't choose their toy based on what their bodies look like. I am glad I no longer work there, because I've had enough of this sexist nonsense. Seriously though, its 2018 and we should be WAY over sorting toys based on gender stereotypes. Also when I go to Mcdonalds today I noticed that they went back to having "girl" and "boy" happy meal toys. Also, these RIDICULOUS stereotypes contribute to LGBTQ feeling like [censored]. NOT a smart marketing ploy for a company who boasts rainbow fries.

September 20, 2018 I went into the drive through of mcdonald pacfic 1415 pacific ave Stockton.Ca 95207, where I received 2 double quarter pounders and one regular one with bleeding meat. I tried to return my food around September 21, 2018 1:57 Am, but the manager on duty told me to contact the General manager, and her hours were 8 am to 5 pm because I did not have my receipt. I told the lady I had the proof of purchase on my apple pay and the sticker on my quarter pounder of the time I went into the drive through, but she still said no. I honestly just wanted a gift card for my purchase because I was truly disgusted and disappointed when I saw my food was still red. I believe it was a truly an inconvenience however I did not think of saving my receipt to return my meal because I did not think I had to complain. I tried to complain the next day, but I did not have time because of my work schedule. Thank you, Rissa Pandong

Why is it every time I go to any McDonald's it seems in this country the ice cream machine is always "down". This really ruffles my feathers and gets me heated up. Sometimes I just want ice cream and can't get it. Please please please resolve this issue and help America become ice creamy again. Thank you! I am begging you as a stockholder to fix it! Thank you very much!

After visiting a Tallahassee FL location on magnolia St. I am very unhappy with the fact that when we placed an order for a large chocolate chip frappe and then get handed what seems like a half filled almost $4.00 drink and asked for one that was made correctly or given our money back to go to another location. Basically get told no and that it was made correctly. Then not even be given a straw. If I was driving that frappe would have been walked back inside and that staff member would have gotten a not so nice complaint in person.

The service I just received at store #5672 at address 3183 Frontage Rd, Oakwood, GA 30504 was the worse ever and I will NEVER go back to that store again. First my family and I were attended by a person named David who was not fully focused on obtaining our order. He did not speak up and was hard to understand because he mumbled. Once he got our entire order, he was having some issues on the POS and called the manager Violeta to assisted with fixing the issue. My wife asked Violeta to confirm the number amount of drinks on the order. She began reading off the order, which was not what my wife asked. Once we were able to confirm the number of drinks, we paid. Once we received the order I noticed that the original item I ordered was not on the tray. When I looked at the receipt from the gentleman bringing me the food, those items were not there. I asked him to get the manager, Violeta, and told her that y original items were not there. She said that she had read the order to me. She did not offer to fix the issue at all. I dont know who modified my order, but the food portion was correct when I placed the order. David was having issues with closing out the order. She offered not type of assistance, just excuses. I will never enter that McDonalds again. I will not even go through the drive thru neither. If and when my family or I want McDonalds I will drive all the way into Gainesville. I will also be informing all of our friends who go to this McDonalds and letting them know about this experience. Use this customer loss to train your employees that they are in a customer serving environment, and that people can choose to spend their money elsewhere to eat

I went to Mcdonalds in Mebane NC. I was in drive thru. I ordered 2 sausage biscuits. When I got to the pay window, I was told it would be a 10 minute wait. I was instructed to pull over into the waiting area. I waited nearly 30 minutes and no food. I went into the store and asked about my food. I was told they forget about it. I was given my food after it had been sitting for awhile. This is unacceptable.

I went through the drive through and ordered a crispy buttermilk sandwich and go to work and there was an artisan sandwich instead. If i was able to leave work at this moment i would take it back, i am not eating this and would either like another sandwich or a full refund on this order. Please respond to this, i look forward to hearing from someone.

As I was enjoying my coffee like I do every morning, I was about half way down the cup when I almost swallowed a screw I'm assuming from the coffee machine, I've returned the coffee and the screw to the location of purchase, they gave me a new coffee, but I'm honestly worried about drinking it, I love McDonald's coffee but this disturbs me alot, if I were to have swallowed it I don't know what could have happened

My husband and I both work late shifts and on 9/20/18 we went to the one located in lincolnton @2530 E.main st.
..our order was completely wrong we ordered the glazed chicken tenders which we got butter milk tenders my husband whom is allergic to onions asked for no onions which there was anyways both order of fries was extremely cold like they were old basically we payed $18 for food that we didn't order and couldn't eat ..
Called the location to speak to a manager was told would have to call back in the morning extremely dissatisfied and will not be returning to this location

Let first start by saying I am a McDonald lover and always will be, but yesterday 9/19/2018 I was in Atlanta moving my daughter from Tampa. We decided to stop and grab lunch at my favorite place and to my surprise WOW! Seven people were working and we stood at the counter for 10 minutes to be greeted by a manager on her cell phone. I ordered two filet fish (my favorite sandwich for over 40 years) large fry large coke. 20-25 minutes later order comes, I get my order go to get my coke. The coke machine was so filthy dried up syrup all on the inside just nasty! I go to sit down open my sandwich ready to bite into the soft steamed bun and the fish is on a cheeseburger bun Nooooooo. I go up to the counter and asked if they had changed the bun style on the fish sandwich she says no, I say my bread is not steamed soft? she replied yes I know our steam machine is broke. Why not lead with that I would ordered something else.

This morning I purchased items from McDonalds on Cross Creek and Bruce B. Downs in Tampa, FL.

While in the drive thru the associate passed me my large coffee and failed to secure the lid on it. The coffee immediately spilled on my leg causing me to screamed and she continued to work. I let the associate know what happened as she took my empty cup.
I had to ask for ice and napkins.

I am currently in pain and on my way to the walk in clinic.

-15/9/2018
-I ordered my food from the machine (Easy order) and when I tried to pay by my credit it said payment error so I tried to pay again 3 times and finally it accepted the payment.
-then I take the no and put it on my table and after waiting for 25 mins. with out receiving my food I went to the desk to ask about the order they told me its not on the screen and they take the reset and prepare my food.

-my complain is I want to refund the duplicated payment back to my credit.

I ordered a strawberry smoothie and the employee asked me not to shout due to her having a headache. I spoke in a normal tone when placing my order and had to repeat it several times at first when she told me she couldnt hear me so I raised my tone thats when I got the statement about her headache. I pulled to the window to pick up my order and someone had made penis and testicle drawing with cool whip on top of the smoothie. I asked to speak to the manager and was asked if I was being a D!

I ordered a #3 in the drive thru at 10:30am today. When I got home about 5 mins later I opened the bag and was dissapointed with the brown soggy french fries. How they were soggy at start of lunch service baffles me but OK... Then I started to eat my ddble quarter pounder while trying to work so I really didn't notice the meat was raw until several bites in. I hope to god I don't get sick!