McDonald's reviews and complaints 2
View all 2864 complaintsMcDonald's - use of illegal aliens
You need to speak Spanish to Order! The management is hiring illegal aliens without valid Social Security Numbers. At present one employee has been deported, and is using a fake government document to work. The continued use of illegals with fake social security numbers is hurting the economy and is a financial drain on the tax dollars of the community. Furthermore management is aware and allows the continued violation of the law. When is someone going to stop this flagrant violation of the law?
One employee has admitted to being deported, and has a protective order that prohibits numerous individuals from eating at the restaurant. Will ICE or the Social Security Administration ever stop this proliferation of abusive employment practices?
The complaint has been investigated and resolved to the customer’s satisfaction.
McDonald's - heat
My husband and I went to have breakfast today, Jan. 16. We specifically went there because the other establishment we go to is usually really cold, so we chose to go to Mcdonalds instead. How Ironic! We got our food and sat down, it was so cold in the building we couldn't hardly eat. The seats are metal and they felt like sitting on a block of ice. There was an employee cleaning the playground. She said it was so cold out there that her fingers hurt.
When we got up that morning, it was 12 degrees outside. So you can only imagine how cold it was in a restaurant without heat. The manager said she has no control over the thermostat, that the temp is set at night at closing and it can't be changed. This is absolutely ridiculous. No one should have to sit and try to eat in such unbelievable environment. We couldn't eat fast enough, our food was cold before we could eat it, and we couldn't wait to get out of there. If you want customers, you need to provide comfortable temperatures for them while they dine. You need to rethink your procedure.
Ellen Gage, Pampa, Tx
p.s. the service was good, probably the best we have ever received from there. But, we won't be back because of the cold.
The complaint has been investigated and resolved to the customer’s satisfaction.
speaking as a manager at a mcdonalds it gets either really cold or really hot and i as well as the other managers that work there are told to not touch th hvac system ONLY the store owner can. so sometimes it is not our fault. also you must also think of the comfort level of the crew providing service to you. would you really like it to be nice and toasty in the lobby for you but people in the grill are sweating while making your food? something to think about
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McDonald's franchisers seek Spanish speaking Latino employees only. They use sources like "Latino Staffing.com" to find labor. White, Black or Asian need not apply. Any business that would only hire White Europeans, of course, would have their doors immediately busted down by the a swat team. But today's freckless law enforcement community turns a blind eye over this national disgrace, allowing wages to plummet and real unemployment to push over 50% in some areas like Detroit.