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McDonald's / customer services at ks#2 dec 30, 17 7.47.59pm finch and mccowan order #200

1 Toronto, Ontario, Canada

We ordered 2 combo (big mac and mcchicken sandwich) with fries and decaf coffee. for dine in. received the order but the coffee was warm. I go to the cashier and told her and said it will be few minutes. After 5 - 7 mins our coffee was delivered where we were sitting. You wont not believe it I got the same coffee cold, I go back and said that it will be few minute. I had to ask for the manager till I had to make a scene.

To my conclusion, it is call disrespect. When the order was taken, she should have check if there was decaf coffee. For haven't sake it was before 8pm.

It was the worst experience at McDonalds that day. According to the receipt it clearly says Brewed Coffee refills within 2hrs. proof of purchase required.SERIOUSLY THAT WAS WITHIN 15MINS...

R. Jamal
[protected]

Ro
Jan 1, 2018

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