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McDonald / employee attitude.

1 India

hi,


this is in reference of my worst experiance in the Mcdonald at Panipat situated in the BIG BAZAR.

today, we are 4 friends there, ordered 2 Mc-puffs and 2 mc allo tikki and they delivered the
order.

but after eathing the half of the Mc allo tikki burger, my friend told that u are eating
McChiken.......i surprised to see that it was really a chiken beetween the bread with the
packing of Mcallo tikki cover........... my head stuck with stone when i thought what i
eaten in the "NAVRATRA VART".. we both (me and my freind) stuck and looking each
other face and we rushed to the counter..
there we ask what heppend with us in the holy day of NAVRATRA's..

when we complainting the thing...the manager Mr. KARAN MAHDIRATTA comes and he
asked and argue with us with a loud noice................which also attract the peoples
restaurent..................and keeps his hands free by saying "APNE GALT ORDER DIYA HAI"
"JO APNE ORDER DIYA HAI, HAME TO VAHI AAPKO DIYA HAI"....WE ALSO WONDERED ABOUT what
he is saying...when we placed our orde, he was not there and we all are
confirmed what we ordered...........

now, he began the wrong talk in the curtain of good word like the smart people does.
and ask the gatekeeper to pull us out with the threat of the Police.......


we all are there surrpised to see that even after wrong delivery to us, he tries to
become more smart by asking the gatekeeper/ watchman to through us out....we also
stubbornded...."let the police come and now one the police through us out"

Now the seen created.....every body in the restaurent looking at us....we are
qurelling like dogs in the restaurent.....which looks like to illitreate are
querlling each other in the village without carring anything.


and the manager SAHIB instated of beeing applozied his mistake, fighting with us very badly.
the situation is now seems like dogs & cats fights with the lots of talks..... the originally
track of matter is fogetten by both, now we are fighting for our EGO.


After a long talk... we sit on the chairs and waiting for the police to come....after 10-15
mintus one of told him " when the police come to through us out".....he told "wait of a
moument"...... and he act like he is talking to soomeone for the same matter with the
help of their subordinate.....we still waiting...................


after a long time, the magager SAHIB come and Feeling sorry....we can't understand his
all of sudden "change in track"............but we are also right on our place...he sopile
our respect among the many peopls by saying "CHALLO BAHAR CHALLO" by weaving his hand and
showing us the way of the door....and "BAHADUR IN LOGO KO BAHAR NIKALO" and
"JAO KOI POLICE KO BULAO. AB VO HI INHE BAHAR NIKALEGE......." (to one of the employee)


after all the thing we leave that place...beacze we do't want to make the things which
spolie our image being localite in the city and thousand of peoples known to us...


-------------------------

the above episode is a leason for us in our life to not come again in the MCdonalds..because
they can play with us, can play with our family and ore over our feelings and emotions
of "PAVITAR - NAVRATRA day"


here, i only want that to keep ur employee inthe attitude and polite with good
service parameters.


"I NEVER EXPACT THE RESPECT WE GOT IN FRONT OF THOUSAND PEOPLES....WITH THE KASAM
THAT WE NEVER ENTERED UR MCDONALD................................................

KINDLY TAKE SOME ACTION TO RETAIN UR BUSINESS AND RESPECT AND BRAND IMAGE........





SUNIL PRUTHI
PANIPAT
CALL ME AT : [protected]
E-MAIL : sun2hill@yahoo.co.in

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