MCAP / Mortgage
Every year we send my house Insurance in from the Morgex to MCAP, this year my company did it 4 times. I phoned how many times to see if they got it. Never received a letter about it not being there. They just took $250.00 out my account. So I got my insurance to send it again which they did. So I phoned them to ask if it was there and finally they got it. They won't give me all my 250 back only half, what a rip off. Every time I phone there half the people can't speak English it a complete gong show. I am pulling my mortgage and will never deal with them again. They don't return calls unless you owe them something. Such a #### show stay away. Also they charge you $42.50 to see if you occupy your residence, even after you have talked to them how many times.