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McAfee / autorenewal of antivirus software

TX, United States Review updated:

Check your credit card statements religiously! While doing tax preparation research, I found a McAfee charge for $73.58 for auto-renewal of their anti-virus software dating back to Nov. '12. I called customer support and got them to stop the auto-renewal, but was unable to get them to budge on a refund, even though it's a computer I no longer use. I asked them to transfer the service to my Mac Book Pro, but they would only offer me a 50% discount, which I declined. I asked for the email of non-renewal to be sent while I was on the phone with them, which they did. If you call within a 60-day window of the charge, you can get the charge reversed, but I missed that window. This company is bad news, just like it's founder!

Ma
Feb 19, 2013
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Comments

  • Su
      Feb 19, 2013

    REPORT YOUR CREDIT CARD LOST --- THAT WILL BE THE END OF THEM.

    0 Votes

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