Mbf Leasing / complete unethical crooks
I too am a victim of MBF Leasing. In 2005 I signed a lease which I had thought was month to month. In October of 2008 I called to cancel my lease as my company was closing and they told me I couldn't. For lack of time and effort, I continued to pay on the account until today when I called to get the mailing address of where to send the equipment back to. I figured I would pay the remainder of the lease and send the equipment back.
When I called and waited for 38 minutes the first person I spoke with gave me the address and then yelled at me telling me I couldn't send back the equipment until June when the lease was up. I told her I just wanted it out of here and would pay the remainder of the lease, she hung up on me.
I called back and spoke with another woman, who when I was telling her this, slammed down the phone, her name was Tiffany. A supervisor then picked up the phone and said she had been listening to the conversation and didn't like where it was going. I was FURIOUS and told her that I was the customer..she didn't let me finish, she called me a "###" and hung up on me. I am not of African American descent, not that it even matters, but who is employed by a company and says these things? I was so appalled I started to shake and cry!
I called back and got Zach on the phone, I started over and didn't tell him anything. He gave me a completely different amount that I needed to submit to the company.
At this point, I don't even know what to do. I obviously do not want to pay them one more dime, I have been paying since Ocotber on equipment that is sitting in my garage. I am so furious with their customer service and fraudulant business practices. And now after reading all these posts, I am scared to death that they will call me 100's of times a day.
ugh, beware small business owner of MBF...what a horrible company and even more horrible people that work for them.
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