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MB Hot Planet, MB Digital Underground, MB Pink Entertainment, MB Ryco Pics, MB Moon Park / Unauthorized charges

United States Review updated:
5
My name is Detective Flynn and I work for the Pitt County Sheriff's Office in North Carolina. I have recently been assigned a case that is exteremly similar to most of the complaints that I have read on the internet. Here is what I know.

Everyone appears to be getting these unauthorized charges in several different names. I have found MB Hot Planet, MB Digital Underground, MB Pink Entertainment, MB Moon Park, MB Ryco Pics, and some others. All start with "MB" and provide a 1800 number to call. The 1 800 number has been different in many of the cases.

The "MB" stands for M Billing. This company claims to be a thrid party check processing center based out of Nicosia, Cyprus. I spoke with two different women at [protected]. Both women sounded American and had no hint of an accent. I was advised that the funds billed to your accounts is for subscription fees to the different Adult/ Pornographic websites. M Billing processes these payments when a subscription is ordered online.

The majority of the time the information used on each victim is very old. Some people report that their maiden name was used. A usually the address on the check is several years old. Some of the victims are deceased and the accounts are closed but the payment was processed anyway. There has been some mention of a Mary Kay security breach where the victims information has been compromised. I HAVE BEEN UNABLE TO CONFIRM THIS.

Please look at the back of the check that was paid by your bank. There should be a routing number [protected]. In every case that I have come across the routing number is the same. This routing number belongs to Central Federal Bank in Fairlawn, Ohio. [protected]) They have advised that they have hired an outside agency to investigate the account that the money is being deposited into. They have not provided me with any information on the account so that I may apply for a search warrant and continue my investigation. I have learned that the account belongs to yet another (or possibly the same company under a different name) third party check processing center. The second check processing center is based out of New York.

I only have one victim in my jurisdiction and the loss is only $39.95. In viewing the number of complaints on websites like these it appears that there are hundreds of victims. The total dollar amount must be very high. In order to really do anything about the business or individuals that are responsible for compromising your information this case will need to be handled at the federal level.

I would appreciate an email from each and every one of you that has been victimized. We will need to work together to create a comprehensive list of victims to turn over to the federal investigators. Please include your name, address, phone number, bank name, amount of loss, and wether a refund was issued by your bank or not. If a refund was issued by your bank then they are considered a victim as well. I am sure that if we can produce a dollar amount worth paying attention to the banks will get on board and the investigation will be taken seriously. Also the federal law enforcement agencies simply can not invest the time and resources into each and every case. A total dollar amount and a consolidated list of victims may persuade them to take this case.

Again, if you have been victimized by any business starting with "MB" please email me.

Detective Flynn
Computer & Financial Crimes Detective
Pitt County Sheriff's Office
Pitt County North Carolina
phone: [protected]
email: dbflynn@pittcountync.gov
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Comments

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Sh
  24th of Dec, 2008
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I too have been a victim of this fraud. I can understand everyone being hesitant about contacting you but I actually called the pitt county sherrifs office and the name & phone number you provided was on the automated answering system for the fraud division. So I do feel a little more comfortable. Here's my story:

I noticed this fraud on my bank account when I checked it online this morning. My story is the same as everyone elses. They had my routing and bank account # and were able to authorize the charge of $39.99. The phone number on the bank check is 1-866-247-7087. when I called a woman answered the phone, said I purchased porn from mb hot planet, but would issue a refund in 7-10 days since I'm disputing the charge. My next phone call was to my bank. they posted a note on the charge and told me I have to go into my branch to sign an affidavit for an unauthorized debit to my account...which I did. I also opened a new checking account but can't close my old one until all my checks clear...I feel like a sitting duck. I'm also going to file a report with my local precinct. The most important connection I have is that I was a Mary Kay consultant a few years ago. I'm assuming a disgruntled emplyee saw an illegal money making opportunity. Has Mary kay been contacted yet?
Mj
  24th of Dec, 2008
Agree Disagree 0 Votes
Oh my gosh, my son and I have also been victims. His account (that has my name on it) and my accunt. His in October for 29.95 and mine for 39.99. And . . . I am a Mary Kay consultant. There must be something to this. I will call my bank on Friday and see if I can't close my accounts.
De
  26th of Dec, 2008
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I was hit with a similar scam. The check was dated 12/17/08 and was cashed on 12/23/08. It was marked: pay to the order of "Payment Systems" HPL Subscription 1-866-247-7087 with a reference number which I was supposed to give to get information about this transaction. But, every time I called the number, it has been busy. I contacted my bank and they suggested a Lost/Stolen freeze on the account and to open a new account, which I have done. After an investigation, a credit for the amount will be applied to my account for the amount of the check ($39.95). BTW, I am also a Mary Kay Consultant.
Sd
  26th of Dec, 2008
Agree Disagree 0 Votes
I have the same story. I'm a MK consultant and made purchases last week. On 12/23 I checked my checking account and found a fraudulent charge of 39.99. I contacted my bank and told them I didn't authorize this charge and they told me to call the 866 number listed on the transaction. I called the number and at first only got a busy signal but kept calling back and finally the phone rung for a very long time and a woman answered and it sounds like one of the women in Det. Flynn's message. I'm sending a message to MK and contacting them on the phone on Monday to let them know this is happening and what security and investigative measures they are taking to look into this. I spent two hours at my bank today to only be frustrated that they basically cannot tell me how they authorize someone to access my account. Once some outstanding checks clear, I'm closing the account indefinitely. They did refund the 39.99 and sending a fraud affadavit in the mail but I want to file any and all types of reports to have the parties involved prosecuted to the fullest extent of the law. This whole ordeal has me very reluctant to share any type of personal information so I will call Det. Flynn directly and hopefully get him on the phone. According to my state, US Secret Service is responsible for investigating these matters but when I called them today they told me to contact my local authorities so it looks like I have to get ready for more back and forth.
Bg
  27th of Dec, 2008
Agree Disagree 0 Votes
Unfortunately I have a similar story to tell, I woke up the morning after Christmas and checked my bank account and found a charge of $39.99 to a company called Payment Systems (HPL Subscription) with a phone number 1-866-247-7087. It used old information, my wifes maiden name and a 5 year old address.

I called my bank and had to go in and file an affidavit claiming that I did not authorize the charge, my bank refunded me the $39.99 and they claim they will be going after the company for me, my bank was great for what it was worth, Columbia State Bank for those who care. The only problem was that it was the same checking account I have had for the past 15 years, and now I had to close it and change accounts. My bank assured that was the only way to avoid further fraud, since they had my account number and information.

What to do now? These guys are getting people all over the place, how many people during the holiday season don't notice an extra 39.99 missing out of there account, or assume it was a present bought by their husband/wife. This is the time of year to do this sort of thing.
Bl
  27th of Dec, 2008
Agree Disagree 0 Votes
Just found our charge this AM. HPL Subscription, to Payment Systems and the phone number 866-247-7087 is a bad number. Canceling our account Monday AM and hope to receive our funds back and let our bank go after them. The charge was to my wife's name, at our old address of almost 4 years ago, and she too was a Mary Kay consultant. I think we should all go after Mary Kay!
Fr
  27th of Dec, 2008
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I just found a charge for $29.99 on my checking account as well. I googled the company (RYCO PICS) and found this message board.
I was a Mary Kay consultant over 6 years ago, which explains why my maiden name and very old address appear on the check.
I called the number listed on the check 1-866-878-0935 and talked a very rude third party billing company who said she would cancel the account and refund my money. I am going to go to my bank on Monday morning and change my direct deposit.
Thanks you guys for sharing your stories. I don't feel quite as alone but man, this SUCKS!
De
  27th of Dec, 2008
Agree Disagree 0 Votes
The breach is from ProPay. They must have gotten hacked and someone has access to our bank information from ProPay. Mary Kay doesn't have my bank routing number or my account number, but ProPay does. I just logged onto ProPay and I realized that I never changed my mailing address with them, so that's why the check that was cashed had my old address on it: that's the address that ProPay had. I had contacted Mary Kay In Touch via email about this situation. Now I'll let both Mary Kay and ProPay know.
Mo
  28th of Dec, 2008
Agree Disagree 0 Votes
I can't believe I am reading this, but feel a bit of relief now that I have. I logged on to do my banking about 3 hours ago and noticed a charge for $39.99. I called the number to DU Subscription/Payment systems, spoke with a man, who told me it was for charges to an adult website. I told him I wanted to dispute the charge as it was from an address I haven't had in 4 years and he immediately agreed to post my refund to my bank. THe downer to it is I had to close my checking account I have had for almost 10 years now as that is what my bank recommended I do and all the headaches associated with that. The kicker to all of it-I was a MK consultant for about 6 months 5 years ago. I will also be contacting the Detective as I feel violated and no one else should have to go through this crap. What is Mary Kay doing about this????
Of
  29th of Dec, 2008
Agree Disagree 0 Votes
my wife and also have been a victim. we had 39.99 taken from our checking account. like everyone else my wife had our checking account set up with Mary KAY.
I spoke with Detective Flynn; because I wanted to verify that he actually existed. He does exist and is actively working on this issue.
We
  29th of Dec, 2008
Agree Disagree 0 Votes
I also fell victim to this. I was never a Mary Kay rep, but I was a Creative Memories Consultant several years ago & had a credit card through ProPay to accept credit card charges from my customers. I was charged $34.95 & when I finally got through to the number on the electronic check, they assured me they have strict instructions to credit back anyone who calls them to complain. I'm on my way to the bank now to cancel my account, sigh. What a pain. I sure hope whoever is responsible for this gets nailed.
Pa
  14th of Jan, 2009
Agree Disagree 0 Votes
i received a bogus charge on my bank statement from mb moon park and im angry. it cleared my account on 12/22/08 but was done on 11/19/08 the check number was also 6 digits and mine are four. the routing number was different on the back of the check. it was 10485258 with a bank in oklahoma. i called and was told that they would give my money back but i am going to call my bank in the morning. i am willing to do whatever i need to help you put a stop to this activity. my name is paula and i live in arizona.
De
  7th of Feb, 2009
Agree Disagree 0 Votes
I have just disputed a charge to my account at SunTrust bank for a charge of 29.99, that was done in Oct 08, I have not used this accout for several years, and the strange thing is that I only used this account for Mary Kay business about 4 years ago. It MB Ryco Pics with the pay to order of: payment systems. the number 1-866-700-0304 is no longer in service. The routing number on the back is 241272110311648. My bank is now filling a fraudulent claim for me. Very strange, that we have a ProPay connection.

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