I noticed a $29.99 check with a five digit check number was posted to my checking account. Fortunately, I'm able to see the scanned checks on-line and the customer service number was printed on the front of it. the check was electronically generated, and contained an old address from three moves ago. I'm a US Bank customer, and have had to close out that account.
I first contacted the 800# printed on the check, and the cs rep I spoke with was kind and helpful, confirmed that they were just a third party billing company and that the charges would be refunded, though I have yet to see it happen. Then I contacted my bank. The fraud specialist I spoke to said this wasn't the first incident of Hot Planet submitting fraudulent charges toward their customers' accounts. There is a hotplanet.com website which appears to be somewhat of a dummy site- the links don't work.
There has to be some common thread to determine where these future felons are obtaining their information. And if this "third party billing company" is a legit company, they should refuse to continue submitting these payments on behalf of Hot Planet. You have to wonder how much their getting away with on accounts where people just aren't checking. These are relatively small amounts of money they're taking, so it might slip by some less astute people.