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MB Financial Bank / DEPOSIT MISSING

MT PROSPECT, IL, United States Review updated:
Contact information:

I MADE A DESPOSIT ON SUNDAY...
I CHECKED A INTERNET ON MONDAY...
IT WAS SHOWING WITH PENDING(IT INCLUDED CASH)
AND I CHECK ON TUESDAY I FOUND MY DEPOSIT IS GONE. I CALL... AND THEY ... FOUND IT...AND THEY SAID IT HAPPEN A LOT. EVEN THEY THANKS TO ME FINDING PROBLEM (IF I DIDN'T CHECK... NO BODY
KNOW IT) I SHOCK "IT HAPPEN A LOT A LOT..." SO THEY DOESN'T CARE THAT MUCH.
IF SOMETHING HAPPEN TO MY ACCOUNT BECAUSE OF MISSING DESPOSIT...I HAVE TO REPORT IT AND THEY WILL FIX IT... (THEY ARE NOT WATCHING)
THEY MADE A MISTAKE AND CUSTOMER HAVE TO TAKE CARE EVERYTHING NOT THEM

MB IS WORST BANK!

En
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Comments

  • Di
      26th of Apr, 2010

    Ennis:
    I work at MB and I can tell you that we DO care. And, as LadyScot noted above, how you made a deposit -- when, where, what time, etc. -- plays a part in how your deposit is posted to your account. I asked around the bank for some clarification as to what happened and my co-workers all invite you to call us (1.888.422.6562) so that a banker can look at your account specifically to explain what occurred. I thought you'd be relieved to know, too, that all agreed that this does NOT happen "all the time." Diane

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