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Maytag / rust on the tub

1 None, Andalusia, AL, United States

Maytag Top Loader Washing Machine
Model MVWB750Y-MVWB800Y
Serial Number C1451824
Type 580-05
Purchased 2/14/2014

Problem:
Rust around the top of the Tub.
This machine is only 4 years Old.
The baked enamal Paint is coming off and the tub is rusting.
There is no way to repair this.
This is the result of poor quality steel.
The location is a utility room... It's not the location.
The washing machine this one replaced had sat there for Over 20 years with no rust.
Surely your top of the line washing machines will last longer than this.
Please review and tell me what actions Maytag is going to take
to make this right.
At least send someone to look at it...
We purchased Maytag because we thought your product was the best.
See Photos Attached
Regards,
James P Boswell
1305 First Ave Green Acres
Andalusia Alabama
Phone [protected]
Email: [protected]@gmail.com

James P Boswell

Maytag
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Maytag
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  • Updated by [email protected], Jan 04, 2019

    Problem:
    Rust around the top of the Tub.
    This machine is only 4 years Old.
    The baked enamal Paint is coming off and the tub is rusting.
    There is no way to repair this.
    This is the result of poor quality steel.
    The location is a utility room... It's not the location.
    The washing machine this one replaced had sat there for Over 20 years with no rust.
    Surely your top of the line washing machines will last longer than this.
    Please review and tell me what actions Maytag is going to take
    to make this right.
    At least send someone to look at it...
    We purchased Maytag because we thought your product was the best.
    See Photos Attached
    Regards,
    James P Boswell
    1305 First Ave Green Acres
    Andalusia Alabama
    Phone 334-504-8848
    Email: [protected]@gmail.com

  • Maytag Customer Care's Response, Jan 07, 2019

    Dear [protected]@gmail.com:
    Thank you for your review. We are sorry to hear of your Washer concerns. We would like to inquire further about your review with you. Please email us at [protected]@Maytag.com, with your name, phone number, street address, zip code, model & serial number, and date of purchase, the website that you submitted your inquiry, a brief description of the issue, along with a copy of the review. We look forward to your reply.
    Thank you.
    Maytag® Social Care

Jp
Jan 4, 2019

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