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Maytag Refrigerator / problem: model mbf2262hew

1 United States Review updated:

Sadly, we purchased a maytag refrigerator in december 2006. We are currently listening to the drumbeat of the fourth damper that has been installed in this unit. Maytag admits that a poorly engineered damper is the cause. They refuse to trade or issue a credit, claiming that a noisy (Really noisy!!) damper is not a defect. The maytag "customer service" department was absolutely useless! They have stated, in essence, that as long as the refrigerator is cooling properly, they have no liability regarding noise issues. Even though they are aware of this problem and are re-designing the damper, they continue to sell the defective model (#mbf2262hew) to unsuspecting customers. There must be some protection for those of us who bought in good faith. I strongly encourage future customers to think twice, or even three or four times before purchasing a maytag product.

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La
  22nd of Aug, 2010
Agree Disagree 0 Votes

I had a Maytag 737L Wide by Side refrigerator with ice and water - The Maytag 737L Wide by Side refrigerator with ice and water (GZ2626GEKBSU) features an exclusive zigzag design and comes in a Stainless Steel door finish with pole handles.

After about 3 years of use, there was a buzzing noise that became more and more prolonged to the point where it was *constantly* buzzing. The repairman replaced the damper unit, which is located at the top left rear corner of the refrigerator. The problem did not go away so it was replaced again. Same deal.

On the third attempt at fixing the noisy damper issue, they replaced the temperature control board as well. This truly fixed the problem. All along, it was some kind of issue with the control system, rather than the damper itself.

The fridge is super quiet again. I absolutely love it (again).

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