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Maytag / maytag washing machine

1 Dickson, TN, United States

In March 2017 I purchased a new Maytag washer. In June 2018 it has completely stopped working. Contacted Lowe's and Maytag but only certain repairs are warranted for a year. My luck as a single dad I'm now searching for another washer as this one is too costly to repair. Thanks Maytag, you did it this time...try washoing clothes by hand. I have...Also I am unable to afford new so for the moment on my limited income I am searching for some way to replace this machine. I was not satisfied through the contact I made with Lowe's or Maytag...kind of unconcerned and no effort to try to give a satisfactory solution. After all, " I'm sorry" was the response I was given by Maytag since I did not purchase an extended warranty...didn't feel I would need one since the last one survived 13 years and did it's job. I was hung up on when talking to Lowe's as the quick answer I got was the problem was not covered under warranty. Any resolve to help in this situation would be greatly appreciated as I have struggled with prostate cancer for the last six months and will be going through surgery or radiation treatments later this month.Thank you for this outlet to let someone know we as consumers are what keeps companies in business.

  • Maytag Customer Care's Response, Jul 09, 2018

    onemoretime55, thank you for your review. We would like to inquire about your review with you. Please email us at Maytag_Reviews@Maytag.com at your earliest convenience with your user name (onemoretime55), copy of the review, your name, address, a phone number, model and serial number, and date and purchase. We look forward to your reply. Thank you, Maytag® Social Care

  • Updated by onemoretime55, Jul 11, 2018

    Please contact me concerning my complaint peviously sent pertaining to my Maytag washer which is totally inoperative. My username is onemoretime55. My name is Robert D. Williams, address 652 Pond Road, Dickson TN. 37055. My phone number is615-487-6167. Purchase date was March 2017. I would appreciate your attention to this matter at this time. I will send further information later as I am having difficulty sending the copy of my complaint. If you have a previous email per this matter please see the details in it. Thank you for your concern in this matter

  • Updated by onemoretime55, Jul 12, 2018

    onemoretime55 waiting for response from Maytag_Reviews@Maytag.com

On
Jul 7, 2018

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