Maytag
reviews and complaints

I'm very disappointed in the Maytag name. Suppose to be dependable well that's a joke . My washer is 6 years old. Can't really afford to buy another one but I have to. I have put enough money trying to get it fixed. It's funny how you don't see that commercial anymore. That they don't get very many service calls. Maytag is not that great. My water bill and my electric bill are way up. I have to watch so that it doesn't continuously run. Really fed up

I purchased a Maytag washer from Sears on May 20, 2017. This week when I went to use the washer it was 'stuck' with the light flashing on spin. No matter what I did, even unplugged the washer, nothing helped...I have not been happy with the Sears store here in Rhinelander since I bought both the washer and dryer in May.

I also have a Maytag refrigerator...don't remember the purchase date...within the last 5 or so years...It leaks almost all the time. My son did 'thaw it out'
once but it's doing it again... At the point, I am very disappointed in Maytag products.

Can you help me?

I bought this dishwasher from Rock Co Appliance (who no longer exist) on 04/16/2010. I pd $587.64 and paid another appliance person to install it @ $119.11. On 11/12/2013 I pd Shumway appliance$227.58 to install a new control. On 09/7/2017 I again had Shumway Appliance called and this was for a new console @$255.31. So far this dishwasher has costs me $1189.64. The clerk at Shumway asked if I wanted to put more money into this dishwasher when I asked for a service call. Really...this dishwasher is only 7 years old. Of course I bought a Maytag...servicemen do not have enough work with Maytag ..right? I did not purchase the service agreement...no need if I go for Maytag. Wrong...you have cheapened your products so much if makes me ill. I am 82 years old and had Maytag since day one of my marriage. I had a drier that was 4o years old before it stopped working. The service people could have gotten hernias from taking my washer and this drier out of my basement. I now have both a Maytag washer and drier and I can move them around myself in my laundry room. You are listening to one unhappy camper with your products at this stage in my life. Also if I were to get new products my choice is stainless steel, black or white. Boring boring boring! Don't want any of them! So my choice is to try and hold my bisque appliances together. This dishwasher has been taken care of and looks like new. What a pity...your products continue to go down hill. I do know that Whirlpool bought you out and doubt if their products have taken a HIT also. Thanks for listening. Oh just received call from Shumway about my high bill complaint and they lowered to $236.32
Now if you people get your act together about your products it will be a win win for me. Shirley Anderon @ [protected]@aol.com

We used to have a lg washer, loved! But we got talked into a may tag washer.. We have had it one month and we have had service people here at least 5 times! We never had anyone service our lg, never had a problem.

I would like to throw it away but it was expensive. We bought it from lowes here in town.

Please tell me what our options are. We have to call the service people back again tomorrow because the normal cycle won't work anymore. We bought the damn machine last month!@! A piece of junk! We work and we don't have time to babysit a washer machine!

Bought a maytag Bravos washer 6 years ago at Home Depot. The gear has gone out and sounds like a freight train spinning. Of course, the warranty is out and the cost of repair is too high so we are forced to buy another washer. I doubt it will be maytag. I kept my last maytag washer for 15 years and only got rid of it to get a new energy saver model w/ a larger tub.. I expected this one would last at least that long.

We have or had this model# Bravo. Washed clothes good but it takes way to long to wash a load. No matter how big the load at least one hour. Then we had our first problem it quit spinning out the load. Called repair man gear box gone, broke, took a dump etc. Way to much money to fix it than what's it is worth. It's only about 5 years old. That's terrible! Really throw away and buy new. Ridiculous! We have always had Maytag, my parents too for about 40 years. So NO More went with Speed Queen

The knobs on the stove top have gotten stuck on the on position. My fear is this happening when my children are home. We have had to turn off the gas. This is the 2nd time this has happened. No one at Maytag or Whirlpool has answers to my questions or knows anything all I get from customer service is I dont know. The first cost was over $250. I am waiting for the 2nd service today.

Model: YMER 8850 DSO
Serial: R 418 10154
The AquaLift self-cleaning technology is a deceitful sales tactics as it works not at all !
Shame on you !
Unfortunately I bought your specific range, because I thought it is more easy too use und is cleaning faster then the older system which has gotten very hot (500 degree) but with the old range after the cleaning cycle was done it was spotless clean !

This dishwasher has serious problems. The latch keeps on popping open when the unit is in the middle of a cycle, leaking water and steam. destroyed my new counter top along with the lack of professional service now blaming the bubbled counter-top on the problem. It was fine the first three months. Maytag keeps on sending same people that are saying that the unit has to be mounted in front of the counter top rather than underneath it. We are feed up. It needs to be replaced It id only 6 months old, and Now I have to replace a new dishwasher as well as my new counter due to this defective item

Hello, this isn't a complaint, in fact we have been very happy with our Maytag drier. It has lasted much longer than we expected it to. In fact it still dries great. Unfortunately we struggle to keep the dryer door closed. A piece popped out of the spot where the door locks into the dryer unit. We have been having to tape the door shut or push up boxes against it. Clearly this is not ideal. Is it possible for us to obtain the missing part and repair this ourselves? I have attached photos. Thank you
P.S we reside in Edmonton, Alberta Canada

I purchased my washer and dryer at Lowe's on October 5, 2016 I used my credit card. They delivered it to my new home on November 1, 2016, because I could not get the keys to my new place until October 31, 2017. I have had trouble with this washer from day one, it was spinning my clothes so hard they were wrinkled I could not hang them to dry and sometimes even after putting them in the dryer they were wrinkled. Than the washer would fill with water and not drain, I called whirlpool and they came out on august 2, 2017 the repairman said he needed to reset the washer and he did, now today August 31, 2017 my clothes are in the washer and the water will not drain. I called whirlpool and spoke to customer service she was not helpful she tried to say my warranty ended on August 19, 2017 and this is not true I have until October 5, 2017. I have the receipts. She could not get me a repairman until sept 11 now my clothes have to sit in this water for 11 more days? I am so very disappointed and would just like a new washer a simple one you turn on and turn off. My daughter is here trying to get the wet clothes out of the washer which is a mess! She wanted me to call back to speak to a manager but I am an 80 year old lady and live alone and this has me very overwhelmed! I spent $1, 190 on this washer and dryer and I am dissatisfied. I did not call back to speak to a manager but I did call Senator DeWines office and reported a complaint

May 2014 we purchased a Maytag XL electric dryer from Lowes. The dryer caught on fire 8/2017. Repairmen said our family was very lucky I was at home when this happen. Heating element burnt out and dryer sounded like an airplane when running. Very disappointed in the quality of this machine. Purchased a new Maytag dryer without steam and dryer vent is located in the top of dryer. I understand Maytag is no longer making this model. Thank goodness!

In October of 2015, we purchased a Maytag MVW X655DWO SERIAL #C53243873. This machine would not complete the last spin cycle, leaving soap and water still in the washer. The machine would not spin the clothes as fast as it had been. The repairman came out, was here less than ten minutes and said this machine was not made well and that it had bad tub bearings estimating the cost of the bearings to be $650. - $700. In other words, machine less than two years old and it is more expensive to repair than buy a new one. He said when he heard the noise and saw the tub he knew what it was because the majority of calls he has on Maytag machines lately have been this same problem. He advised me to go to a used appliance store and buy a ten to fifteen year old machine if I truly want a reliable "Maytag". He has worked on Maytags for years & said they are inferior products because even though they have Maytag on the machine. They are actually made by Whirlpool & no longer made to be repaired. I am just sick. All that money for a new "energy"efficient " machine that took 2-3 times longer to do a load of clothes.
I really think we should be reimbursed something for this machine. The manufacturer knows about these issues. Can't make any money selling parts, make them to need to be replaced every two years. Washing clothes for two people. We are retired and do not have this kind of money.

I bought my washer from Lowes 6 months ago and have had the electronic door lock go bad 3 times. Every time, the door is locked and I cant get the washer open or get it to work. I have tried to contact Maytag on-line and I keep getting invalid email address... even though they sent me a confirmation email when I registered my washer with them... Trying to get support from them is difficult at best. I looked on-line and see this is an issue that many other consumers have had.

Poor product quality and inferior parts!

I'm going to keep trying to get in touch with them but at this time very dissatisfied with their product!

I've just bought a two year old home. All the appliances are Maytag. The dual oven, bought in December 2015, no longer has a self-cleaning feature that works. I've just been told by the technician at Wagner's Appliances in Chilliwack B.C. that the parts to repair the oven will cost $840, and that labour is on top of that. I've also been charged for an initial service charge to investigate "the problem".

I'm furious that an oven that is under 2 years in age already needs repairs of this magnitude, and that none of the repairs are covered by warranty. I certainly wouldn't pay $1688 again for an oven that works for LESS than two years again. I would appreciate it if the cost of the parts would be waived, considering that the appliance is 1 year and 8 months old. I'll pay for the technician to install the new boards that are needed, but I really resent having to pay to repair parts in a machine that is virtually new.

I purchased a Maytag model #MDBH979AWW3 in March of 2010 (serial #F00804890) and I just had to replace the touch panel for the fourth time! I think once or twice you replaced it under warranty but the third time you told me you couldn't and you had long customer wait lines when I called today so I could not wait and had to order it. I understand that warranties are for 1 year but it seems a bit ridiculous for me to have to purchase the same part for $150 every two years to keep my dishwasher running. Ideally I would like to be reimbursed for the part or at least have a new one sent for when I inevitably have to replace it again in a year or two.

I bought a new Whirlpool Cabrio washer from Home Depot two weeks ago. It was delivered to my house six days ago. I called them the day after it came to tell them that it does not work. The clothes are soggy at the end of the cycle and full of dirt. Home Depot has put off coming to get it and now, six days later, they said that I only had 48 hours to return it. They said that this is a Maytag policy and they cannot get a refund from Maytag unless Maytag authorizes the return. Maytag wants to fix it. I do not want it fixed. It is six days old and I should not have a fix a washing machine that is six days old. I tried to take this thing to the store and they refused the return due to Maytag's 48 hour policy. I contacted them within one day of it not working. I need them to come and get this washer and give me my money back.

DO NOT BUY FROM CONN'S!
Conn's was great at taking my money and delivering the Maytag Washer and Dryer that cost me $3, 700.00 (including $400.00 each for service contract).
I purchased around July 6th, 2017 and by end of July, 2017 Dryer stopped working.
Called to make appointment for warranty service. Called multiple times and was finally give Gerald's Appliance Repair in Comfort, Texas as a contact.
Contacted Gerald's Appliance Repair for warranty service. Today is August 17th, 2017 and still NO SERVICE!

I contacted the customer care line to request my dryer be fixed. I bought it in October of 2016 and it is not shutting off. It continually runs as the timer has stopped working. I requested a repairman and was told someone would contact me to set an appointment since I live outside most service areas. Then I received an email stating I had to pay for the service and then I would be reimbursed. The email also stated I agreed to this, which I did not. It has been three weeks since I requested this, and have not had anyone contact me about fixing my dryer. I am contacting an attorney if this is not taken care of this week, and if my dryer catches on fire or causes any damage to my personal belongings, it will be put all over social media along with a law suit.

I built and moved into my new home July 2014. Because this was going to be my home forever I wanted to buy the best of everything...Including appliances, (stove, refrigerator, microwave and dishwasher) so I decided to buy Maytag believing it was the best product. I was wrong. The first day the refrigerator leaked water and flooded my kitchen. I called and they said they will fix it. I said "NO" I didn't buy a repaired refrigerator and they brought a new one. Months later I called the appliance store and said the stove cooling fan would stay on 2-2 1/2 hrs after oven was turned off. They replaced a part and it didn't fix it. The dishwasher never would dry the dishes from day one. Now the door spring failed and door has to be completely closed or it will fall open. On the good side the microwave has worked flawlessly. That's three out of four of Maytag products that failed. Avoid their products. I paid thousands more to get a poor product.