The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Maytag Jordan / dishwasher

1 Jordan

My dish washer was purchased 3 years ago from a distributor in jordan and the machine used only 3 times during the 3 years as we were out side jordan working
Sudenly the machine stopped when we came back for good and there was no operation at and the dashboard was not showing any lights at it which means there is no electricity while it is connected and button of start is on.
I contacted the distributor customer service who asked to send the bill of sale and sent and after a complete month and calling many times he reffered me to the agent in amman and after couple of weeks they sent the technician who said the dashboard is not working.. He admitted that the machine was not even used and its brand new
He took the dashboard with him and after many calls for more than 3 weeks and nothing done and they said its not under warranty as bought 3 years ago... While the distributor assured its under warranty
Till date nothing happened and no one from the agent side call as I have to call again and again
That is a very bad customer service for a well known company
Who can solve my problem
Marwan douglas
Mobile: +962-[protected]

Maytag Jordan

Aug 6, 2018

Post your comment