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Maytag review: won't clean dishes! 359

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12:00 am EST
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I have a quiet series 300 also, I may as well wash all the dishes by hand because if I put them in the dishwasher with ANY food on them, it will still be there when it's done "washing" them and I'll have to do it anyway. That's even with EVERY feature turned on despite that it takes forever to NOT clean the dishes. I've had it for a year, it's the WORST dishwasher I have EVER used. The door latch stopped working about a week after the warranty was up so now we have to pry it out with a knife to get it to latch so it will NOT wash the dishes. Basically it's a $400+ dollar sanitizer and a waste of water and electricity. I will never buy another Maytag appliance. Any future purchases will be Kenmore.

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359 comments
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vorbs
, US
May 18, 2011 6:10 pm EDT

Complete CRAP D.W.

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taylorw
Litt, US
May 01, 2011 6:00 pm EDT

This is a total piece of crap. I have every single problem mentioned here. I will never buy a Maytag again. My dishes come out dirty with baked on food. I may as well hand wash the dishes before I load them. It makes horrible sounds (not too quiet for a "Quiet Series."). This piece of junk came with the house - too bad the builder picked such a lousy dishwasher for so many homebuyers. I hate this thing - will buy a new one and skip the repairman who would probably be wasting my time and picking my pocket.

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lamklz
San Pedro, US
Apr 19, 2011 6:59 am EDT

Wow! I'm not crazy after all! I thought it was something I did to make this machine completely crash on us after only 2 years. I "Googled" Maytag 300 to try to "trouble shoot" what could be wrong with the control panel, and this post popped up. We've had a repair-man out twice! Once for the FIRE HAZARD recall and a second time for the control panel. He replaced the entire panel (luckily still under warranty) but now it turns on when it wants! WTH? I'm on the verge of rolling the POS to the curb!

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FunnyfaceMe
Reg, CA
Apr 18, 2011 2:11 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Wow! I was checking out reviews on new dishwashers because I am ready to replace our 5 year old Maytag Quiet Series 300 because it does not clean the dishes when my husband suggested I check the reviews on the one I had. I sure never expected to find that so many people were as unhappy with this machine as I am. The racks are in terrible shape ... pieces have come right off because of the rust. We had to put bolts in to hold the wheels on the racks because they rusted off. Now it just doesn't clean the dishes no matter what I do. We were shopping today for a new one and we didn't look at anything with the name Maytag on it. Sadly they are just going on their name now ... there was a time when Maytag was the dishwasher to buy.

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bugmenot2
, US
Apr 17, 2011 8:52 pm EDT

Same issues here. Control panel has stopped working twice. No more warranty. Looks like this is a design flaw with the dishwasher where moisture can leak into the housing containing the control panel and eventually short it out. Class action litigation may be appropriate here.

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Pdbrains
Freehold, US
Apr 02, 2011 12:55 am EDT

My Maytage series 300 was not cleaning the dishes and the glasses well. It was leaving lots of residue and particles on the glasses in the top rack and the dishes were not that clean. Was living with it until I found out why. The top rack middle washer was not spining properly if at all. This was due to the fact that the rubber seal where the rack connects to the water supply was shot. The seal was shot and the rubber flap that was supposed to block the alternate inlet was bad. After I fixed it no more dirty glasses or dishes.

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Annie Bow
, US
Mar 22, 2011 5:34 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

After a year and a half, this machine's control panel stopped working. Only a few of the buttons light, and unfortunately, start is not one of them. We are going to bite the bullet and buy a new dishwasher rather than spend more $$$ on this piece of trash. I called Maytag and they said we would have to pay for the repair, and it would only be guaranteed for 90 days. As if!

It was so loud and never cleaned well anyway. But at least it would start!

Sadly, like others, the Maytag name lured us in. And like others, we will never again buy a Maytag! I still cannot believe this dishwasher (such as it was) only lasted a year and a half.

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Bkjenningssr
Racine, US
Mar 22, 2011 1:51 am EDT

Wow, and I thought after years of washing dishes and dozens of pictures showing how well my kids got along when they had kitchen duty together, I had finally received my just reward. A dishwasher. Well boy did I get a reward of a life time! The Maytag quiets series was installed in our newly built home. It was the only appliance we didnt pick out. I thought that we didnt rinse our dishes good enough, or the water wasn't hot enough, or some other crazy issue. Now that I read that the same complaints are coming from everyone whos ever purchased this machine, Im convinced that this is definitely a piece of JUNK! Maytag owes all of us a credit slip or new machine! Im currently trying to find the roller for the top rack and guess what? Its about the only part that isnt listed. Which means I have to spend 299.00 for a new rack! Not! In fact, I would give any one of you $50.00 for the rack from the machine you may be throwing out! Call me [protected]. Ask for Bryan

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tanyarch
, US
Mar 14, 2011 2:28 am EDT

Along with not cleaning...has anyone had issues with the dishwasher eating metal...meaning the metal on silverware, pots & pans, etc. is no longer shiny but flat, dull & rough.

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barbareanne
Vernon, CA
Mar 13, 2011 8:58 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I thought I was just unlucky with my Maytag 300 but after reading here I see I am not alone. My washer has never cleaned the dishes well from the day we got it, and now it is leaking too. My only saving grace is that I didn't buy it I won it, guess they have resorted to giving them away. Shame on Maytag for continuing to sell this sub standard product.

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granny scrapper
Gering, US
Mar 09, 2011 11:47 pm EST

the difference is that you have a Maytag, but there is no such thing. It is a Frigidaire. Maytag no longer exists but we buy thinking we are getting Maytag quality. My Maytags were great but the Maytag 300 series I have (the control panel quit after less than 2 years) made by? NO MORE FRIGIDAIRE OR MAYTAG FOR ME AND NO MORE GERING APPLIANCE CENTER. Serice? or not!

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crystal050203
Merrill, US
Mar 08, 2011 6:02 am EST

We have the same problem! We bought it brand new with an extended warranty. Do you think we can get it fixed? Of course not! Get told you need this number, so we get it then get told you need these papers and so on. Been doing this for a yr now! It is maybe 3 yrs old now. To top it off, just now went to start a load...even though they have to run 3 times to be clean!...anyway, the door won't shut! Something is going on with the latch and it won't budge! Our Maytag Series 300 was the perfect dishwasher when we bought it, loved it, especially the way the top rack slants, but man are we regretting making that purchase! There was some work done to it, though warranty would not have mattered, it was a recall due to fire hazard! It is quiet, the first few months you have it, then you are almost afraid to run it, to worried it is going to explode or start on fire!

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Maytag is bad for you
Trinidad, US
Mar 06, 2011 5:51 pm EST

Add me a the list of complaint. No more Maytag of anything for us! Looking for European brand instead.

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Wisecricket
Kennebunk, US
Mar 04, 2011 4:56 pm EST

I am both appalled and furious after seeing all these complaints! We bought ours almost 8 years ago. We didn't have a dishwasher before, and now instead of washing dishes by hand, we wash by hand and then stick them in the dishwasher and then take them out and clean the dried on grime out of them. We had the repairman to the house twice in the first three months because it wasn't cleaning. He couldn't find anything wrong and suggested we run the water to make sure it is hot before we start the machine. Dirty dishes for eight years and I always believed it must be something we were doing wrong. So am I furious? You bet. I found this post while looking for a new filter because once again my dishwasher is in pieces on the floor while I clean it. At least I know not to bother doing it ever again. And no, we will never buy another Maytag anything.

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grannisdeb
Port Saint Lucie, US
Feb 26, 2011 4:42 pm EST

I love my maytag and I called Jetsons they were wonderful and fixed it within a30 minutes. They are wonderful!

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Good Info
St. Louis, US
Feb 05, 2011 9:55 pm EST

Recall Information: https://repair.maytag.com/prjjck10/default.jsp?siteCd=RCU_EN_CA&id=R173BV

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lamp
, US
Jan 04, 2011 8:38 pm EST

we have had our series 300 for 2 or 3 years. i hated it right from the start. shortly after we bought it, a repairman had to come out and fix the latch. he told me there were several complaints of this model having broken parts. as everyone else has mentioned on this board, it's very loud, made of cheap plastic pieces that easily break and doesn't clean dishes. we basically have to scrape and rinse the dishes before we put them in the washer, turn the tv up high so we can hear it while the washer is doing its thing, and then hand wash the dishes that have food particles stuck to them. i have no idea how maytag could ever sell such a poor quality product.

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evalily
Peterborough, CA
Nov 22, 2010 7:04 pm EST

I totally agree with all these posts. Useless. Not even good for storing my roasting pan!

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Nicole Cerro
Dover, US
Nov 10, 2010 7:32 pm EST

Another note, is that it is going on the FOURTH time that this dishwasher has broken for the same part since April 20, 2010.
U.S. Codes provides that warrantys are void and mean when it comes to a product being unreasonably defective as this dishwasher happens to be. I don't think a class action suit is all that is needed. We all need FREE dishwashers with an upgrade for all the inconvenience and problems we have faced with dealing with the [censor], excuse the French, we have all gone through! They will tell you and talk about warrantys, but that mean nothing. They are us JUNK at a PREMIUM PRICE with the promise of high quality dishwasher. They broke their promise of customer satisfaction, as you can see by the many complaints submitted!

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Nicole Cerro
Dover, US
Nov 10, 2010 7:25 pm EST

Just after 3 years, my control panel and control board stopped working, the FIRST time. A little over 2 months later, the replaced parts stopped working again, a SECOND time. Then, most recently, the replacement parts stopped working again, a THIRD time. Just two days ago, the replaced control panel and control board stopped working altogether and starting washing in the middle of the night when no buttons were set to wash. None of the control work at all. Every couple hours, all the buttons light up and blink at me.

This dishwasher cost over $500.00 brand new. The control board cost $185.63 and labor & house call was $125.00. Every time, this adds up to over $1, 000.00. I could have bought 3 brand new dishwashers with the amount of the repair costs put into this one.

Suzy

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CharlieA
Somewhere, US
Nov 09, 2010 3:07 am EST

I have a Maytag Quiet Series 300 that has been recalled. I set up a service appointment and waited 5 hours for the repairman. He didn't show up or even have the descency to call. What a waste of a day. I contacted Maytag and insisted on a replacement since they're contracted service company can't keep their commitments. I want a working dishwasher without the flaming fire feature. So far, no response from Maytag. It's been over 2 weeks! How do we start a class action lawsuit?

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Arnon
Beverly Hills, US
Nov 04, 2010 4:48 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I CERTAINLY AM VERY SORRY

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cjaamesx
Dayton, US
Nov 01, 2010 9:03 pm EDT

We bought this dishwasher a couple years back. It cleaned well, the dishes actually did get clean.
I didn't have much experience with the dishwasher a while a go since I didn't do the dishes (I was around 9-12 years of age). - I'm 14 now. Recently, since my brother quit his "chore" of loading & unloading the dishwasher. Oh, and the handle had broken off. Eventually, I took over, sick of seeing the dishes piling up. I had been using the Quiet Series 300 dishwasher for about a year or so, when about a month ago it stopped cleaning my dishes. It began when we bought glass bowls. I washed them in the dishwasher, and shortly after that the dishes began to leave water spots on the glass dishes. I prewashed them (just as good as hand washing them - and I STILL put them in the dishwasher.) and ran the dishwasher with the glass dishes clean. I opened it up, to find they were just as gross as before I had hand washed them. It's a disappointment to see the thing go to such waste after we spent some 400 dollars on it. It leaves nasty spots (not water spots, but almost.. etching I suppose...) on the glass. They're cloudy and subpar. I'm highly pissed off because now, I have to go back to hand washing the dishes. HAND WASHING? I'm a freshman in high school. I have 4+ hours of homework a night. I don't have time to sit and wash dishes for an hour, leaving my hands cracked and split. It really is a crappy dishwasher for the money we had spent.

Since I'm only 14, I can't just go out and buy a dishwasher. They've stayed relatively the same price wise, but still - around 300-450 dollars for a brand new dishwasher? That's ludicrous. We really can't afford to just drop that money. It's really going to become a hassle hand washing my dishes.

Continue taking your customers money Maytag, (shove it up your [censor].) I'm glad that you're happy doing such a malicious act.

I'LL NEVER PURCHASE MAYTAG IN THE FUTURE.

- We also own a maytag washer and dryer. Those work well, I guess it's just their DISHWASHERS they need to focus on.

- Connor

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SethF6896
Lancaster, US
Oct 17, 2010 2:08 pm EDT

Yeah, I had problems with my hubs breaking and the wheels. I found replacement parts at indestructibleparts.com made of stainless steel. Great solution.

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D.rein
Edmonton, CA
Oct 11, 2010 12:25 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Mine as well is nothing more than a peice of crap. I have had the top rack fixed twice, the detergent despenser fell apart, and now my latch is broken and jammed in the door. Only about half the items on the top rack ever come out clean, it is very noisy and runs forever before the cycle is done. Maytag-never again.

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BrettMav
West Liberty, US
Oct 06, 2010 7:10 pm EDT

One more for the road! Yep. My Quiet Series 300 is totally DEAD after just 14 months.

And, I have had to answer "no" to repeated questions about weather I bought an extended warranty. I thought if the thing lasts half as long as my last dishwasher, I'd be happy. I didn't think the electronics would quit after just one year, and require me to pay more than I bought the dishwasher for just 14 months ago.

First the repairman ordered a new electronics board. After three weeks, he came and installed it. Nope. That didn't fix anything. Still dead. He is refunding me the price of the part, but now thinks it must be the touch pad, and is ordering one of those. (Another two weeks. Uuuugh!) But that is more expensive than the first part he tried. The total bill with labor comes to more than what I paid for the machine.

Just terrible. Terrible quality for Maytag; will not buy that brand again. And, terrible that they want to charge you for a service fee to tell your that you will need to pay more to repair your 14 month old unit than you bought it for. Bad PR...

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Terri Z.
Cedar Falls, US
Sep 19, 2010 10:32 am EDT
Verified customer This comment was posted by a verified customer. Learn more

After reading just a couple of pages, all I can say is "WOW"! Finally, I'm not the only one that got taken! We've never, ever thought it was quiet, in fact, just the opposite! We didn't have a lot of money, but I wanted to buy what I thought would last us, what a joke that was! Yep, repairmen (yes, plural!), have been out more times than I can even honestly remember, dishes look like crap, have actually ruined several of my Coke dishes, and now, it's possessed I think, cause it will sit there and flash the number 9 at us, then when you point it out, it stops! I'm glad we never had a big family, because it looks like we'll be doing dishes by hand for awhile!

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WTF300
Corpus Christi, US
Sep 11, 2010 5:41 pm EDT

Incredible! How many people have to complain about this POS! As you can tell, I also have a MAYTAG ' quiet ' series... What a waste of money. I have the same problems. I won't bore you with them.. Apparently everyone that owns one of these dishwashers has the same problems! It looks like MAYTAG could really care less about consumers. When you call they just want you to keep throwing money at it! I would have been better off buying a used dishwasher, that no longer worked, and Spending the $600. + all the money I've used in replacement parts, to HIRE a maid. She could hand wash the dishes and use the non-working dishwasher as a drain rack.. Oh wait a minute- that IS what I'm doing. EXCEPT I can't afford to hire a maid so it's MEEEEEEE-----standing there washing the dishes by hand, after Working all day! Thanks MAYTAG! "Hey MAYTAG, I have an idea, how about you make it right? How would you have liked it if everyone that bought one of your AWFUL MAYTAG QUIET SERIES DISHWASHERS had written you a check, only to have it NOT WORK, when you tried to cash it!". Of course MAYTAG would have taken us to court to recover their money! If there is a CLASS ACTION SUIT- call me!

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ldunn8
Parrish, US
Sep 10, 2010 12:11 pm EDT

I've had this Maytag 300 for five years now, it came with the house we purchased. I have experienced all the horrible problems everyone else has, broken latch (repaired twice and still broken), rusted broken racks tines held together by tie wraps now, soap sedement left on top of glasses making it necessary to rinse everything off and dry by hand before I put them away, condensation drips out the holes and makes a puddle on the floor when I open the door, and it is NOT quiet! This is a horrible machine, a complete piece of crap, and I too will NEVER buy another Maytag appliance again!

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Deb_A
, US
Aug 21, 2010 8:08 pm EDT

WE have the Maytag AWS 300 quiet series. Agree, it is 6 years old and after all the little things have broken our warranty is up and guess what? Yes, the pump went out but it only costs $300 to fix it. This is a far cry from a new dishwasher but we will junk it anyway. I would rather buy anything than have this one any longer. Dishes are left dirty the inside is dirty after washing, and on and on. Do not buy this dishwasher. Maytag should have a heart and recall this. I may never buy Maytag again.

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Not4Maytag
, US
Aug 15, 2010 10:02 pm EDT

Absolutely agree with the last eight pages of heartache caused by this pitiful excuse for a dishwasher. I have disassembled is thing twice in the past three years and remove the arms to clean them every month and it still makes water glasses filthy and cannot remove wet yogurt from a bowl on either the top or bottom rack. It smoked on the heated dry and Maytag still said it was not defective.

If I wanted something that smokes and makes clean dishes dirty I would have invited the Sopranos over for a few years. It would have been less irritating.

Good luck with your next dishwasher because this one will never be worth the time, trouble, or money we have all wasted on this once proud American icon.

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Rajiv Ramb
Spring, US
Aug 05, 2010 9:21 pm EDT

my problem is that when ever I press normal wash button, it just goes to the rinse button and that is what is highlighted only.

dont know if the controls have gone bad or if it is locked. any suggestions.

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T. Contos
Sparks, US
Jul 25, 2010 9:48 am EDT

We purchased a Maytag 300 ( MDB 3) quiet dishwasher in 2002 for $ 633.73 installed. The installation fee was 120.00. After 3 months the handle broke, and we had the Maytag Store repair man replace it under warrantee. after about a year it broke again at a repair cost of $ 100.00. At 2 years old in 2004 the contol panel died, that was repaired and replaced for 97.00.
During the next 3 years we had the handle replaced 2 more times at about 100.00 per repair. I replaced it 2 more times myself after I found that I could buy the handle at an appliance service company for 17.00 so I replaed it myself, takes about 20 to 30minutes max. I called Maytag's service center about the handle and asked the customer service tech if there was a recall on the handles as it wasn't normal for a handle to break once a year. I complained to the customer service tech that we had spent more on repairs during the last 6 years that the value of the machin.
He indicated that there was no recall, and that they have not had any abnormal problems with the handle. He sounded like he was reading the answers to my questions from a book. I said that makes perfect sence because the appliance parts warehouse store in Reno had 50 handles in stock. Either they way overpurchased handles or they sell the hell out of them. We only use the washer about once or twice a week. It cleans poorly, after trying numerous brands of detergent and rince chemicals we have resigned to the fact that for this machine to clean well the dishes must be clean before we place them in the dishwasher. We have got in the habbit of washing the dishes first by hand then placing them in the dishwasher for a final wash. What a waste of time this machine has been. Now when it runs it sounds like popcorn popping, along with a buzz here and there while washing. I think its time for the dump. It typically costs more for a major repair than the cost of a new machine. The previus dishwasher we had was a Kitchenaid it lasted 20 years. One repair during that period. We had good luck with a Maytag washer we purchased 15 year ago, so we thought we would try the dishwasher. DUMB, DUMB, DUMB. On my way to the dump. No more Maytag junk in this family. Crummy product and a factory customer service tech that has been obviously instructed to lie to the customers.

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nsadler
Kerrville, US
Jul 24, 2010 3:38 pm EDT

I have a 300 series also doesn't clean dishes and leaves food on the glasses. I have quit using this piece of junk and started washing dishes by hand. We will NEVER have another Maytag product in this house. Why isn't there a class action suit or product recall on this. Not right to a company to sell something that doesn't work, because nothing these days is cheap.

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ValleyGirl6896
Lanca, US
Jul 23, 2010 2:59 pm EDT

I always thought Maytag was great, so I got the dishwasher. It kept breaking and under the 1 year warranty the repair guy would bring an entire new upper rack. When the 1 year was up and the wheels and hubs kept on breaking I found this solution www.maytagwheelhubs.com they sell stainless steel sets of hubs and wheels that will not break. Since I've installed them they it hasn't broken.

I will never buy another Maytag appliance! (Also had a Maytag fridge that was junk).

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b. carr
80 Ramblewood Drive, US
Jul 16, 2010 12:28 am EDT
Verified customer This comment was posted by a verified customer. Learn more

What a mistake. I bought the Maytag Quiest Series and it is a piece of junk. I thought I just got a lemon. I purchased the one with a stainless steel tub and the 3 racks. The end pieces falls off and even got down into the motor. This past week, the mother board is on its way out. It counts constantly from 1 hour to 9 hours to 47 and back again. I will never purchased another Maytag dishwasher again.

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DrBetsy
, US
Jul 06, 2010 11:49 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Wow, I was just looking for a replacement rack and found these comments. I have to agree, this thing is a piece of junk. It does not clean the dishes, the racks have disintegrated and the handle latch has broken. Mine does not seem to be too loud, however, that's probably because it is not cleaning the dishes! I used to swear by Maytag, not anymore!

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rookie11
, US
Jul 05, 2010 5:37 pm EDT

RUNNING LIKE NEW AGAIN! After a few years, we were very frustrated with the Maytag dishwasher not cleaning right, leaving soap residue and food residue on the dishes, especially the upper rack. We tried all kinds of different soaps, rinses, settings etc. But I think I've found the problem and solution and want to help others having the same problem - at the back of the dishwasher where the upper rack "plugs in" to the water source for the spray arm, there is a removable "socket". The rubber seal where the spray arm plugs in was deteriorated. It seems like the water must have been gushing out of the connection instead of through the upper two spray arms and likely affected the water pressure for the whole dishwasher (not just the upper rack). Replacing that part in the back, a $20 piece, has made our dishwasher run like new again. It's called Station D and is available at many online parts stores. I ordered mine from www.appliancepartspros.com. I still rate the dishwasher a 3 star because our door handle is broken although that hasn't affected the operation, and the dishracks are splitting/rusting. Now that it is working right, we might just replace the racks instead of buying a new dishwasher. Hope this helps get your dishes clean too.

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JustDave
Cumberland, US
Jun 22, 2010 10:56 am EDT

THERE IS A RECALL ON MAYTAG DISHWASHERS AND YOU CAN EITHER GET $150, OR $250 OFF A MODEL WITH A STAINLESS TUB, OR REPAIRS TO THE CURRENT DISHWASHER.

For additional information, contact Maytag at [protected] anytime, or visit the firm’s website at www.repair.maytag.com

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JustDave
Cumberland, US
Jun 22, 2010 9:59 am EDT

We bought the Maytag Quiet Series 300 about 15 months ago and what a lemon. It just doesn't get dishes as clean as it should and so we wash them all by hand and then rinse the soap off with the dishwasher. What a poor excuse for a dishwasher. I am somewhat relieved to find that others have the same complaints. I took the disposal unit apart (that is a yucky job) but there wasn't any problem there. I think it is just a poorly built dishwasher. The control panel sometimes works and the dishwasher is just a waste of money. That's not something you would expect from a $400 appliance. No more Maytags and that means I'm leery of Kenmore as well since they're both made by the same manufacturer. I think from now on its Bosch or Kitchen Aid for us.