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Mayo Clinic / express care

1 Rochester, MN, United States
Contact information:

I took my daughter in for a strep test at 9am was told results would be ready by 4:30 pm as if they are positive she needs to start medication it is now 6:pm and no results. Now the pharmacy is closed. We can not call anyone at express care because apparently they have no phones there. There is no one to help us because they all tell us we need to contact were the tests were taken. I am very agrivated and disappointed. How is it not possible to contact were you were seen and no one can help? Now I have sleepless night ahead of me plus I will have to take a third day off of work if she needs meds because your people can't do their job. My daughter's throught is swollen if she ends up in the er because of this you will charge me for that too. I should have gone to olmstead at least I'd have an answer or be able to talk to a person.

Express care hyvee north
9am appointment

Oct 15, 2018

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