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The good, the bad, and the ugly - discover what customers are saying about Maxwell House Coffee

Welcome to our customer reviews and complaints page for Maxwell House Coffee. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Maxwell House Coffee.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Maxwell House Coffee's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with Maxwell House Coffee, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with Maxwell House Coffee. Your feedback is an important part of our community and will help others make informed decisions.

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9:52 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I purchased Maxwell Coffee Original Roast Medium as I usually do on the beginning of May and proceeded to use it but on the 15th of May 2023 as I scooped the grounds out of the container there was a mass of something Hairy that was present in the grounds. I am not sure what type of hair it was, human or animal, but it was a surprise that I never bargained...

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10:45 am EDT

Maxwell House Coffee I'm so disappointed.

I have used maxwell house coffee a good deal of my life, so I recently bought medium roast... My coffee was tasting horrible, so I cleaned my coffee pot, (twice), so of course I thought the problem was my coffee pot and went out and bought a new one. Washed it out, made coffee, and still terrible - made some more — still terrible. So, then I realized it was the coffee. I went out and bought some other coffee, and it was fine. I don't happened with maxwell house coffee, throughout the years, it's been wonderful — what the heck happened? I'm so disappointed.
I am not a company - just a retired person, and couldn't find a place to complain.

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549
, US
Oct 16, 2023 2:07 pm EDT

I ordered a cup of coffee at a sandwich shop the other day thinking it would be bitter and musky but really wanted coffee. When I tasted it, I was amazed how delicious it was. I ask the waitress what brand it was and she said, to my surprise, 100% Columbian Maxwell House. I just bought my first can today, came home, made a pot and I'm setting here loving my cup of Maxwell coffee. Awesome coffee! Thank you Maxwell House for making a great coffee at a reasonable price for today's economy. KM

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Kay Black
, US
Jul 31, 2022 5:42 pm EDT

I have used Maxwell House coffee for 30+ years. Now it has a horrible smell and don't taste like it did. What has happened to it? Not a Happy customer so trying to find out what's going on.

Kay Black

sakabl@yahoo.com

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Douglas Garren
, US
Feb 16, 2022 10:58 am EST

I bought a 48 oz canister as I do every mo. This one was damp throughout. Walmart refuses replacement. 13.00 waisted, I have m h coffer for 40 yes w o any problems. Now I have folders, not satisfied

Doug Garren

42605 Orchard st

Clinton twp, MI 48036

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Wordgirl13
CHICAGO, US
Oct 20, 2020 1:16 am EDT
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I have been buying Maxwell House coffee for years. Usually I buy the Original Roast. The coffee is terrible. The taste is meh and the after taste is acrid. Won't buy it again. Stuck with a few cans of it now. I did contact the company and received a reply. Going to send me coupons, hope their not for more coffee!

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10:43 am EDT

Maxwell House Coffee french roast

I do not know what you were thinking, but your French roast was a medium roast with a VERY GOOD flavor - now it seems you took a very poor decision to make it " dark " roast thus apparently burning your beans and making taste not " robust" but the burnt crap you either throw out if you know good coffee or NEVER buy again- I would like a refund on this container- I will return the unused portion to you, you can send me the label and shipping information so I may return that your quality control ( or what is not passing as such) to test this product, particularly if you follow your measuring instructions- it is the nastiest coffee I have ever spit in my sink. What were you thinking (or not) who ever made these changes should be at least removed from this product line. " Good to the last drop " Really?!? Sincerely, Melissa A.Kraft

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1:12 pm EDT

Maxwell House Coffee Instant large coffee

Back in the 1980 you could make coffee and the smell would go over the house. Even out side of your home. Now you can't smell nothing. And the taste, the taste is a salty taste. Hot or cold, and please dont let it get Cold. The taste is like something you never taste before. If you dont believe me try it for yourseld.
Thank you Vanessa Dantigance

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Robin's Hood
, US
Jun 26, 2021 9:02 pm EDT
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All coffee now taste the same generic nothing taste and the smell is nothing. They are lying to us about all these different brands and they basically are all the same. Back in the 1970s the major coffees all had different strong tastes and smells. My favorite used to be Taster's Choice but it tastes like junk now. The coffee places are now scamming us with watered down junk but mixed with cream and added flavorings.

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11:33 am EST

Maxwell House Coffee hazelnut coffee

For years, I have started my day with my favorite home brew, hazelnut coffee. Publix is no longer carrying this flavor. I imagine the price was an issue for many consumers, but I thought it worth the premium. Has it been totally discontinued or is it available someplace else?
Since I retired my morning coffee and a good book are the perfect way to start the day. I drink my coffee black, no sugar, so the flavor of the coffee is critical.

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6:30 am EDT
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Maxwell House Coffee smaller container

Maxwell House Coffee has come out in a new container they say has a new "Flavor-Lock Pack." They neglect to tell you that there is almost a quarter of a pound LESS coffee inside! The old containers had 33 ounces of coffee, while the new container only has 29.3 ounces! Of course, the price is still the same as the old containers. And after examing the old container with the new one, I can see absolutely no difference in the seals. Just another company that claims something is "new" or "improved, so they can give you less for your money.

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Klcordrey
, US
Dec 20, 2019 9:04 pm EST
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I realize the difference in the size of the container. My complaint is the new design of it. It is very hard to grip with the new one. It hardly has any indention for you to hold onto. Think about usseniors who have a hardtime carrying it. Please do somethingto improve it

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RarelyComplain
Warren, US
Sep 01, 2012 7:56 am EDT
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Also any "New Blend" labels on coffee (i.e., "Country Blend") created at a time when coffee has gotten expensive means they used lower grade beans that you'll probably wind up throwing out. Maxwell House's newer blends are no deal - you have to use twice as much coffee to get the same strength. They've got to be putting sawdust in those cans.

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M
6:53 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I went to buy some more coffee only to find that they have made their containers even smaller, again! I compared the container one of the containers I still had and found they cheating the customer by giving them 5 ounces less coffee, but charging them the same!! Last time they pulled this their excuse was gas however, when gas prices came down there price...

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