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Maxtor / However getting it was a pain

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Drive was Dead on Arrival (DOA). First call to customer service said I could return it for a refurbished drive. Second call to customer service said I could return it for a new drive. Customer service people didn't seem to know what they were doing. The final drive that I did end up getting (after having to pay for shipping to ship the dead drive back) was good quality. However getting it was a pain.


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N  3rd of Jun, 2008 by 
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Maxtor - Do not buy it!
United States

have purchased two Maxtor products and found that they did not last more than three hours each before they went down the tubes. I e-mailed Maxtor to bad they are out of warranty, whoops! pardon me for expectiong an external storage unit to last more than three hours. Do not buy Maxtor products.
A  8th of Apr, 2009 by 
Agree Disagree 0 Votes
totally agree, had two new 2terabyte drives go south with all my data each time, good think I didn't scrub the back up drives, but it's a shame maxtor sales junk, now I've only lost three weeks of downloading. won't buy a maxtor again, ever. I hope they go out of business

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