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forex trading - no response
I joined as a Trader on January 2017. The understanding was that the Company shall trade in my behalf and give me guaranteed normal profits of trade on a monthly basis, without involving me. I invested 300 dollars. Towards March end I received 79 dollars as profit. And after that there was no response at all from them. My metatrader Id is 523952. They have used up all the money and there is no response either from my account manager, Introducer or helpdesk mail of the Trading outfit.
Company Name en.maximusfx.com
helpline email ID [protected]@MaximusFX.com
Phone +44 20 [protected]
I cannot make international calls to make the complaint. Requesting you to kindly help.
The name of my account manager is M. zarudeen having mobile number +[protected]. He is not picking up any of my calls
Please help me in getting back my investment atleast, since there was a guarantee for account being maintained without loss
Thank you
Yours truly
Manoj
Maximus fx have disabled my account without my knowledge after showing the real face of them in internet scammers!!!
Hi Guys,
These maximusfx guy threaten me and now they have block my account and the account is Disable . where i cannot see anything in my account last when i was posting the previous mail it was $5400. I wanted my hard earn money back please support me to hunt down this cheating company please help me out foe justice. these guys are giving the bonus with the deposit, other brokers give in credit and these guys are giving in balance . And now they are claiming that the bonus will be deducted and the balance amount wil be payed so my hard earn investment also will be deducted. I invested $8000 totally and these guys payed me $1800 back since i funded through my friends card, and i traded and made my account till $40000 dollars and these guys
Changed my leverage without my knowledge
Blocked my web account my adding or withdrawal of funds
Charged me 10% as withdrawal fee for 2000 refund buts it’s a charge back
After that i found these guys are scammers and i was wanted to withdraw my investment on last Nov 2016 and these guys stop communication they have so many customer care number and in that number no one was picking my calls . so i waited for six months after that i decided to complaint over so many website so i can get my hard earn money back . we all trades have to get to gather and hunt down like this scammers to save innocent people from them .
Please see the below threatening mail they have sent and disabled my account:
---------- Forwarded message ---------
From:
Date: Fri, 31 Mar 2017 at 07:42
Subject: Re: I have complaint in forex peace army
To: Suman Malladi
Cc: finance
Dear Mr. Suman
The decision was final and your account is closed.
this guys are telling me that the bonus amount witch i took will be deducted from my investment i have traded with so many companies but these guys are making people fool, im scared this guys will blow my balance equity im not trading and these are the emails i sent in past and now and the screen shot witch my account manager negotiating so if i made a lost its not by me its by company, and please see all the attachment of proof and read all this . i will be posting my wats app chat history and my account statement in jpg in the other complaint since its nt allowing me
---------------------------------------------
--------- Forwarded message ---------
From:
Date: Wed, 29 Mar 2017 at 13:20
Subject: Re: I have complaint in forex peace army
To: Suman Malladi
Dear Mr. Suman,
As we have communicated to you we have received your concerns on the 26th of March 2017 and since then we have looked into your account. We see there is no any foul play as you claim done by our company, however I would remind you that on the 07th of September 2016 you have used a 3rd party card to fund your account which is a clear breach of the trading conditions of the company and we have also provided a bonus, if these two actions were not done your account would have been subjected to a complete trade out and you would have lost all your money. When this came to our knowledge we did return the third party funds back to the card but did not take out the bonus as a goodwill gesture so that you continue to trade with us.
We hope you understand that we are very much concerned after providing this kind of service and you tarnish our company with so much of negative comments with no basis whatsoever.
Further to your mail below your account status is as follows :
Equity : $5186
Bonus : $2483
Withdraw able Amount : $2703
Based on the above values your withdraw able amount should you close the trades will be $2700. You could request this amount and your withdrawal will be done at earliest provided. I also kindly request to remove all the false reviews which you have posted online so that we could resolve all queries amicably.
29.03.2017, 11:22, "Suman Malladi" :
Dear maximus
Awaiting for your reply
Regards
Suman
---------- Forwarded message ---------
From: Suman Malladi
Date: Wed, 29 Mar 2017 at 11:27
Subject: Re: I have complaint in forex peace army
To:
Dear Sir,
How long i was waiting and mailing you Guys calling now one was replying for nothing ? your account manger Bypass dead and many stories . I invested because believing in your company not Account manger's . And now i Didn't ask any companies money I am asking my hard earn money back . my equity is $5100 i will close my loss trades pleases send my money to my credit card . And will make sure will add every proof on those website witch i have complaint and will be putting good reviews about your company
Regards,
Suman
On Wed, 29 Mar 2017 at 10:41, wrote:
Dear Mr. Suman
thank you for your email,
When you registered, you have agreed to the company terms and conditions and acknowledged the risks that are within trading online.
As mentioned previously, we have opened investigation on inquiry, statements and actions and we will take all necessary actions as per terms and conditions to resolve the situation.
The threads you have done to the company and distributing of the information may only slow down the process of resolving your situation, as we will look in to every post you have done.
Please be patient with your actions and case will be resolved.
29.03.2017, 09:05, "Suman Malladi" :
Dear sir
I have mailed you so many times until now my money didn't deducted from by trading account if its continue like this will be putting more reviews under your company until i get my hard Earn money
http://www.myfxbook.com/reviews/brokers/maximusfx/1215014, 1
http://www.tradecomplaint.com/Others/consumer-file-complaint/maximusfx-com-online-reviews-complaints/company-product-list/company/maximusfx-com_i18387#.WNtJ5VWGO70&gsc.tab=0
http://reviewbrokers.net/2016/09/maximusfx-50-forex-welcome-bonus/
https://www.forexfog.com/forum/viewtopic.php?t=4427&p=4427
http://fxvnpro.com/index.php?page=broker-reviews&brcode=MaximusFX
On Tue, Mar 28, 2017 at 1:30 PM, Suman Malladi wrote:
Dear Sir
Why should my account manager call me i don't want any single call from any one .please proceed my withdrawal or will definitely put more reviews to hunt down your cheating company . see the below links so you will understand
Maximusfx.com — Didn't pay my investment back of $6800
http://www.complaintboard.in/complaints-reviews/http-en-maximusfx-com-l610594.html#c2899527
Regards
Suman
On Tue, Mar 28, 2017 at 11:54 AM, Suman Malladi wrote:
Dear Sir,
Now i have mailed you guys and waiting for your response for a long, if its go further will add your terms and condition document which you guys sent me after activating the account when i withdraw after 4 months only you are sending this ####, please i don't want any trouble with you guys since I'm also a busy person i cannot waste my time is this please send to my credit card or to my bank account back to my bank
account asap . will see for another one hour or two if there is no response and if you guys sent me have to investigate to give my investment back will definitely hunt down your company take my word i will ...
regards,
suman
On Tue, Mar 28, 2017 at 8:56 AM, Suman Malladi wrote:
All these days what you guys where doing ? To give my investment back why should you investigate i know forex well if you send all my trades to the LP even i have complete more than 1300 trades of lots even if you calculate by $10 per lot even 10*1300 =$13000 . this much of amount your company is gaining from my trades if you guys where a genuine company . now i have placed a complain in forex peace army, compliant board and compliant board.in there are so many company's will post more complains if your client type your company name it only will appear my complaint in google for sure .I wanted my hard earn money back to settle my card bills you cheaters . how many months if didn't get my money maximusfx will be full of complaints in google, if i lost my money will keep my mouth shut cause i lost it . So now I'm not asking my profits or bonus i need my Hard earn investment back please send it to my credit card or to my bank account back asap . I wanted to trade in future also with you guys hope you will understand my situation or will post each and every mail in in google websites witch i have sent and you guys have sent me back
Regards
Suman
On Mon, Mar 27, 2017 at 8:34 PM, wrote:
Dear Mr. Suman.
Thank you for your email
It is advisable to contact company directly to resolve your enquiries.
We have been in contact with you for 8 month and you are still actively trading with us.
All your actions against the company will be compiled and added to investigate your enquiry.
We are transparent company that is looking to make each and every client satisfied.
We are already investigating your case and will look to resolving it as soon as possible.
27.03.2017, 19:19, "Suman Malladi" :
Dear sir,
I have complaint in forex peace army and have compliant in so many websites also ill be hunting down your company if I didn't get my hard earn money back . even if didn't get my money even will make reviews to bring down the company sales its been five months now please send my money asap pr will make more reviews about your cheating company
regards
Suman
Kind Regards,
MaximusFX Support Team
Kind Regards,
MaximusFX Support Team
Kind Regards,
MaximusFX Support Team
Im posting this all as a proof so these guys are planing to close my trades and minus my bonus amount from my real investment and pay the balance of
$2483, forex peace army i invested $6800 and now im asking my balance equity of $5100 its now $5400 but i only asked for $5100 these guys threatening me
please help me out
-------------------------
Dear MaximusFX Team,
I understand the facts and if i dint fund my account it would have blown after that only you told third party and **** . if you close my trades without my knowledge
will throw a case in trades court so please give my balance equity of $5100 back or will be posting more reviews if you guys close my trades without my knowledge. the other companies give bonus in credit and you cheaters to cheat people giving everything in same so . if my trades close will hunt down your company untill i get my hard earn money back scammers . even if you pay me $2483 also will put review causes its my hard earn money so now its $5400 so did i ask my profits no give i only asked my $5100 back even i didn't ask for profits or the bonus and the losses i made so, im asking my hard earn money back
Regards
Suman
On 2017-03-30 6:14 pm, Suman Malladi wrote:
---------- Forwarded message ---------
From:
Date: Thu, 30 Mar 2017 at 16:31
Subject: Re: I have complaint in forex peace army
To: Suman Malladi
Cc: finance
Dear Mr. Suman
Our company with all the respect have provided services and support at your best interest.
We have repeatedly satisfied your requests and looked in to building best relationship with you.
On the 07th of September 2016 you have used a 3rd party card to fund your account which is a clear breach of the trading conditions of the company and we have also provided a bonus as per your request, if these two actions were not done your account would have been subjected to a complete trade out.
Throughout our correspondence, we always stated to you, that forex trading is risky and may lead to loss of all capital.
We also understand that your trading might not have gone the way you planned but repeatedly explained that open position was done by you.
Please understand, its account owner responsibility to be aware of the risks and consequences of trading and current status of account.
We regret to inform you, but we are forced to close your account, due to contentious threads, disregard of trading risks, breaching of the terms and conditions and placing untruthful information about the company and status of cooperation.
Granted bonus of $2483.00 will be removed from your account.
You have till end of the day to deal with your existing trading positions.
Hi
all these are the attachment of my trading account you can see my balance and the screen shot threatening to disable my account by account manager . so if anything happen to my account maximusfx only have did something please give my money back will post good reviews over here with the screen shot of proof if didn't will post more reviews to save innocent people
from this scamming trading company my balance equity is $5100 so please send my money to my bank account maximus
You should know that bonus amount given by broker is not yours. You can only withdraw your own money. "We regret to inform you, but we are forced to close your account, due to contentious threads, disregard of trading risks, breaching of the terms and conditions and placing untruthful information about the company and status of cooperation.
Granted bonus of $2483.00 will be removed from your account.
You have till end of the day to deal with your existing trading positions." It says that you have breached the terms and conditions.
I agree with @anderson007. You deposited money with a third party credit card. And bonus is just a bonus. You can't withdraw any bonus amount given by any broker. You will only get your original amount of money.
I think it's your mistake. You deposited with others card which is not allowed by law. You also need to know how bonus works. Bonus given by broker can be withdrawn. I see they have explained everything clearly in their mail. You did the mistake.
Didn't pay my investment back of $6800
I invested in maximusfx $6800 and i reinvested $2000 in a different friends card and they reversed back that transion due to third part card, after that i was trading a lot for now i have completed more than 41000 lots now these cheating company is saying i have to complete trading volume to withdraw my investment
Please forex peace army help me out to withdraw my investment back since this guys are not relying for my email if i didn't get funds will post more reviews over here until i get my hard earn money back i mailed to [protected]@maximusfx.com i didn't get a reply for past for month i need my money back please dont invest in this company since they reduce your leverage when your trades on float i got to know these company is a dealing desk company
Is MaximusFX legit?
MaximusFX earns 11% level of Trustworthiness
Serious Risk Warning: Complaints Board's evaluation of MaximusFX shows a critical trust level at 11%. Avoid for personal and financial safety.
MaximusFX's website has revealed that it is not properly optimized for search engines. This could be a red flag indicating that the company is attempting to hide its activities from the public.
That one en.maximusfx.com is embedded within another website. Beware of embedded websites. Scammers may use them to trick you into visiting fake sites. Verify authenticity before entering personal information and research the site for safety
Exercise caution when using en.maximusfx.com as it may have lower quality content or a poor user experience, leading to fewer visitors and lower traffic.
MaximusFX protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
However ComplaintsBoard has detected that:
- We found clear and detailed contact information for MaximusFX. The company provides a physical address, 3 phone numbers, and email, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
- MaximusFX has registered the domain name for en.maximusfx.com for more than one year, which may indicate stability and longevity.
- En.maximusfx.com has a valid SSL certificate, while Scammers can obtain a valid SSL certificate by using fake information or by using a stolen or hijacked domain. In some cases, they may even use a certificate issued to another legitimate website.
- En.maximusfx.com you are considering visiting, which is associated with MaximusFX, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
Overview of MaximusFX complaint handling
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MaximusFX phone numbers+44 20 32874194+44 20 32874194Click up if you have successfully reached MaximusFX by calling +44 20 32874194 phone number 0 0 users reported that they have successfully reached MaximusFX by calling +44 20 32874194 phone number Click up if you have UNsuccessfully reached MaximusFX by calling +44 20 32874194 phone number 1 1 users reported that they have UNsuccessfully reached MaximusFX by calling +44 20 32874194 phone numberUnited Kingdom+380 734 405 004+380 734 405 004Click up if you have successfully reached MaximusFX by calling +380 734 405 004 phone number 0 0 users reported that they have successfully reached MaximusFX by calling +380 734 405 004 phone number Click up if you have UNsuccessfully reached MaximusFX by calling +380 734 405 004 phone number 1 1 users reported that they have UNsuccessfully reached MaximusFX by calling +380 734 405 004 phone numberUkraine+ 7727 349 33 69+ 7727 349 33 69Click up if you have successfully reached MaximusFX by calling + 7727 349 33 69 phone number 0 0 users reported that they have successfully reached MaximusFX by calling + 7727 349 33 69 phone number Click up if you have UNsuccessfully reached MaximusFX by calling + 7727 349 33 69 phone number 1 1 users reported that they have UNsuccessfully reached MaximusFX by calling + 7727 349 33 69 phone numberKazakhstan
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MaximusFX emailssupport@maximusfx.com100%Confidence score: 100%Support
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MaximusFX addressSaksaganskogo st, 119, Business Center Botanic Tower 01023, Kiev, Ukraine
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Definitely a scam website, easy to deposit but they never letting you take your money out. Just another one of those shady companies that have nothing to offer. If you're also a victim of these guys reach out to me and I'll refer you for help to get back everything you lost; Susiebell2009 {at} gmail_, dot com