Maximumplatinum / unauthorized charges
I received an email alert from my bank stating that a charge of $79.95 was deducted from my account. I did not authorize this transaction. I got the phone number to the company from my bank ... [protected]. I spoke to a service rep. names Kiana, she was rude and refused to help me. She pretty much called me a liar and insisted that I had signed up for this scam. She told me to contact my local police and open an investigation, once I prove that I didnt authorize it, they may or may not return my money. My bank suggested that I put a stop payment on any future transactions that company may try on my account. Kiana was kind enough to give me a web address ... THAT DOESNT EXIST. She also told me that I was sent an email giving me 3 days to cancel ... which I never received. I hope this info. help somone out there.