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The good, the bad, and the ugly - discover what customers are saying about Maximum Recovery Solutions

Welcome to our customer reviews and complaints page for Maximum Recovery Solutions. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Maximum Recovery Solutions.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Maximum Recovery Solutions's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with Maximum Recovery Solutions, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with Maximum Recovery Solutions. Your feedback is an important part of our community and will help others make informed decisions.

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Maximum Recovery Solutions Rude and Vague

I received a note on my back door from my next door neighbor saying I must contact these people ASAP. They had called my neighbor...who I didnt even know. The man was very rude telling me I owed this debt and I would be getting sued if I did not pay the full amount right then. I explained that I was unemployed and having a hard time paying my rent. He told me I needed to move! The nerve! He said you have no family to call and borrow from. When I explained my father shot himself and no I had no other family he said well can you call a friend? I requested to have a bill sent to me so I could investage the information he was stating. He promised and I never received it. When I finally did make a payment, he called and wanted to set it up to be auto drafted from my account. One month later he called me YELLING that I needed to Western Union the money to him ASAP or I was going to be sued. I had given them the wrong information. I said cant you look at the last check I sent you? They had put someone elses information on my acccount. And my checking accounting information in another persons. BEWARE! They cant even set up account information right. And they are very rude. I called today and the man I dealt with before has been fired. I spoke to his supervisor who promises I will recieve a letter with confirmation of all payments made. The company sounds shady.

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Maximum Recovery Solutions Unfair and Unethical Practices

I am a former employee of Maximum Recovery Solutions Inc...and I must say...I empathize with anyone who has EVER been contacted by this company. The Call Center Supervisor...Gerald is an ex-con with the teardrop tattoo under his eye to confirm it. The front desk receptionist is a little hispanic harlett who wouldn't know professional if it slapped her in the face. She wears "halter dresses" to work to greet people. For lack of a better word - TRASHY! - with the attitude to match. They coach thier people to be rude and haneous. The regularly violate the FDCPA laws which is why I disassociated myself from this establishment. There is no lawyer, no legal action, and most of the account inventory is 5-10 years old...exceeding the "statue of limitations" that they use to verbally threaten thier clients with. They hire felons...people who are okay with BREAKING THE LAW! The pay was horrible and so were my peers. I worked alongside a 500 lb. beast who refers to herself as "Gorgeous Gorilla", a pill poppin, weed smoking creole version of MIMI off the Drew Carey Show. That is in addition to the prostitutes, alcoholics, and crackheads that file into this rathole for work everyday. I ADVISE anyone who is contacted by them to RECORD YOUR PHONE CALLS!

My sincerest apologies to all that have been harrassed by this company. Please know that they do not treat the employees any better.

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zaidy
77043, US
Feb 08, 2011 6:41 pm EST
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I totally disagree with the postings on here. This is a classic example of a disgruntled employee. MRSI takes great pride in its staffing and hiring and follows the FDCPA by the book. MRSI is not a very big company so the manager (A women by the way) is able to monitor and maintain the needed supervision on all employees.

We have noticed that when someone in unable to be successful in this industry they tend to blame everything & everyone except themselves. Maybe it’s time you look in the mirror and stop judging people based on their weight and how they dress.

You should be embarrassed!

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DLBR
Fayetteville, US
Jun 22, 2009 3:05 pm EDT

I disagree with Mr. Roy and completely agree with the former employee. Mr. Roy, you really need to go back to school and learn grammar and sentence structure. Additionally, please rest assured I have now made it my personal business to investigate, report and see that MRSI is SHUT DOWN!
To the Public: there have been investigative programs on NBC Dateline on these companies showing their activities. Report them to your State's Attorney General's Office.

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Maximum Recovery Solutions Illegal Threats

I received a threatening voicemail on my answering machine advising they know what I did in Mercer County and If I don't respond within 24 hours, further action will be taken to come get me. When I called back to see what they were referring to, I was greeted by a Mrs. Taylor who was not at all friendly. She was very vague in her explanation of her message stating I passed a "hot check" to a company called tendollarpaydayloan.com. She gave a date of November 2007 and advised that she was sending a sheriff to serve me at my place of employment, unless I wanted to settle the matter with her over the phone. I am a criminal justice student, and I advised I needed to do a little research of my own. She of course was not understanding. When I did my research and found that she had no criminal case against me, if anything it was a civil action. I contacted them and their tone changed. They wanted me to western union them a payment, again I found that a bit conspicuous and decided against that. I am waiting for a physical address to make any payments to this company.

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MTLK
Burton, US
Feb 03, 2010 7:27 pm EST
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I received a call from a Mr Albright from Maximum Recovery requesting I go find "my neighbor" and tell her to call him right away, that it was very important. I asked how he got my number and he stated directory assistance had given him my number as a neighbor of this person he was looking for. I am no one's errand boy and resent the audacity of anyone who thinks he can call my home to chase someone I don't even know down for him. I don't give a rats ### who they think they are, they better not call me again.

Thanks, MK

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mr. roy
Houston, US
Jul 20, 2009 8:00 pm EDT

All statements made in any comment, post, or private/ public message are of personal opinions and in no way a reflection, or representation of M.R.S.I. or its associates.
This statement is to be kept for private use.
Upon reviewing of this "message" you agree that this message is for "your eyes only" and will not be discussed, posted, or reviewed by any other person/s.
Any act, or violation, of the provided requests, or rules are punishable at the writers request to the full extent, as a breach of contract, and will be acted upon as a written contract, in the favor of the writer, for subsidy chosen.
An Electronic Signature, of the original writers name, will be placed at the end of this message and will be bound to whomever reads the statements followed.

I was an employee of theirs, last day fell on July 15th, and to say the least I am not angry at them. I am upset because the day I was dis represented by the company was a day that would've reprimanded my stay there. Nonetheless the company, based on previous reviews, seems to me to have improved from when some of its past employees have construed. They do now train their collectors, there is an on-site attorney I have met him personally; Mr. "Zev Ilionsky"; (of which has to be there, because you cannot have a collections agency without one) and as far as pay, this is a production based business. Make the production and your pay will reflect it. Some of us may fall shy, but some of us will rise and will be rewarded for such accomplishments. Me personally I fell slightly shy my last month there, and was dismembered due to that. However now I have been given the experience, and can use what I had collected (knowledge wise) for everyday life, to make better decisions. This is a real Collections Agency, they follow the fdcpa as closely as they possibly can. Now there are the occasional rouges that do things their own way, but those people weed themselves out, and usually go from agency to agency. Some of the accounts are old, however most of the new business that is "obtained" is well within the year, or 2 years/ fully covered in the statutes. As well if a debtor asks the open date we have to tell them if we have it. As far as alias' I only know of 2-3 people that used alias' however after I am no longer affiliated with the company I believe that all agencies should use alias' for protection of identity. That is all I have to say about that.

Thank you,

Cameron Roy

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report them
Houston, US
Jul 17, 2009 10:32 pm EDT

I used to work there- its true... they use scare tactis to try to get people to pay. Yes it is true most of the employees are criminals and get paid only $8.00 an hour. Sometimes they tell people they are lawyers or representing the lawyer named Zed Illionsky... I never saw him and no paper work the company has uses his name. I think its made up! The system they use can track your neighbors and employer... which they will continue to harrass until they talk to you personally. They say you will possibly garnish your wages or further action will possibly happen... they teach their employees it is okay to say this as long as you say possibly. They lie to people and never tell the debters that their account is over 4 or 7 years old... most accounts are like 10 year old accounts that the owner Tony Diaz propbably purchases for a low cost and harrasses people to no end. Most of the employees use Alias names. They tell their employees that you have to make a collect a certain amount each month and in 3 months if you dont- you are fired. This company needs to be closed and sued! They recently moved to a different location, still in houston but off of I-10 and the beltway- behind HCC. I wish everyone would report this company.

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Apologies2U
Houston, US
Jul 03, 2009 9:19 pm EDT
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This company cannot seek legal action against anyone. They are calling regarding payday loans, most of the consumer information is incorrect, for which they use directories to obtain new info. Most of the people employed her are FELONS. You are providing your personal info to people who have been convicted of everything from hot checks to drugs to murder. The files they work are 5 years old or older and they cannot enforce incarceration or criminal charges. THINK...if were at all possible the city or county officials in your area would contact you. The office is located at :

Maximum Recovery Solutions Inc
10101 Harwin Dr Ste 200, Houston, TX [protected]

the company occupies about 4 offices worth of space in an old rundown building, the employees share the building restroom facilities, and they are in one locked section and the owners and culprits of the organization are on the other side of the wall.

If you are requesting records from them...you will never get them because they don't have any. There is absolutely NO WAY TO VERIFY THESE DEBTS! so ask yourself how are they collecting on balances that can't be verified? For those of you who are in fact aware of a debt owed, they will settle at the lowest possible amount, so make sure you are playing hardball because they are going to play it with you. If they say you owe $500 tell them you are willing to settle the debt for $100 and hang up. In a day or too they will accept your offer. Again my sincerest apologies to anyone who is being contacted by this company. Linda Moore - African American female in her 50's - addicted to prescription cough syrup, normally comes to work under the influence, and she has a criminal background. Mr. Haywood uses threats of wage garnishment - he has no authority to do so. These people are only making $6-8 dollars an hour, do you think the company is going to invest in wage garnishing. The owners drive a Hummer most of the time, so if you see one in the parking lot, demand to speak with them. Mr. Laws threatens with the embarrassment of being arrested on your job, however these people have no clue of where you work nor can they arrest you or serve you ANY documents at your place of employment because it is illegal and mainly because there are no records. I could go on. Do not fall victim to this company, in the event that you recieve a call tell them to go ahead and foward the file to your county and you will handle it from there. They will try to threaten you with fees and court costs...its all HOGWASH!

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ISIS0919
Fountain Hills, US
Jun 10, 2009 11:17 pm EDT

I just now received a threatening message from Mr. Roy, at ext 3420. I know that you guys have violated every single FDCPA regulation there is Mr Roy. You cannot sue me, or threaten a law suit at all, you do not have the power to do so. I have had several phone calls from MRSI that were extremely threatening and vulgar. Not only that but what you people are threatening me with, a payday loan, is not mine at all, nor even legitimate. I never took out a payday loan in my life, and this was supposedly in 2005. I asked to have this supposed litigation, and paperwork regarding this issue sent to my lawyer and they would not agree to it, and I was hung up on. Now I ask you, how in the world do you take out a payday loan online, and sign for it online.
Of course they couldn't get their stories straight. The first ten people that called me said I did this online, then ten other people said I went to the place of business to take it out. I looked for this so called payday loan place where I used to live in CT, and it does not exist. If this was a factual case and there was validity to it, why wouldn't I have been served papers in CT years ago. You will not be getting a red cent from me. EVER.

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dalia kajbo
Phoenix, US
Apr 28, 2009 12:46 am EDT

Mr. Cory Haywood called me on my cell phone several times. I didnt know what the threatening message was referring to when he was looking for my husband. In the message he used the words WE WILL USE FURTHER ACTION AGAINST YOU. Mr Haywood didnt know at the time that I work for a collection agency and those threats are big violations of the FDCPA. I called to see what this was in regards to and it was about a debt on a car that my husband purchased before we got married. Mr Haywood again violated because I advised him that we live in the state of Arizona and by law he isn't alowed to speak to a debtors spouse without the debtors permission. My Haywood continued with his threats of garnishing MINE and MY husbands wages. Which again is a big violation. I agreed to set up a settlement to get this resolved because i didnt want this to reflect negative towards my husbands credit. I set up paymnts and I spicificly asked for a letter showing the settlement amount and the account number for the file. Instead i got a vague letter saying $286.99 will come out of my checking account. No settlment amount, no original credit, no account number, no contact number. Your company is shady! I stopped payment of the check and withdrew all my funds in that account. Luckily, I saved the message with the threats and will take them to an atty if i dont get the proper letter i requested and I will file for a law suit. My name is dalia Kajbo and my husbands name is david kajbo.

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