Menu
Max Novelty

Max Novelty review: diy paint by numbers 12

C
Author of the review
10:20 am EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I ordered the diy paint by number invoice #mn5233-44964 on oct 27th i still have not received my order... I emailed the owner james alderman on nov 7 with him resassuring me my money was safe and i would receive my order..I sent another email on the 24th but no response... It is nov 26 and still no order! i told them i was gonna give them bad reviews... I hope their site gets shut down..Unethical way to do business

12 comments
T
T
Teresa Stamper
, US
Mar 07, 2018 11:05 pm EST

I also was scammed. Bought 2 paint kits and never received them. I will be asking my bank for a refund and have them go after Alderman.

M
M
meemeej1
, US
Jan 02, 2018 10:41 am EST

Same here...tried to call the number they gave me...Guess What..not in service...This is a total ripoff...NEVER EVER AGAIN...Haven't heard anything back from my e mail to them either..

S
S
Stef19
, US
Dec 20, 2017 5:58 pm EST
Verified customer This comment was posted by a verified customer. Learn more

Same issue here! I ordered on November 27th, emailed them when I never received a shipment confirmation. Alderman responded with tracking information and said: "it will arrive very soon. Don't worry about it. All set! :) Thanks for your business and understanding." First of all, what type of company puts a smiley face in an email and says "Don't worry about it, all set"? Surprisingly, the tracking number DID work, showing that the package was being processed in China (although I thought it was a U.S. company) and was on its way to JFK. A full week later with no further tracking updates I email Alderman telling him to tell me when my package would arrive or I would report him and contact my bank as well. He never responded. Surprisingly, 17Track shows that the package finally arrived in Connecticut, and now shows as "In Transit to Destination" to my town with USPS. I ran the tracking number on USPS's website and it shows the same (although it says "small package" - I cannot image THREE paint by number kits being a small package) - so, I guess I'll see what actually arrives at my house. Kind of nervous to be honest. I don't trust them AT ALL.

K
K
Kyliekelly
, US
Dec 20, 2017 10:29 pm EST
Verified customer This comment was posted by a verified customer. Learn more
Replying to comment of Stef19

I hope that you changed the card that you used, just to be safe. I'm having my card issue a refund.

K
K
Kyliekelly
, US
Dec 19, 2017 8:20 pm EST
Verified customer This comment was posted by a verified customer. Learn more

Yet another person that Max Novelty has ripped off.

L
L
Linda Halpin Caz
, US
Dec 19, 2017 5:35 pm EST

Yep...Ordered on 11/29/17, #23MN5233-78442 and nothing received by today 12/18/17. Not too happy waiting nearly a month for this order.

K
K
Kyliekelly
, US
Dec 15, 2017 6:44 pm EST
Verified customer This comment was posted by a verified customer. Learn more

Same here. I have my credit card company looking into and they will refund my money. They said that they have their vendor type listed as a pet supply store. I also contacted several people on fb that purchased their paint by numbers on Amazon and max novelty posted them like they came from their site.

F
F
FlygirlAF
, US
Dec 10, 2017 7:43 am EST
Verified customer This comment was posted by a verified customer. Learn more

I too ordered a paint by number kit on Oct 2, 2017. Received an email telling me my order was being processed. Have not received the order despite numerous attempts to contact James Alderman. I got one response telling me my “money was safe and my order was being processed”. The tracking number I was given brings up a message of “ nothing found”. I will also be filing complaints with PayPal and the New York State AG.

T
T
Tami Scott
, US
Dec 07, 2017 6:16 am EST

I too ordered multiple sets in Sept and still have NOT rcvd. No replies to any communication. I will contact the TN AG to file a complaint.

J
J
JoseeBean
, CA
Nov 29, 2017 5:28 am EST
Verified customer This comment was posted by a verified customer. Learn more

Michelledano...my complaint is now done with Paypal, asking for my money back! To follow...

M
M
Michelledano
, US
Nov 28, 2017 7:04 pm EST

Same here! I ordered mine in the begining of October and was told it will be here shortly and that was almost a month ago again! Emailed 2 more times and no response!

J
J
JoseeBean
, CA
Nov 27, 2017 10:54 am EST
Verified customer This comment was posted by a verified customer. Learn more

Same here...wowwwwwwwwwww since begining of Nov I have been waiting and no answer from Mr. James Alderman, ask me if I will order again? Will contact Paypal to stop of all this. Must be a scam!

Learn how the rating is calculated

Write a review File a complaint

Max Novelty contacts

Website
Category
Trending companies