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Max Novelty

Posted: Nov 26, 2017 by    

diy paint by numbers

Complaint Rating:  67 % with 6 votes
67% 6
3.35
I ordered the diy paint by number invoice #mn5233-44964 on oct 27th i still have not received my order... I emailed the owner james alderman on nov 7 with him resassuring me my money was safe and i would receive my order..I sent another email on the 24th but no response... It is nov 26 and still no order!!! i told them i was gonna give them bad reviews... I hope their site gets shut down..Unethical way to do business
Complaint comments Comments (6)    Updated: Complaint country United States Complaint category Fake & Novelty ID

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N  27th of Nov, 2017 by    0 Votes
Same here...wowwwwwwwwwww since begining of Nov I have been waiting and no answer from Mr. James Alderman, ask me if I will order again? Will contact Paypal to stop of all this. Must be a scam!
A  28th of Nov, 2017 by    0 Votes
Same here!! I ordered mine in the begining of October and was told it will be here shortly and that was almost a month ago again!! Emailed 2 more times and no response!
N  29th of Nov, 2017 by    0 Votes
Michelledano...my complaint is now done with Paypal, asking for my money back! To follow...
A  7th of Dec, 2017 by    +1 Votes
I too ordered multiple sets in Sept and still have NOT rcvd. No replies to any communication. I will contact the TN AG to file a complaint.
A  10th of Dec, 2017 by    0 Votes
I too ordered a paint by number kit on Oct 2, 2017. Received an email telling me my order was being processed. Have not received the order despite numerous attempts to contact James Alderman. I got one response telling me my “money was safe and my order was being processed”. The tracking number I was given brings up a message of “ nothing found”. I will also be filing complaints with PayPal and the New York State AG.
A  15th of Dec, 2017 by    0 Votes
Same here. I have my credit card company looking into and they will refund my money. They said that they have their vendor type listed as a pet supply store. I also contacted several people on fb that purchased their paint by numbers on Amazon and max novelty posted them like they came from their site.

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