Max Hospital / Poor quality of junior resident doctors
My dad was under treatment at Max Super Speciality Hospital - Saket since Jan, 2007, having been admitted admitted 5-6 times over the past year+ timeframe, with his condition deteriorating every time. He was scheduled for a neuro surgery in February 2008. A day before the surgery a junior resident doctor (at the Neuro Surgery ICU) wished to insert the CVP line at 1:00 am in the morning (CVP line is required to be set up before this operations) - apparently to expedite the operations procedure the next day morning (but no clue why 1:00am in the morning). CVP line is a minor insertative procedure and is a basic one in medical world (does not require much expertise), but needs to be performed in the ICU. But, the hospital goofed up this simple procedure (not expected at a hospital that is of this high stature) and ruptured his left lung (lung cavity), resulting his collapse of his lungs and him getting into a "pneumothorax" condition. As if this goof-up was not enough, the doctors at the ICU took their own sweet time to take appropriate corrective action for reversing the "pneumothorax" situation. In the meantime, while the doctors were still taking their time for corrective action, the oxygen supply to the parts of the body (including brain) was getting lower (as the lung had collapsed) and finally he subsequently slipped into "coma" state. He could never come out of this condition. Finally in the month of March 2008, my father passed away in "coma" condition - this time, after spending more than 2 months at the hospital without any improvement in his condition.
I wonder, that if all this could happen with a patient while he is in an ICU, what can the hospital deliver in the other wards. I definitely hold the hospital somewhat responsible for an untimely death of my father. I lodged complaints with the hospital authorities, but they were not ready to budge on anything. This was one of the severe things that I faced in this hospital, apart from several other incidents of negligence of patient care, while my father was in this hospital.
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