Mattress1.com reviews and complaints 1
View all 7 complaintsMattress1.com - Illegal business practices
Mattress1One
Firm
Bed but Saggy Ethics
On 30 May 2014, we purchased an adjustable queen bed
from Mattress1One at 4232 S. Tamiami at the price. The salesperson was polite and helpful; he
even called the store manager to confirm that, even as a floor model, we would
receive a refund if the bed was damaged during transit/installation. Delivery was scheduled for the next
Tuesday. Two hours before the scheduled
arrival, the salesperson called to inform us that the warehouse manager had
annulled our sale—without warning or explanation. It is inconceivable that businesses can treat
customers in such an unethical manner.
It appears that the consumers need to do more than comparison shopping;
we need to police the market place and censure business like Mattress1One.
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If this is a genuine report, what did the store manager offer you to make up for this problem?