Mattress World Duane / Awful, awful, awful
I paid for a mattress and was offered a "worryfree program" for a possible return if I was not comfortable...of which I paid an extra fee of $90 upfront before the mattress was ever delivered!
Well, how could I be comfortable when a very different feel mattress was delivered than the model I laid on in the store.
I mean it was totally hard as a rock and I specifically found the softest mattress in the store. I have been in agony...my back, , awake every 45 min.
I wanted to take advantage of my worry free program and the salesman starts screaming at me! I mean he was screaming at me and pounding the memory foam examples! Why on earth would I get any grief at all when I PAID for a worry free return policy in advance????
I am horrified at how unsavory and how unfair. THEY NEVER ATTACHED A WRITTEN COPY OF THE WORRYFREE PROGRAM...then yelled at me that I have to keep it 30 days. Why are they so rude? I mean I paid to have the option to return it...!!!