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Mattress Firmcustomer service

1
J Nov 17, 2017

Emily, at the Mattress Firm on 72nd and Broadway, is probably the worst individual I've encountered in sales or customer service. After calling nearly a dozen times and guaranteed she would "call right back?" She wouldn't. We asked a simple request, to arrange of certificate of insurance so the delivery would not be denied...no reply. How she has a job? I have no idea.

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