SUBMIT A COMPLAINT

Matrixbet / http://www.matrixbet88.com/

1 Turkey, TR
Contact information:

Hello. I am I Sichkarenko Alexander, my date of Birth is 22.10.1979, my address is Ukraine, Kharkiv, Titarenkovsky lane 12, ap. 46. I registered at the bookmaker Matrixbet http://www.matrixbet88.com/ the 10th in Junuary 2017 after what I received from them confirming letter about successful registration. My login is alexxx7. After that, for about a month, I was making bets. After a few winning bets my account was blocked. The support explained to me that the registration is only allowed for Turkish citizens. When I asked them why I was allowed to create an account and bet for a month I did not get an answer. They constantly were answering that I was not allowed to register, and nothing more they did not explain. At 02.02.2017 they returned me back my deposit – 400$ and the remaining amount about a 1, 500$ was stolen. I have not violated and that it is impossible to register from the territory of Ukraine I did not know anything, because it was automatically specified registration country immediately during registration. But after they have stolen my money they have removed Ukraine . I ask you to understand this situation and help me to return the stolen money and deprive this bookmaker license because they stole my money illegally. I apply to this letter: a conversation with a support team, a screenshot of the email of successful registration, screenshots of the bets that I made. Employees of bookmaker stole my money and will steal the money of other clients citing imaginary rules.Waiting for an answer from you as soon as possible as I am for the application of the Turkish police on fraud need only a response from the licensing authority.Best regards, Aleksandr.tel +[protected]

Cf
Mar 07, 2017

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