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Matrix PartnersI need more information

At first, I'm gonna warn you that Matrix Partners don't seem to be a scam, however, there are some things I would really like to see before making investments.
It doesn't matter how great and experienced a company is if their website doesn't answer my questions I will probably put its consideration into cold storage.
I like their team presentation, a lot of companies must take this into account.See the Top 10 Worst Companies in San Francisco, CA It's a very very rare thing. But please, add much more information about some team members.
Ok, what questions do I have? They are simple general questions. Plans, strategies, guarantees, all kind of fees required etc. Of course, in theory, I can call and ask, but there should be options for those who are too busy t make calls like me.
I believe them but at the same time hold myself aback from them so far.

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