Match.com
reviews and complaints

I worked for Match.com, from experience I believe that they are bogus accounts, and the reason the profiles only appeared for a few days is because Match.com shut them dowm as "fraud". Nigerians open accounts using stolen charge card information in order to scam other members out of money. When Match.com is alerted to an account that appears to be bogus, they immediately shut down the account. As sson as Match.com shuts them down, the Nigerians open another one using other information from a stolen charge card number. It's an on going cycle. Be careful and never send money to any members.

Unauthorized charges

I just found $37.30 unauthorised charge on my card.

Those other guys that had fraudulent charges by WMV.MATCH.COM on there Visa card were lucky. I just had a $95.94 charge from them on my card taken on Nov. Friday the 13, 2009! And I have never been a member and don't have a clue how they did it.

You are taking money out of my bank with out my ok stop at once ok thank you

i have to say . Y ou people are takinking money that was not given to you i dont know how you got my card number . but i do not want any more of my money touch by you people there are any where you do the ### work ok your tuely jim fox

I also have issues with match.com

my page is saying that theres is something wrong with my account its been like that for almost three weeks now i want my money back or fix and give me in extra month for free because yall messed up i didint i paid

It is what I mentioned befor, I have no Complained egainst your Company
just want to cancel my Subscription. Thank you

Good morning
My contract wil expire on the end of this month.Please do not renew.
Doris Kraft. Send me a Mail of cancellation.
P>S I have no Complaint

I just want to unsubscribe.

The woman says that she can't find enough men. What a joke.

I have sent out hundreds of emails and thousands of winks and have gotten very few responses.

I have only met two women from match.com in person. And they were nothing compared to the girls I pick up in clubs or on the street and yet these women on match.com (and I doubt there are really that many) think that they are too good for us guys.

This woman deserves to pay every penny of what she was charged for being stupid. And she should pay for 4 guys memberships for not even attempting to get to know them.

3 days, yes, match waited until the 3rd day to tell me my profile was not accepted? Why, I put my age at 99, why did I do that, for security reasons. Why did march wait until the 3rd day, simple, after 2 days you can not get your money back. I called citibank, and I have to go through hell to get 158bucks back, so I am closing my citibank account. I refuse to do business with a bank that does not stand behind their customers.
Never join match.. This site is a scam from hell. It is unethical and deserves a class action suit.
I will be calling the ftc and filing as many complaints as possible.

I find it interesting that some of "my matches" remain the same age year after year while I get older. I have asked for access to their secret because I too do not want to age but have not received an answer as of yet. I'm getting older by the minute and looking less pretty at the same time.
Thanks.

my name is kelvin josh and I registered match.com but I can't access my account anymore after I paid for one month so I can chat with people.. I need to know what happen.. My email is kelvinjosh137@yahoo.com Will look forward to resolving the problem for me ..

Thanks

Be aware that the cancellation link inbedded in Match.com's page labeled "cancel/resign subscription" ironically does not always operate. The verbiage goes on to say- "you may continue to use " your subscription until the expiration date. And of course I did, however, it was 3/17/11 and I realized- why is the account still active? Match.com states the responsibility falls to the consumer. So the only way I see the consumer would have control over NOT being automatically charged is to no use the Match.com site. This has happened to me more than once-you'd think I'd learn!

Match cares to take your money, but does not care for their customers. Understand that you forfeit your personal information once you give it to Match. I was told by agent 20740 that my information cannot be removed from the data base. It can only "disabled".
Also, they will abuse your card info.
I was with Match for over a year and when i did not need their services Match did not refund a withdraw on the 2 withdrawn on the 30. Note: they had no permission for automatic renewal. I am aware now, in small print to the side, it states all subscriptions automatically renewed. They want you to miss it, to take advatage.
MATCH IS UNETHICAL, be ready.

Warning everyone Match permanently keeps your profile and credit card information indefinately even though your profile maybe hidden they chose not to give you that option to take your information and delete it..I think it is a violation of privacy and I scream HIPPA...dont use them unless you want them to have access..and also back on 2017 scam artist approached me from nigeria asking for money..but here it is 2017 and they keep your personal information..

I had called them yesterday too check up on who the heck had taken $ 19.95 from my account, & they said I had a free trial ! I agreed with them, but then asked them, why did you take $19.95 from my account, they came up with all kind of (excuse me please, B/S answers) !I spoke to Brian he told me that anything I would have purchased over the internet(bla, bla), I would have saved 70% on anything ! BOLOGNA ! Anyway, I made sure that they cancelled me, (period, as far as I am concerned), & had them send me a fax, because I do not believe a word they say !They're phone # is [protected], so anybody would like to check up you protect yourself from this so called company, Please give them a call to make sure that you aren't on their list of being hunted !

They sent me an e-mail claiming that someone was interested but they are doing this in an effort to try and sign me up for paid service. Very dishonest and manipulative.

HI, Match .com which I no longer subscribe to have also been taking unauthorised card payments from me for £19.99 on a monthly basis which I can ill afford, I have the same problem with zoosk and also had a the same problem with eHarmony however after sending an email to eHarmony threatening them with the the financial services Ombudsman they have apologised to me and are returning two unauthorised payments to my account . It is unfortunate that both zoosk and match.com are completely ignoring my requests, I send this email in the hope that once again you can help . Thank you Gayle Colquhoun

This is the 2nd time I have been on match.com and I swear it will be my last, it has been the worse...I started my 3 mos subscription on May 27th, 2017, I was quickly charged $59.97...One of my first encounters was with a man who claimed he was a jeweler starting a new business 12 minutes from my home, he turned out to be a Scammer asking for money working out of Ghana..I also encountered 6 other scammers, 3 other men straight out asking for explicit sex...so what did I pay for..on July 5th I received an email stating my 3mos would soon be up and if I wanted to renew just ignore this email and my credit card would be automatically charged and if I did not, please cancel no so that my card would not be charged on August 27. I canceled, I received an email stating that my credit card would absolutely not be charged, on August 29th, I noticed on my Bank statement a charge from match.com for $59.97...There lame explanation is that I did not have the right to use the website until August 27th, that if I canceled in July I should have never gone back on, I reactivated it...I asked why they sent the email stating I was ok...same lame answer repeatedly..oh and try to get a US person on the Phone forget it...Everyone is in the Dominican..no offense..so if you can get thru the scammers and the credit card fraud, Good luck, but if you dont want to deal with their Fraudulent ways I suggest you cancel your credit card the minute after the first charge hits if you ever want to cancel, they keep charging even when you tell them no, and forget about getting back Bank FEEs...they dont care and will not help...noreason ever to go back on..thats my code name.

And I thought the only winks were from out of state. Totally worthless ripoff site as opposed to others where I know people who met eventual mates. They should be shut down

I was receiving bogus profiles for months after I had taken my profile down.
While my profile was up I received almost no matches from within my specified are 250 miles from my city. I had the exact same profile with same photos on Plenty of Fish.com
and POF sent me nearly a thousand matches near my city during the same month as I was on Match.com, while Match sent me only a couple of profiles near my city--but spammed me with fake profiles from all over the USA including the UK. Match also autosubscribed me without authorization and billed my charge card.

I am having the same thing happen. The bogus profiles are obvious because of the pix and because of the content and selected profile items such as Education, Occupation, Salary, etc. -- combinations of the three make no sense. The spelling is horrible for supposedly well-educated individuals.

Farce -- don't understand the reasoning behind it. I've been a member for several years as well and have met "real" individuals. Seems like the instances are increasing and don't recall it being an issue in the past.

Frustrating. Aggravating.

I wrote Match this morning about the issue and received standard, canned reply.

What's the deal?

yesterday i logined match.com and paid three months fees, however, today i recevied two emails about someone changed my email and password. now, i can not login match. the hacker email is kelvin_kent1@hotmail.com

I'm so sorry that someone hijakced your account. I work in the PR department at match.com and would love to help. Feel free to email me your information at pr@match.com and I'll make sure someone from Care reaches back out to you immediately.

Again, I'm so sorry to hear about this and I hope we'll be able to clear this up quickly.

Match .com will give you an additional six month memberrship as long as you meet the qualications of that promotional. In order to cancel your membership, just call their customer service number, make sure you get a confirmation nuber. If further charges appear, call them and explain the situation, they'll ask you for a confirmation number. They will refund any additional charges to your charge account, but you must have a confirmation number.

If you have a picture of him it would really help if you would post it. I had a stalker for ten years. They can ruin your life.

What is his con? He contacted me from a website, and did some research and found his name. After our first conversation it sounded kind of fishy. Won't be talking to him anymore. I didn't press him on his real name, since he might be a stalker and violent.

Match.com is essentially a prostitution site now. Further Match has a perverse incentive to allow this to continue. As soon as I created a profile I was inundated with DOZENS of chat requests, winks, likes, etc... all from women half my age, in another state, and seeking men in some ridiculous age range such as 25-86. These are either scams or prostitutes.

Match allows this to continue because people who don't subscribe but create a profile can't see any info about the person contacting them until they pay. So some poor sap creates a profile, thinks he has a dozen "likes", pays his subscription only to find they are scam/prostitutes. It is absolutely rampant, I get approximately 20-30 of these a day flooding my email inbox with bogus "someone likes you" emails from match as well as cluttering up the webpages you are supposed to use for real matches.

Match.com is in the prostitution business now.

I worked for Match.com. They only shut down profiles which are under investigation for fruad or misuse, things to that nature. If you complained about the 3 profiles chances are, they complained about you, and therefore you were investigated just to be on the safe side. If everything was fine on your side, they would have activated your profile, and added time to your account. They do have to investigate complaints to be on the safe side. It's for everyones protection. It usually takes about a week to complete resolve things depending on their work load. Good luck!

They have a block my my profile and I want to know why?

Alternative to Match.com and Myspace.

TheOriginalChart . host56 . c o m

I had the same experience, both on the wen site and thru the phone, I sent the custommer support email and angry email asking if that is why i paid 120 for the 6 months, I hope they offer me some kind of compensation, otherwise there will be a big complain.

I anyone elso having the same problems ?

Hi there 28539jackie. I took out a 3month subscription on Match.com but now I need to cancel it and recoup the remaining 2months left of my subscription. I sent an email explaining that I would not be using the website for the next 2months and that it would be unreasonable to charge my account for a service that is not being used. I received a very impersonal response that I would have to wait to the end of my subscription.

I'm quite desperate to recoup this money having lost my job recently. Hope you can help.

I used to work for Match.com. There were two ways to avoid further charges to your account. Call customer service prior to your contract expiring, even an hour after signing up with them. They could have cancelled your account, which would have kept you as an active subcriber until your termination date and therefore, avoid further charges. You could have also cancelled on line prior to your expiration date.There is a special section on the account information page to cancel subscriptions. In both cases you would have recieved a confirmation number. If you recieved any further charges and if you had proof of the cancelled account, your money would have been refunded within 72 hours.

Charged my debit account for which I did not make

You're lucky all you got was a black eye. Did Match.com do a background check on you when you signed up? No they didn't, so why would you assume that they would do so on the men you're communicating with? It sounds to me like you are pretty naive.

There's nothing wrong with running a background check. It would have saved you some anguish twice now. You also might want to seriously reconsider the type of guy you find attractive since there seems to be a recurring theme here.

Here are some more tips for you when it comes to online dating that are reproduced for your convenience from this website: http://www.onlinedatingmagazine.com/articles/datingsafely.html:

1. Arrange to meet him.
When meeting for the first time, never allow your date to pick you up from your home. In fact, your date shouldn't even know your home address yet!

2. Meet in public places.
For a first meeting, always meet in a public place where other people are in close proximity. You may also want to consider going out with a group of people, or a double date.

3. Go dutch by paying half of the bill.
It's always respectful for the man to offer to pay the bill. Unfortunately, some men ruin the gesture by expecting something in return. Therefore it may not be a bad idea for you to go dutch. Pay half the bill so that you won't feel under any obligation to "return" the favor.

4. Remember that alcohol affects your judgment.
The biggest threat to a person's judgment, when on a date, is alcohol. Not only does it affect your judgment, but alcohol also lessens your inhibitions. If you are drinking, keep your drink in sight at all times and don’t get so drunk that you don’t know what you are doing. Better yet, try to avoid alcohol on your first date.

5. Use your own mode of transportation.
Provide your own transportation to your public meeting place and make sure you have more than enough gas.

6. Don't assume that a man is safe.
It's important never to let your guard down when on a first date. Never assume a man is safe just because he claims to be religious or a gentleman.

7. Don’t let him know where you live.
If you want to see him again, arrange a second date and then take it from there.

8. Avoid secluded areas.
Remember - stay in a public place for your first date and avoid secluded areas such as parks.

9. Listen to your gut.
If something doesn't feel right, it probably isn't. And if you haven’t met him before, and you know at the beginning of the date that something doesn’t feel right, then leave immediately.

10. Always let someone else know where you're going. Be sure someone knows where you are going and who you'll be with. You might even consider arranging a time to call and check in. Or you could arrange to meet up with friends later that night.

11. Give him your cell phone number.
It's safer to give out a cell phone number instead of your home phone number (click here for why).

12. Always remain alert.
Even if you’re having a blast and the chemistry is great, it’s a good idea to remain alert the whole evening. Make sure you have a cell phone on you.

In my opinion, this is all just common sense stuff. Also, for the first half a dozen dates or so, people generally tend to be on their best behavior so just because the first couple of dates go well, does not mean you've met the real person yet. The online world is a dangerous place and even men should exercise caution. Better to be a little paranoid then be in a situation where you wish you would have been.

I agree with Tiff 100%! Who the HELL in their right mind meets someone off the internet and jumps to trap themselves on a boat with the new companion! ESPECIALLY having had a prior similar experience--"I had (2) dates from Match.com. They were both FELONS ... One and the last date I went on he hit me with a wooden coat hanger on the face and gave me a black eye." ###ing ###. She DID deserve it! You can EAAAAAAASILY look up any person who has or had a prison record in every state of the US! It's women like you who give the rest of us a bad name! Next time, as I'm sure there'll be one, I hope you get thrown overboard!

She was desperate and left the US with someone she didn't know.

I dont think anyone gets what they deserve you heartless tiff, however before leaving dry land with a new friend, I certainly would have protected myslef better. I am glad you were not seriously hurt.

You got what you deserved. You should have done the background search yourself, drama queen...lmao.

i try to login to my account and windo pops uo ooops ther is a problem with your acount

This really stinks I wake up this am and check out my credit card bill online and see a charge on there for Wmvmatch.com for the amount of $34.99, I did not make this charge I don't even know what this is...I have to call my credit card company and see what the heck is going on...I'm really pissed...who made the charge...is this some kind of dating site or what...I'm very happily married and would not even go there...I have not used this credit card for two months I'm trying to get it paid off...what the heck is going on here how do they get our info...