SUBMIT A COMPLAINT / subscription

United Kingdom
Contact information:

In May 2016 I suscribed to the online dating service and paid for six months at £89. IN September I cancelled my subscription so that it did not renew in September. Having received a confirmation screen I believed this was the end of it. Between family illness and personal matters, I did not see a further £89 being taken through my PayPal in November and again at beginning of May 2017. I noticed this after a thorough review of my finances. I phoned Match who were very unhelpful and although admitted I had cancelled they couldn't refund and I'd have to dispute with PayPal. PayPal were equally unhelpful. How do I get my money back?! I have not used the service since September 2016. I'm furious and feel totally robbed.

Jun 10, 2017

Post your comment