Menu
Login
Cannot stop this company (if you can even call it that) from sending me emails EVERY day with "matches" they have selected for me. I never even joined or paid them anything ! I was curious about Match.com and signed up for a FREE trial. Every day they send me emails with pictures of the creepiest looking men that I would never even think of talking to let alone date them! I have tried to stop these emails but it is absolutely impossible! They have no contact phone number and if I try to reply to the email to ask them to stop I am unable to, you can't reply to any email from them unless you click on the button to join Match.com. Someone please help ! These people must be stopped !
The complaint has been investigated and resolved to the customer’s satisfaction.
I worked for Match.com and can address your concerns. What happens is that people sign up for free membeships, and they don't deactivate their accounts or request to have their profile information removed from the site. Match.com can't remove their profile without the members permission. I believe after so many years of an account showing as being inactive, it can finally be removed. If you look on another members profile, it will show the last time they signed into their account, that would be an indication if they are active or not. It's been a long time since I worked there but I sort of remember another way, a customer service rep should be able to help you.
I worked for Match.com, this seems to be a tech issue. They'll assist you with your permission to try your login and password.
Yup, you were hit by the Nigerians scam. Somehow they get your charge card info and use it to start an account with Match.com. I used to work for Match.com and took about 20 calls aday for fraud. The Nigerians use the site as well as others to scam Americans out of money. Unfortunately some folks will Western Union money to these scam artist's.
Funny how they refused to remove con men but are perfectly willing to terminate legitimate subscribers without a given reason.
icannot sign in what is the problem?
somehow i cannot sign in even though i dial the right codes. what is the problem?
There are photo requirements and it takes time for them to be posted. If you can't reach them by email call them!
This same thing just happened to me. 2 charges on my bank card which caused my account to be overdrawn. I need to wait until the transactions post in order to get anything resolved. I cannot believe that they can just get your information and charge you for something that you haven't even used! I've never even been to their website...! This is really aggravating me.
I also was billed for service I never signed up for on my Visa. I don't know how they got my info, because I never even visited their website!
This happened to me too, when my American Express got charged. I have never visited their website or signed for any offers. Not sure how they got my credit card information.
This happened to me also. There are other blogs where this happened. It was hard to speak to someone about this at the company. They refunded my money minus a fee for an international charge because it was match.com international that charged my card. I also had to cancel my card and get another one.