Match.com review: uninformed termination of account 69

I tried to log into my account this week, which has been unused since 2009. The website displayed a message that said I should contact customer support. I contacted customer support, which requested a bunch of identifying info, and then told me that my account had been terminated for a violation of the Terms of Use, but they wouldn't tell me how, and suggested I get a court order if I wanted to know more. It was as annoying as it was confusing.

I too was terminated without reason the same day I created my profile, and 48hrs later after I called Customer Care asking why, I received an e-mail stating that I violated their Terms of Use, but they could not tell me how. I posted nothing inappropriate, I had given out no personal information, no profanity or racial slurs, I have no criminal background whatsoever, etc.
Absolutely horrible business practices.

I created a match account 2 days ago got approved and by the third day I'm blocked from the account so I emailed them and they say I have violated the terms and I would need to get a subpoena to find out why.. Thank goodness I didn't pay... I think match is a scam.

I also had my account terminated without any explanation. Customer Care informed me that I have violated the Terms and Conditions listed on their website and due to the "nature of the violation", they would not communicate with me anymore. I haven't violated anything, but my unhappy ex-girlfriend, who is also on match.com probably made a complaint to prevent me from meeting other women. I'm not at all disappointed because I didn't like match.com very much anyway and was planning to cancel. I used paypal, so I did get a refund. Also, I recently met someone offline. So, all in all it's been a fortuitous combination of circumstances.

Defamatory, libelous spam. Headed to court.

Although under the guise of a complaint against Match.com, Rodney N. Sargent's complaint is a dillusional rant against a woman he abused and who left him. This is his MO. The only true statement was the very first sentence of his claim, the rest is fabrication because he was jilted. I never once dated anyone else while we were together. I never had secret rendezvous with "secret Lovers", as is his allegation. In fact, I spent more evenings alone and lonely then when I was single because I was waiting for him. By the end of our nearly one year relationship, he had my heart tattered and left me exhausted and confused. He lied pathologically about everyone and everything.

I had my name legally changed at the end of my divorce. There is nothing fraudulent about that. My "real" name, as Rodney N. Sargent alleges, is my maiden name which I haven't used since taking my ex-husband's name over twenty-two years ago. So, even those basic facts, Rodney N. Sargent is twisting for his gain. He knows the truth, but it doesn't serve his purpose. Speaking of names, his Match.com username of SecureNSincere is bogus. He is not secure. A secure man would never make a public mockery of the woman he "claimed" to love, wanted to marry, and was her soulmate. A sincere man would not begin a relationship with one lie stacked upon another. When I first met him, he claimed that he was ALL but divorced and that all he needed to do is return to Oklahoma City, Oklahoma and sign the divorce papers. This man claimed that he had a pre-nup and that it was an unconsummated marriage. He actually led me to believe that in three years he never consummated his relationship with his wife. They had a short-term marriage, a pre-nup, no shared property, no children together, both wanted the divorce and yet; my entire relationship with him, he was still married. He IS still married. The rest of his Match.com is pocked with lies. He went back onto the site when I first broke up with him several months ago and changed him marital status to "divorced" - lie. He states that he has a average body build - lie. He is open to more children - lie. He is politically moderate - lie. He listed all of his recent reads (in one year of dating him, I never saw him read a book) - lie. He implied that he is financially secure - lie. He listed an age range for women he wanted to date as between 30-50 - lie.

The coup de grace was at the end of our relationship. He stated in his profile that he was "divorced" and added a paragraph at the end of his bio indirectly about me: that I was dishonest, unfaithful, cowardly, and a liar. This man claimed in his complaint against Match.com and ME that his profile was hidden, then explain to me how the whole world and I were able to read that? So, although he further claims that he only dated three women, allow me to expound. The first woman and he moved in together for a period of time. She broke up with him. He found another. They dated and she broke up. He went back to the first woman and they got married. He then left Oklahoma City and two days later we met and dated for nearly a year - all the while he is still married. So, really I don't see the virtue in that number.

The last allegation that I will address is the restraining order. First of all, whatever happened in my marriage between my husband and me is our business, and our business alone. I took it to court and the judge dismissed the case. I would no more share the fact that Rodney N. Sargent having had a restraining order placed upon him by his first wife during their divorce and actually had him barred from their gated-community.

The last two days of our relationship was me, as usual, taking care of him. He had surgery and I was there every minute of every day. I took care of him, his dog, his daughter and her husband, picked them up from the airport acted as their personal valet. I bought them a hospital parking pass (which although I made it very clear - never returned, so I ate the $15 deposit.), I loaned them my toolbox and asked them to return it to me and they never did.

After I established NO CONTACT, he sent me a brief text asking me to leave him alone and never contact him or his family. I was more than happy to oblige and I assume he would extend me the same courtesy. Using this public forum to air his dirty laundry and to defame me is NOT leaving me alone. Putting my name and lies about me on the internet is NOT leaving me alone.

Terminated here as well today July 29th, 2014. Of course, without an explanation. I imagine they do this because they don't want to get into an ethics battle with who's right and wrong depending on how you view "e-mail" banter. I assume mine has to do with an e-mail I received a few days ago from a 44 year old woman, "currently separated", morbidly obese, with children that wrote and said, "men are so weird on this website." Dumbfounded, I told her, do you think it's the men who are weird or the fact that you're older, not even divorced yet, with children, and have given up on your health altogether?

Apparently, when you put delusional people in their place tactfully, they throw a temper tantrum, report you and then you end up being terminated. This time around on the site (I've been on it before in previous years) I only did 3 months. And, in that 3 months time I've reported on hundreds, literally, hundreds of fake/scam profiles. They became sorta my daily ritual sadly as they became so blatantly obvious to see after awhile. I'm honestly considering seeking legal advice in an effort to file a lawsuit. This website needs to be shutdown merely for wasting millions of paying customer's time. Sure, it may work for one person out of every few thousand people, but those few thousand are dumping money into this hog and not getting their end of the deal. Unless, the deal is to be terminated, without a refund, because you stand up for what's right in the face of completely ###s.

I just had this happen, also. Never mind that there are a lot of angry people on there, who play a lot of games -- both on and offline. And never mind that there are also a LOT of fake/spam/scam accounts on there -- that the company seems to make little to no effort to police or terminate.

Match.com is a terrible company. They don't care about their customers much, if at all. Strictly a cash grab. There's a reason why they've been sued several times.

Maybe we can all start a class-action lawsuit for wrongful termination of our accounts -- and failure to compensate us after said termination.

Dylan Barmmer

The same thing happened to me yesterday. I had just created an account earlier this week, and yesterday when it was approved, it was terminated less than 6 hours later due to "violation of our terms". Similarly, I did not solicit or post any offensive content in any way, and I only submitted one profile pic of myself (fully clothed). When I asked them how my account violated any terms, they just replied saying it was in the best interest of their community members that I be terminated. Meanwhile I'm thinking, if they didn't want me on their website, why did they approve me in the first place? I would not recommend Match.com to ANYBODY in the future due to such vague, evasive, dismissive attitudes.

I also had my account terminated without any explanation.
Seems if you disagree with anyone that sends you a message not using bad language or anything. Just having a different opinion the first person making the complaint gets the other terminated, they don't read the message thread and think well so they see it different and move on.
They get a complaint a just terminate without giving the other party a chance to respond. After that the canned message if you want more info you must get a subpoena which means hiring a lawyer, how stupid is that.
You try to guess was it this person or that person and try to explain the message thread and they will not call you or anything, just send the same message that basically say "TO BAD TO SAD, GET A SUBPOENA"
You could be the person in the right but how would you know

"SO REMEMBER IF YOU HAVE ANY EMAIL ON MATCH.COM THAT IS NOT 100% POSITIVE YOU MUCH COMPLAIN ABOUT THE OTHER BEFORE THEY COMPLAIN ABOUT YOU, DON'T GET CAUGHT SAYING, OH WELL I WILL JUST MOVE ON"